Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$89K - $153K *

Elevate client success by architecting advanced ad tech integrations, leveraging AI tools to streamline onboarding and enhance operational efficiency. Collaborate across teams to deliver actionable in...

Yesterday

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Unlock potential by delivering secure cloud hosting environments, providing technical support, and integrating emerging security technologies to enhance mission success and enterprise scalability acro...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$218K - $245K *

Empower AI observability by delivering end-to-end solutions, collaborating with cross-functional teams to enhance user experiences and insights into agent performance, costs, and errors, while navigat...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Architect robust Kubernetes solutions to enhance cloud infrastructure. Drive multi-cloud initiatives and implement cell-based architecture for scalable, reliable services. Join a team dedicated to bui...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Join a team that's shaping the future of backend storage solutions on AWS. You'll design, build, and optimize scalable systems, ensuring high performance and reliability while collaborating with cross...

RemoteRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$209K - $273K *

Accelerate product innovation by leading full stack engineering initiatives, bridging frontend and backend systems, and driving experimentation across multiple platforms to enhance user onboarding and...

Today

  •   8 - 10 years exp.  •   Information Technology

$196K - $230K *

Lead the development of innovative capacity planning solutions for cloud storage and databases, optimizing AWS costs and performance. Collaborate with cross-functional teams to enhance reliability and...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$171K - $190K *

Join a team that's driving revenue growth through advanced machine learning and data science. You'll optimize rider pricing algorithms and collaborate across functions to enhance Uber's mobility busin...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$171K - $190K *

Lead the development of advanced machine learning solutions to optimize rider pricing and promotions, driving significant revenue growth and enhancing Uber's profitability through innovative algorithm...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$171K - $190K *

Optimize rider pricing strategies using advanced machine learning and data science. Collaborate with cross-functional teams to enhance pricing algorithms and drive revenue growth, impacting over 95% o...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$171K - $190K *

Drive the design and implementation of robust software solutions, collaborating across teams to enhance Uber's experimentation platform, ensuring high reliability and scalability in production environ...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$144K - $160K *

Drive the development of backend services and APIs for search and discovery features, collaborating with cross-functional teams to enhance user experiences and ensure system reliability and performanc...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$95K - $159K *

Advance enterprise security solutions by managing stakeholder dependencies, enhancing security designs, and delivering timely project outcomes while collaborating with technical teams and clients to e...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$171K - $235K *

Develop and lead education-first technical sessions within enterprise accounts, fostering collaboration with engineers to build champions, enhance user knowledge, and uncover opportunities for expansi...

United StatesRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $140K *

Join a team that's dedicated to enhancing client operations by providing expert application support. You'll plan and execute client implementations, manage system performance, and ensure seamless serv...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$168K - $227K *

Join a team that's redefining scalable solutions for millions. Leverage your expertise in software development to design, build, and operate secure, high-performance services that enhance customer exp...

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$261K - $353K *

Elevate customer engagement by leading technical standards and solutions for complex AI integrations. Collaborate across teams to ensure seamless architecture and drive ROI, while mentoring engineers...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $180K *

Accelerate progress at the forefront of cloud technology by leveraging your DevOps expertise to design and optimize scalable solutions, ensuring seamless deployment and integration of modern applicati...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$174K - $253K *

Transform your career by tackling complex engineering challenges in software development. Collaborate with a dynamic team to enhance infrastructure and deliver impactful solutions that reach billions...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$171K - $190K *

Elevate user experiences by building and shipping innovative web features for Uber Eats. Collaborate with cross-functional teams to enhance discovery and accessibility, ensuring a seamless journey for...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$125K - $150K *

Join a team that's redefining customer trust through innovative engineering. Lead squads to automate security assessments, driving strategic roadmaps while fostering a high-accountability culture and...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$112K - $135K *

Unlock potential by leading the migration of complex data systems, ensuring data integrity and accuracy. Collaborate with cross-functional teams to modernize technology stacks and optimize data proces...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$147K - $210K *

Elevate your career by designing and building critical device drivers in C, contributing to next-gen hardware. Collaborate with teams to innovate user experiences across diverse computing platforms an...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Optimize customer experiences by enhancing SDKs and providing top-notch support. Collaborate with developers to debug integrations, create documentation, and iterate quickly while maintaining quality...

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$99K - $160K *

Innovate and automate operational processes while collaborating with engineers to design, build, and operate EC2 control-plane services in secure environments. Drive improvements in monitoring and dep...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.