Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$147K - $210K *

Transform software solutions by leveraging your programming expertise to manage project priorities and deliver innovative AI and infrastructure capabilities at scale, enhancing user experiences for mi...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $170K *

Lead the charge in developing scalable applications and systems, driving strategic value through technical ownership and resource management while optimizing processes for Sales & Marketing teams acro...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$143K - $194K *

Join a team that's redefining customer experiences through innovative AI solutions. You'll design and implement core software, ensuring reliability and performance while collaborating in a fast-paced...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$165K - $223K *

Drive innovation by designing and developing AI-driven software solutions that enhance user experiences across multiple devices, ensuring reliability, safety, and performance in a fast-paced environme...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Join and lead a dynamic Developer Advocacy team, inspiring developers to engage with innovative solutions. Drive strategy, manage a talented team, and enhance community presence while collaborating cl...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a team that's shaping the future of healthcare technology by tackling complex technical challenges in enterprise health systems. You'll drive incident resolution, enhance support processes, and m...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Accelerate progress at our Technical Support team as a Senior Technical Support Engineer, tackling complex issues for enterprise health systems and radiology groups while shaping support processes and...

San Francisco, CARemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$114K - $163K *

Elevate user support by developing innovative solutions for creators, enhancing their growth journey through seamless account management and proactive education. Collaborate with cross-functional team...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $140K *

Empower clients by resolving technical issues and implementing custom solutions. Collaborate with engineering to enhance product support, ensuring high-quality service and continuous improvement in a...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Engineer innovative software solutions that simplify healthcare processes, collaborating with cross-functional teams to enhance user experiences and drive impactful product initiatives from conception...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$96K - $136K *

Join a dynamic team as you lead Workday integrations, driving strategy and engineering excellence. Collaborate across disciplines to enhance delivery speed and quality while fostering innovation and t...

Toronto, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$184K - $250K *

Champion a transformative engineering team to innovate vector and hybrid search capabilities, driving architectural decisions and operational excellence while enhancing customer experiences in data re...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$108K - $162K *

Lead the charge in delivering exceptional technical support and project leadership for Digital CMU solutions. Collaborate with teams to ensure successful implementations, optimize system performance...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$184K - $250K *

Transform enterprise AI systems by leading technical delivery, architecting scalable solutions, and mentoring teams. Drive operational excellence and accelerate customer adoption of AI technologies th...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Transform your career by shaping the future of solutions architecture. As a key member of our founding team, you'll lead technical sales, build trust with IT leaders, and create innovative demos that...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Join our founding Solutions Engineer team to shape world-class solutions architecture. You'll lead the technical pre-sales cycle, earning trust from IT and security buyers while building the foundatio...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Lead the charge in defining world-class solutions architecture, owning the technical pre-sales cycle for strategic customers. Collaborate with GTM leaders to shape demos and evaluations, building a fo...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Drive AI-native software development by architecting systems, guiding AI agents, and ensuring quality. Collaborate closely with users to transform business needs into reliable, efficient solutions whi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$143K - $194K *

Drive innovation by designing and building a cutting-edge AI-native security product. Take ownership of the technical direction and deliver impactful features in a dynamic, high-autonomy environment f...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Empower innovation by designing and implementing LLM-powered tools and systems, utilizing AI-assisted development for real-world applications that enhance institutional investor services globally...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Elevate your technical expertise by supporting L1 teams, running investigations, and shipping bug fixes. Collaborate across departments to enhance product quality and customer satisfaction in a dynami...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $196K *

Champion innovative digital collaboration solutions, enhancing employee experiences through SaaS platforms. Drive automation, AI integration, and operational excellence while supporting a global workf...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$190K - $285K *

Lead the charge in designing and building AI infrastructure that enhances developer experience, integrating cutting-edge AI capabilities while ensuring compliance and operational excellence across the...

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$95K - $149K *

Transform our DevOps capabilities by enhancing CI systems and cloud infrastructure. Collaborate with engineering teams to improve reliability and efficiency in build/test environments across AWS and A...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $227K *

Champion innovation by designing and building software for customer terminals, enhancing connectivity and diagnostics. Collaborate across teams to deliver high-quality solutions that operate reliably...

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.