Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$150K - $300K *

Transform the future of cloud-native applications by designing and developing scalable web solutions. Leverage your expertise in full stack development and cloud technologies to drive innovation and o...

Boston, MARemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $185K *

Unlock potential by leading product development and market strategy in a fast-paced advertising tech environment. Drive innovation while ensuring data integrity and seamless integration for unique cus...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $95K *

Engage with stakeholders to design and deploy AI solutions in the insurance sector. Leverage Google Cloud technologies to transform complex challenges into impactful products, driving measurable busin...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $180K *

Lead discovery and solution design, driving measurable outcomes through hands-on software development and AI integration. Collaborate with stakeholders to ensure production readiness and scalable solu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Engineer innovative cloud-based software solutions while collaborating closely with teams to enhance user experiences and drive technical direction. Lead complex projects and mentor junior developers...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$143K - $194K *

Join our team to develop cutting-edge Generative AIUX solutions that enhance user experiences and streamline design workflows. Collaborate across teams to create innovative AI-powered tools that empow...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$250K - $280K *

Empower the development of AI observability capabilities, architecting data models and infrastructure while collaborating with cross-functional teams to enhance user workflows and insights into AI sys...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a dynamic team to design and implement AI-driven solutions that enhance service delivery and operational efficiency. Collaborate with stakeholders to analyze needs, develop innovative solutions...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$147K - $210K *

Unlock potential by developing innovative software solutions that enhance user experiences. Collaborate on critical projects, manage deliverables, and drive technology forward in a dynamic environment...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Oversee Level 2 production support and SRE activities, ensuring application stability and performance. Lead troubleshooting efforts, coordinate teams, and drive continuous improvements in monitoring a...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$258K - $367K *

Drive the evolution of data architecture by designing foundational models and contracts, ensuring clarity and trust across teams. Collaborate with stakeholders to enhance data products while mentoring...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $145K *

Join our team to drive the development and operation of features that enhance educators' capabilities for managing English Learner programs, working full-stack from design through deployment and beyon...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$125K - $145K *

Lead the charge in building impactful software features that enhance educators' management of English Learner programs, taking ownership from design to operation in a full-stack environment utilizing...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$205K - $305K *

Join a team that's redefining developer experience by leading innovative software tools and release pipelines. Drive technical strategy and enhance collaboration between creative and technical teams t...

Vancouver, BCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Media

$69K - $158K *

Explore innovative cloud solutions by collaborating with architects and engineers to optimize AWS components, manage container applications, and modernize systems within a dynamic DevOps environment...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$145K - $175K *

Shape the future of sourcing transformation by architecting AI-driven programs that enhance global procurement strategies. Collaborate across functions to drive innovation, optimize processes, and del...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$212K - $265K *

Inspire a thriving community by leading Developer Advocates to amplify customer voices, enhance technical narratives, and foster engagement through strategic programs and collaboration across teams, d...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Transform the Kubernetes and AI/ML infrastructure landscape by leading cross-team initiatives, defining architecture, and enhancing platform reliability for scalable, secure cloud solutions...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Innovate as you guide Fortune 500 clients in leveraging AI solutions. Collaborate with sales teams, deliver dynamic presentations, and serve as trusted technical advisor to modernize legacy systems an...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $230K *

Join a team that's shaping the future of AI by bridging engineering and community. As a Staff Developer Advocate, you'll create impactful content, engage with developers, and influence product directi...

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$143K - $194K *

Champion innovation by embedding with customers to build and optimize generative AI models. Drive end-to-end model workstreams, from data preparation to production deployment, while collaborating with...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $148K *

Explore a dynamic role in technical support, optimizing semiconductor applications and enhancing customer satisfaction through effective problem-solving and collaboration with cross-functional teams...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $200K *

Unlock potential by driving customer success through technical support, onboarding, and product adoption. Collaborate cross-functionally to enhance user experience and optimize database solutions, ens...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $227K *

Elevate your career by driving innovation in foundational toolchains and libraries. Collaborate across teams to enhance developer productivity and lead the adoption of Rust, shaping the future of soft...

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Optimize the user experience by building and scaling data-rich dashboard applications, employing full stack engineering skills to create intuitive interfaces and collaborating across teams to enhance...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.