Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Software Engineer, Early Career
$95K - $115K *
Transform core ad experiences by crafting impactful code that millions will see. Collaborate with diverse experts to tackle challenges, own projects, and drive the future of advertising in a dynamic...
Reposted 1 month ago
$77K - $176K *
Join a dynamic team to design and optimize scalable data pipelines, transforming complex datasets into actionable insights using modern cloud technologies and engineering practices. Collaborate across...
Reposted today
Senior Software Engineer - Grafana Search & Storage | Canada | Remote
$164K - $197K *
Advance innovation by designing and operating next-gen storage solutions, driving projects from ideation to customer delivery, and collaborating in a remote-first environment focused on user-centric d...
1 week ago
Application Support Lead - RightAngle and Zema Platforms
$102K - $183K *
Oversee operational support and enhancement of critical ETRM applications, ensuring reliability and performance. Lead support teams, manage vendor relationships, and drive modernization initiatives in...
Reposted 1 week ago
Application Support Lead - RightAngle and Zema Platforms
$102K - $183K *
Optimize application support and operational excellence for critical ETRM platforms. Lead teams, manage incidents, and drive continuous improvement initiatives while ensuring stability and alignment w...
Reposted 1 week ago
Member of Technical Staff (Software Engineer, Connector Platform)
$130K - $155K *
Deliver transformative APIs that reshape developer engagement. Collaborate on high-performance, resilient systems while driving innovative solutions to meet evolving customer needs and ensure optimal...
Reposted 1 month ago
Member of Technical Staff (Software Engineer, Connector Platform)
$130K - $155K *
Unlock potential by designing and optimizing critical APIs to enhance developer and agent experiences. Collaborate cross-functionally to support innovative frontier intelligence technologies and ensur...
Reposted 1 month ago
$89K - $160K *
Transform customer relationships by managing strategic accounts, leveraging data-driven insights to enhance service delivery, and advocating for product improvements while ensuring operational efficie...
2 weeks ago
$89K - $160K *
Transform customer success by leveraging your expertise in cloud solutions, driving operational efficiencies, and building strategic partnerships. Utilize data-driven insights to enhance service deliv...
2 weeks ago
$110K - $130K *
Join a team that's dedicated to enhancing national security through innovative outreach and technical support. Collaborate with government and intelligence community stakeholders to drive mission succ...
1 week ago
Technical Support Engineering Manager
$110K - $130K *
Elevate our Support Engineering team by leading and mentoring technical experts in solving complex customer challenges, while shaping processes from the ground up for scalable, efficient operations in...
Reposted 1 month ago
$192K - $278K *
Lead the charge in shaping AI/ML hardware acceleration by defining silicon test strategies and methodologies. Drive innovation in TPU technology, ensuring optimal performance and yield through compreh...
2 weeks ago
Senior Principal Product Manager
$264K - $345K *
Join a team that's shaping the future of AI-driven collaboration. Lead innovative strategies and elevate product management by integrating AI in core offerings to enhance user experiences and drive im...
Reposted 4 days ago
Sr. Software Development Engineer, Trainium Systems
$168K - $227K *
Lead the charge in building end-to-end provisioning services for AI systems. Collaborate with hardware teams to create robust software solutions that ensure operational efficiency and reliability in a...
3 days ago
Customer Engineer, Platform, Google Cloud
$152K - $221K *
Unlock potential by partnering with sales teams to deliver innovative cloud solutions. Engage with customers to address technical challenges, architect solutions, and drive business growth through str...
2 weeks ago
Member of Technical Staff - SRE
$130K - $160K *
Unlock the potential of reliable infrastructure by architecting scalable and secure systems for high-impact AI applications. Collaborate with cross-functional teams to enhance performance, efficiency...
Reposted 1 month ago
Senior Software Developer, Developer Experience (DevX)
$166K - $195K *
Join a team that's shaping the future of developer infrastructure, optimizing build systems and CI pipelines to enhance developer productivity. Make a significant impact in driving innovation and effi...
Reposted 4 days ago
Site Reliability Engineer (SRE)
$82K - $135K *
Transform system reliability by designing and operating scalable services, leveraging DevOps and SRE principles to enhance automation, observability, and operational excellence across platforms...
Reposted 2 days ago
Site Reliability Engineer (SRE)
$82K - $135K *
Unlock your potential as you design and operate resilient systems, enhancing reliability and automation across our platform. Collaborate with engineering teams to drive operational excellence and supp...
Reposted 2 days ago
Site Reliability Engineer (SRE)
$82K - $135K *
Elevate system reliability as a Site Reliability Engineer, enhancing scalable services through DevOps and SRE practices. Collaborate with teams to automate operations, improve performance, and ensure...
Reposted 2 days ago
Site Reliability Engineer (SRE)
$82K - $135K *
Join us to enhance system reliability and scalability through innovative SRE practices. Collaborate with engineering teams to automate operations and ensure high-availability services, driving operati...
1 week ago
Site Reliability Engineer (SRE)
$82K - $135K *
Transform system reliability by designing and operating scalable services. Collaborate with engineering teams to enhance automation, observability, and operational excellence, ensuring high availabili...
1 week ago
Site Reliability Engineer (SRE)
$82K - $135K *
Unlock your potential as you design and operate resilient systems, enhancing reliability and scalability. Collaborate with cross-functional teams to automate operations and drive excellence in high-av...
1 week ago
Site Reliability Engineer (SRE)
$82K - $135K *
Join a dynamic team to design and operate resilient, scalable systems, enhancing reliability and automation across platforms. Collaborate with engineering teams to ensure high availability and perform...
1 week ago
$126K - $180K *
Unlock potential by partnering with clients to enhance Ads product adoption, translating complex requirements into effective solutions, and ensuring seamless media activation through innovative system...
2 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.