Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Director, Technical Support
$174K - $260K *
Lead the charge in transforming Technical Support into a proactive, AI-aligned organization. Drive strategy, develop leadership, and enhance customer experience while ensuring operational efficiency a...
Today
Senior Director, Technical Support
$174K - $260K *
Innovate and lead our Technical Support organization, driving operational efficiency and cultural change while ensuring high-quality customer resolutions and proactive engagement with AI teams...
Today
Senior Director, Technical Support
$174K - $260K *
Lead the evolution of Technical Support, driving operational efficiency and cultural change while ensuring high-quality customer resolutions and proactive engagement with AI teams...
2 days ago
Senior Director, Technical Support
$174K - $260K *
Lead the charge in transforming our Technical Support organization by setting strategic direction, fostering a high-performance culture, and integrating AI-driven solutions to enhance customer experie...
2 days ago
$165K - $223K *
Collaborate across teams to design, develop, and optimize a robust telephony framework on Android devices, ensuring seamless connectivity and advanced features like Wi-Fi calling and 5G integration...
Reposted yesterday
$90K - $110K *
Lead the charge in resolving complex technical issues, enhancing support processes, and collaborating with engineering teams to improve product functionality and customer satisfaction in a dynamic B2B...
2 days ago
$127K - $183K *
Transform customer solutions by architecting AI-driven applications using Google Cloud. Collaborate cross-functionally to optimize performance and deliver innovative, scalable solutions that meet busi...
2 weeks ago
System Development Engineer , Workday
$142K - $192K *
Elevate finance operations by developing robust Workday integrations and automating processes. Collaborate with cross-functional teams to ensure accurate data flow and compliance, enhancing the financ...
1 week ago
$80K - $95K *
Optimize support processes and lead technical resolutions, mentoring junior team members while collaborating with engineering. Elevate customer experiences by addressing complex issues and enhancing t...
Reposted 2 weeks ago
$79K - $106K *
Join a dynamic team as a Technical Support Engineer, bridging support and engineering. Tackle complex issues, enhance customer satisfaction, and drive improvements in application performance while uti...
3 weeks ago
$143K - $194K *
Grow your career with a dynamic team designing LLM-powered conversational ad experiences. You'll develop large-scale systems that enhance customer interactions and drive sales, collaborating across en...
Yesterday
$158K - $213K *
Champion the design and development of an AI reasoning platform that powers personalized advertising experiences, collaborating with cross-functional teams to deliver scalable, intelligent solutions f...
3 days ago
$158K - $213K *
Innovate advertising solutions by designing AI-powered tools for vertical markets. Collaborate with engineers and scientists to build scalable infrastructure and simplify campaign creation in a fast-p...
1 week ago
$143K - $194K *
Contribute to innovative software solutions by designing, developing, and maintaining high-quality code. Collaborate with cross-functional teams to enhance features and mentor junior engineers while s...
1 week ago
$143K - $194K *
Transform your career by joining a dynamic team of Software Development Engineers, where you'll design and implement innovative solutions across diverse domains, collaborating with experts to drive im...
1 week ago
$143K - $194K *
Engineer innovative software solutions across diverse domains, collaborating with cross-functional teams to design, develop, and maintain scalable applications. Contribute to cutting-edge projects in...
2 weeks ago
$80K - $95K *
Lead the charge in enhancing customer satisfaction through effective technical support. Engage in incident management, troubleshoot banking systems, and collaborate with cross-functional teams to opti...
Reposted 1 week ago
Sr Software Engineer - Developer Platform
$202K - $224K *
Join a team that's shaping the future of code infrastructure, ensuring stability and efficiency for thousands of engineers. Drive impactful projects from design to deployment while enhancing developer...
2 weeks ago
Sr Software Engineer - Developer Platform
$202K - $224K *
Elevate developer productivity by owning and enhancing code hosting and review platforms. Drive projects from inception to deployment, ensuring system stability and a seamless experience for thousands...
2 weeks ago
Sr Software Engineer - Developer Platform
$202K - $224K *
Champion innovation by owning and evolving code hosting and review platforms, ensuring stability and efficiency for thousands of engineers. Drive projects from conception to deployment while enhancing...
2 weeks ago
Sr Software Engineer - Developer Platform
$202K - $224K *
Build and enhance robust code hosting and review platforms, ensuring stability and efficiency for thousands of engineers. Drive projects from conception to deployment while improving developer experie...
2 weeks ago
$80K - $95K *
Engage with customers to implement and integrate our platform, leveraging technical expertise to troubleshoot issues, design solutions, and enhance operational efficiency while collaborating across te...
5 days ago
Systems Support Engineer (UAT & Development)
$115K - $175K *
Help us ensure the stability and reliability of non-production environments by collaborating with cross-functional teams to maintain parity with production, reduce outages, and support high-quality re...
1 week ago
Systems Development Engineer, Analytics ADC
$129K - $174K *
Drive innovative solutions as a Systems Development Engineer II, simplifying complex challenges while enhancing customer experiences across a suite of Analytics services. Collaborate with teams to inf...
1 week ago
Operations Support Engineer (SE) - Senior Tech Lead
$110K - $130K *
Optimize mission success by providing expert technical support and leadership across SOCOM operations. Collaborate with teams to integrate systems, enforce best practices, and mitigate risks while sta...
2 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.