Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Technical Customer Success Specialist
$83K - $127K *
Join a dynamic team to enhance customer success through technical expertise in software solutions, focusing on endpoint security and service delivery. Collaborate with clients to implement and optimiz...
1 week ago
Technical Customer Success Specialist
$83K - $127K *
Shape the future of customer success by implementing HP's software solutions, focusing on DEX and endpoint security. Collaborate with clients to enhance their experience and drive value through strate...
1 week ago
Software Development Engineer , ADC2S
$143K - $194K *
Transform secure cloud infrastructure by designing and operating EC2 control-plane services in air-gapped regions. Collaborate with a dedicated team to enhance automation and ensure high-quality softw...
1 week ago
$77K - $176K *
Join a team that's driving innovation in cloud technologies and DevOps. Leverage your expertise to enhance client environments, streamline container orchestration, and support critical cloud platform...
Yesterday
$77K - $176K *
Take ownership of deploying and operating secure, reliable software in Cloud environments. Collaborate with cross-functional teams to enhance DevSecOps practices and drive the development of next-gen...
1 week ago
Software Engineer - Forward Deployed
$110K - $130K *
Engage in refining and deploying cutting-edge autonomous systems for real-world maritime operations. Collaborate closely with cross-functional teams, utilizing real-time data to enhance performance an...
Reposted 1 month ago
$98K - $124K *
Join a team that's dedicated to enhancing product supportability for engine programs. You'll lead engineers, manage schedules, and collaborate with design teams to optimize supportability while minimi...
6 days ago
Professional Services Engineer
$97K - $120K *
Transform complex computing environments by deploying and troubleshooting high-performance solutions. Collaborate with teams and clients to ensure seamless integration and exceptional service delivery...
2 weeks ago
Senior Software Engineer, Engineering Productivity
$174K - $252K *
Lead the charge in developing innovative software solutions that enhance user interaction and connectivity. Collaborate across teams to tackle complex challenges and drive technology forward in a dyna...
1 week ago
Sr. Software Engineer, Development Infrastructure
$139K - $229K *
Join a team that's transforming development infrastructure to enhance the developer experience. Lead strategic initiatives that improve tools, scalability, and reliability for thousands of developers...
4 days ago
Senior Software Engineer, Project Leo Customer Terminals
$168K - $227K *
Drive the development of embedded software for customer terminal systems, overseeing design, implementation, and deployment. Collaborate with cross-functional teams to enhance product functionality an...
5 days ago
Sr. Software Engineer - Customer Facing Applied AI
$188K - $235K *
Develop AI-powered systems from concept to production, collaborating with clients to identify needs, prototype solutions, and ensure quality. Engage closely with users to iterate and enhance product f...
2 weeks ago
$136K - $160K *
Elevate operations through AI-driven automation to enhance incident management, streamline ticket resolution, and optimize service health with self-healing observability, all while collaborating acros...
Reposted 2 weeks ago
Software Development Engineer, PXT Central Science
$143K - $194K *
Engineer scalable production systems by collaborating with cross-functional teams, writing efficient code, and enhancing operational processes. Contribute to impactful projects that shape workforce su...
Today
Staff+ Software Engineer, Developer Experience
$405K - $485K *
Shape the future of developer experience by driving the platform direction and leading SDK development across multiple languages. Collaborate effectively to enhance usability and build robust products...
Reposted 2 weeks ago
Staff+ Software Engineer, Developer Experience
$405K - $485K *
Lead impactful initiatives by shaping developer experiences across our Console, SDKs, and docs platform. Collaborate with cross-functional teams to ensure seamless integration and consistent delivery...
Reposted 2 weeks ago
Product Manager (Technical), Product Support Experience
$385K - $460K *
Drive the evolution of a world-class support experience by optimizing systems and processes that transform customer feedback into actionable product improvements, ensuring seamless resolutions and enh...
Reposted 1 week ago
Product Manager (Technical), Product Support Experience
$385K - $460K *
Shape the future of customer support by owning the end-to-end experience, driving product fixes, and minimizing support cases through innovative systems and AI solutions. Collaborate across teams to e...
Reposted 1 week ago
$75K - $110K *
Unlock the potential of your desktop support skills as you become the primary expert in Microsoft Windows administration, providing essential technical support and ensuring seamless operations for our...
Reposted 4 weeks ago
Software Development Engineer, Trust CX AI Innovation and Policies
$143K - $194K *
Pioneer innovative AI solutions by designing privacy-preserving systems and consumer trust features. Collaborate with engineers to tackle complex challenges, ensuring performance and privacy while enh...
3 days ago
$165K - $196K *
Engage in building and shipping innovative features in a dynamic, cross-geo team. Collaborate with engineers and product managers to enhance backend services, ensuring performance and reliability whil...
5 days ago
$108K - $130K *
Design and develop scalable backend applications in a collaborative, remote environment. Engage with cross-functional teams to enhance software quality and mentor peers while ensuring high performance...
1 week ago
Software Development Engineer II, On Road Execution
$143K - $194K *
Transform backend systems that handle over 10 billion packages annually. Drive the design and operation of Tier-1 services, ensuring high uptime and scalability while tackling complex distributed syst...
5 days ago
Software Engineer, Superhuman Database Infrastructure
$130K - $160K *
Drive innovation as a Software Engineer on the Platform team, enhancing the core of Superhuman Docs. Tackle unique challenges in structured data storage, optimize performance, and contribute to techni...
Reposted 1 month ago
Software Development Engineer, Customer Experience Improvement - Defect Enrichment
$143K - $194K *
Drive innovative solutions that enhance customer experience by developing scalable systems and tools. Collaborate with cross-functional teams to tackle complex challenges and ensure operational excell...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.