Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$120K - $145K *

Lead Finance Automation initiatives within Data Engineering, overseeing a team of data engineers to enhance financial data accuracy and efficiency. Drive transformational projects and foster a culture...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$69K - $158K *

Help us shape innovative software solutions as a full stack developer, tackling complex challenges and delivering end-to-end applications in a dynamic environment. Your expertise will drive system imp...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$86K - $198K *

Join a team that's shaping the future of technology by developing embedded software solutions. Leverage your expertise to create secure, efficient systems that meet critical client needs while collabo...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$77K - $176K *

Collaborate with cross-functional teams to design and develop high-performance front-end interfaces for AI applications, ensuring responsive and user-friendly experiences that visualize complex data a...

3 days ago

  •   8 - 10 years exp.  •   Business Services

$69K - $158K *

Engineer innovative solutions as a full stack developer, tackling complex challenges with cutting-edge technologies. Collaborate in an agile environment to create impactful software from concept to pr...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$69K - $158K *

Engineer innovative full stack solutions, transforming complex challenges into user-friendly applications. Collaborate in an agile environment to enhance system architecture and deliver impactful soft...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$170K - $230K *

Unlock potential by leading complex real estate transactions that shape North America's fulfillment network, influencing senior leaders and driving strategic decisions while mentoring the next generat...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Pioneer customer solutions by leveraging your technical expertise to resolve complex issues swiftly, build strong relationships, and drive continuous improvement in post-sales support, ensuring custom...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Engage with clients as a technical expert, driving timely resolutions for complex data storage issues while fostering relationships and ensuring full adoption of solutions in a dynamic customer suppor...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $165K *

Join a team that's leading a major platform modernization, migrating legacy web apps to a modern stack. Collaborate across full stack components, leverage AI tools, and elevate code quality while ment...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $135K *

Lead the charge in shaping data management strategies and solutions for B2G registration and reporting platforms. Collaborate across teams to enhance automated tools and ensure compliance, driving inn...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $300K *

Optimize Azure infrastructure by architecting solutions, implementing CI/CD pipelines, and managing services. Collaborate across teams to ensure security, compliance, and performance while supporting...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $160K *

Drive the development of sales systems and infrastructure, enhancing GTM efficiency through automation, AI, and reporting tools. Collaborate closely with sales and marketing teams to optimize processe...

Toronto, ONIn-Person

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join our dynamic team as you support and enhance core trading applications, leveraging your technical expertise across diverse technologies while collaborating with stakeholders to optimize processes...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Champion customer success by owning technical escalations, diagnosing issues, and collaborating with engineering to enhance support processes for enterprise clients, ensuring seamless integration and...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Join a team that's redefining technical support for enterprise customers. You'll own escalations, advocate for clients, and build scalable processes while collaborating with engineering to enhance our...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$207K - $300K *

Lead the design and implementation of scalable web applications, driving project success through collaboration with cross-functional teams. Utilize your expertise to enhance user experience and mentor...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $205K *

Elevate your career by collaborating across teams to enhance architecture and foster smooth operations of our services. Engage in hands-on development, support, and troubleshooting of large-scale syst...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$184K - $250K *

Join us to innovate and develop cutting-edge cloud-based contact center solutions. Collaborate with a dynamic team to create scalable systems that enhance customer experiences and drive impactful resu...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $100K *

Optimize executive operations by providing high-level administrative support, managing complex schedules, coordinating travel, and ensuring seamless communication across teams while handling sensitive...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Support technical excellence by providing expert guidance on fixed retail scanner solutions, ensuring seamless integration and performance optimization throughout the product lifecycle while collabora...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $175K *

Engineer robust, scalable practices for AI and HPC infrastructure, collaborating with cross-functional teams to enhance system reliability and performance while troubleshooting and diagnosing hardware...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Join our team to develop scalable practices for AI and HPC infrastructure. Collaborate with engineers and vendors to enhance system testing and reliability, ensuring optimal performance of production...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Unlock potential by owning our internal operations platform, driving full-stack development from backend to frontend. Collaborate with teams to enhance workflows, integrate services, and deliver effic...

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Lead the charge in delivering high-quality software solutions by managing teams, driving project success, and fostering customer relationships. Utilize your expertise to enhance product functionality...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.