Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Software Engineer III, Technical Infrastructure
$147K - $210K *
Transform software solutions by leveraging your programming expertise to manage project priorities and deliver innovative AI and infrastructure capabilities at scale, enhancing user experiences for mi...
2 weeks ago
Application Engineer, Salesforce
$140K - $170K *
Lead the charge in developing scalable applications and systems, driving strategic value through technical ownership and resource management while optimizing processes for Sales & Marketing teams acro...
2 weeks ago
Software Development Engineer, Devices Software & Services
$143K - $194K *
Join a team that's redefining customer experiences through innovative AI solutions. You'll design and implement core software, ensuring reliability and performance while collaborating in a fast-paced...
2 days ago
Software Development Engineer, Devices Software & Services
$165K - $223K *
Drive innovation by designing and developing AI-driven software solutions that enhance user experiences across multiple devices, ensuring reliability, safety, and performance in a fast-paced environme...
3 days ago
Senior Manager, Developer Advocacy (NAMER)
$150K - $180K *
Join and lead a dynamic Developer Advocacy team, inspiring developers to engage with innovative solutions. Drive strategy, manage a talented team, and enhance community presence while collaborating cl...
1 week ago
Senior Technical Support Engineer - PST
$120K - $145K *
Join a team that's shaping the future of healthcare technology by tackling complex technical challenges in enterprise health systems. You'll drive incident resolution, enhance support processes, and m...
2 days ago
Senior Technical Support Engineer - PST
$110K - $130K *
Accelerate progress at our Technical Support team as a Senior Technical Support Engineer, tackling complex issues for enterprise health systems and radiology groups while shaping support processes and...
2 days ago
Product Support Manager (AdSense), Creator and Consumer Experience Operations, YouTube
$114K - $163K *
Elevate user support by developing innovative solutions for creators, enhancing their growth journey through seamless account management and proactive education. Collaborate with cross-functional team...
2 weeks ago
$120K - $140K *
Empower clients by resolving technical issues and implementing custom solutions. Collaborate with engineering to enhance product support, ensuring high-quality service and continuous improvement in a...
3 weeks ago
$150K - $180K *
Engineer innovative software solutions that simplify healthcare processes, collaborating with cross-functional teams to enhance user experiences and drive impactful product initiatives from conception...
1 week ago
Engineering Manager, Workday Integrations & Platform
$96K - $136K *
Join a dynamic team as you lead Workday integrations, driving strategy and engineering excellence. Collaborate across disciplines to enhance delivery speed and quality while fostering innovation and t...
2 days ago
Software Dev Manager, DDB Index and Search
$184K - $250K *
Champion a transformative engineering team to innovate vector and hybrid search capabilities, driving architectural decisions and operational excellence while enhancing customer experiences in data re...
2 days ago
$108K - $162K *
Lead the charge in delivering exceptional technical support and project leadership for Digital CMU solutions. Collaborate with teams to ensure successful implementations, optimize system performance...
3 days ago
Senior Forward Deployed Engineer, Sr Forward Deployment Engineering
$184K - $250K *
Transform enterprise AI systems by leading technical delivery, architecting scalable solutions, and mentoring teams. Drive operational excellence and accelerate customer adoption of AI technologies th...
1 week ago
Solutions Engineer, Enterprise
$125K - $150K *
Transform your career by shaping the future of solutions architecture. As a key member of our founding team, you'll lead technical sales, build trust with IT leaders, and create innovative demos that...
3 weeks ago
Solutions Engineer, Enterprise
$120K - $145K *
Join our founding Solutions Engineer team to shape world-class solutions architecture. You'll lead the technical pre-sales cycle, earning trust from IT and security buyers while building the foundatio...
3 weeks ago
Solutions Engineer, Enterprise
$130K - $160K *
Lead the charge in defining world-class solutions architecture, owning the technical pre-sales cycle for strategic customers. Collaborate with GTM leaders to shape demos and evaluations, building a fo...
3 weeks ago
Member of Technical Staff, Product & Engineering
$125K - $150K *
Drive AI-native software development by architecting systems, guiding AI agents, and ensuring quality. Collaborate closely with users to transform business needs into reliable, efficient solutions whi...
1 week ago
Software Engineer, SSO Intelligence
$143K - $194K *
Drive innovation by designing and building a cutting-edge AI-native security product. Take ownership of the technical direction and deliver impactful features in a dynamic, high-autonomy environment f...
2 weeks ago
Software Development Engineer I
$80K - $95K *
Empower innovation by designing and implementing LLM-powered tools and systems, utilizing AI-assisted development for real-world applications that enhance institutional investor services globally...
2 weeks ago
$90K - $110K *
Elevate your technical expertise by supporting L1 teams, running investigations, and shipping bug fixes. Collaborate across departments to enhance product quality and customer satisfaction in a dynami...
2 weeks ago
$130K - $196K *
Champion innovative digital collaboration solutions, enhancing employee experiences through SaaS platforms. Drive automation, AI integration, and operational excellence while supporting a global workf...
2 weeks ago
Senior Software Development Engineer - AI Tools
$190K - $285K *
Lead the charge in designing and building AI infrastructure that enhances developer experience, integrating cutting-edge AI capabilities while ensuring compliance and operational excellence across the...
Yesterday
$95K - $149K *
Transform our DevOps capabilities by enhancing CI systems and cloud infrastructure. Collaborate with engineering teams to improve reliability and efficiency in build/test environments across AWS and A...
3 weeks ago
Senior Software Development Engineer , Leo Customer Terminals Applications & Networking Team
$168K - $227K *
Champion innovation by designing and building software for customer terminals, enhancing connectivity and diagnostics. Collaborate across teams to deliver high-quality solutions that operate reliably...
2 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.