Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$207K - $300K *

Drive technical leadership on high-impact projects, influencing and coaching a distributed team while managing project priorities and delivering innovative software solutions...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$117K - $148K *

Optimize and maintain large-scale Spark and Snowflake pipelines, transforming measurement data into actionable insights for partners. Lead projects from design to production while mentoring engineers...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Media

$184K - $250K *

Join a team that's shaping the future of industrial automation software. Lead and mentor engineers to build high-performing applications for mission-critical data center operations, driving innovation...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$103K - $142K *

Elevate executive support by delivering top-tier IT solutions for C-suite leaders. Drive seamless onboarding, troubleshoot diverse tech issues, and enhance productivity through innovative problem mana...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$146K - $208K *

Join us to empower client success as a Support Engineer, resolving technical issues, implementing customizations, and enhancing product quality. Collaborate with engineering to ensure seamless client...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$118K - $219K *

Lead architectural direction and drive complex initiatives in Cloud Cost Management. Mentor engineers, establish best practices, and enhance platform capabilities through AI and automation, ensuring s...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$168K - $227K *

Contribute to building a cutting-edge security platform that automates incident response and threat analysis. Collaborate with a dynamic team to design scalable systems, ensuring operational reliabili...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Lead the Mobile Development Productivity team, setting technical strategy and enhancing mobile app development efficiency. Collaborate with cross-functional teams to tackle challenges and drive innova...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's shaping the future of data platforms by building and operating high-scale distributed systems. Collaborate with engineers to enhance analytics capabilities and empower organizations...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $130K *

Elevate your career by designing and implementing robust ETL solutions, optimizing clinical data workflows, and driving AI integration in a dynamic environment focused on high-quality software develop...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$72K - $130K *

Optimize software solutions by leveraging your expertise in full-stack development, AI tools, and Agile methodologies. Collaborate with cross-functional teams to enhance application performance and dr...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $130K *

Elevate engineering excellence by designing and developing scalable, cloud-native microservices and APIs, while fostering collaboration across teams to deliver high-quality user experiences and drive...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$208K - $312K *

Drive the design and integration of intelligent agents, ensuring robust AI orchestration and product delivery. Collaborate across teams to create scalable solutions that enhance user experiences while...

Vancouver, BCIn-Person

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$208K - $312K *

Advance your career by designing and integrating AI-driven solutions that enhance user experiences and drive business value. Collaborate with cross-functional teams to deliver innovative, production-g...

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$208K - $312K *

Elevate AI capabilities by designing and integrating intelligent agents into enterprise systems. Collaborate across teams to deliver scalable, production-grade solutions that enhance user experience w...

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$208K - $312K *

Drive the design and integration of intelligent agents, ensuring robust AI orchestration and product delivery. Collaborate across teams to translate advanced AI capabilities into scalable solutions, f...

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$127K - $213K *

Transform integration solutions by designing and developing robust MuleSoft applications. Collaborate with cross-functional teams to ensure high-quality delivery and optimize performance while mentori...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Unlock potential by leading the development of robust enterprise applications, focused on Java and Spring Framework, while driving agile methodologies and fostering innovative solutions in a collabora...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's transforming software development through innovative cloud solutions, CI/CD practices, and AI integration. Leverage your expertise to enhance developer tooling and optimize producti...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$231K - $312K *

Join a dynamic team as you manage Enterprise accounts, drive customer success, and lead support initiatives. Collaborate with engineers and advocate for customer needs while navigating exciting challe...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform enterprise-scale Atlassian environments by leading migrations to the cloud. Utilize your expertise in Jira and Confluence administration, cloud strategies, and integrations to ensure a seaml...

Yesterday

  •   5 - 7 years exp.  •   Staffing

$207K - $300K *

Unlock potential by leading a dynamic mobile engineering team to enhance educational technology. Drive innovation and collaboration while managing key projects that impact millions of users globally...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$164K - $226K *

Lead the charge in designing and evolving a robust entity data platform, ensuring accurate and timely data delivery while enhancing system reliability and reducing manual validation through innovative...

CanadaRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $110K *

Lead transformation in AI deployment by optimizing customer workflows from pre-sale to post-sale. Collaborate in technical success, manage integrations, and drive adoption to ensure impactful AI solut...

Toronto, ONIn-Person

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Advance your career by building high-throughput services that power AI workflows. Collaborate with cross-functional teams to design scalable infrastructure and tackle complex challenges in a dynamic e...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.