Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

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$110K - $130K *

Lead the charge in managing cyber incident responses for government agencies, ensuring rapid investigation and resolution to maintain security integrity and support critical asset protection efforts a...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $99K *

Collaborate with a diverse team to provide IT support, ensuring seamless operation of PCs, printers, and servers. Engage in troubleshooting, user onboarding, and system maintenance to enhance user exp...

Today

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive security excellence by designing and implementing robust policies, leading operations, and deploying innovative technologies to protect personnel and assets while ensuring compliance with indust...

6 days ago

  •   5 - 7 years exp.  •   Transportation

$75K - $92K *

Join a team that's committed to enhancing user experiences by providing essential Tier I and II tech support. Troubleshoot hardware and software issues while collaborating with IT teams to improve ope...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$82K - $123K *

Optimize the development of innovative web applications for genomics data sharing, collaborating with bioinformatics teams to enhance user experience and maintain high-quality standards in coding prac...

Denfield, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $190K *

Innovate data-driven credit risk strategies to optimize card portfolio performance, enhance customer account management, and enable strategic policy initiatives in a collaborative environment with cro...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$108K - $130K *

Inspire innovation in military healthcare by leading cross-functional teams to develop and deliver advanced medical technologies. Collaborate with stakeholders to shape acquisition strategies and enha...

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $190K *

Transform portfolio analytics and policy design for a leading Card Credit Risk team, driving performance improvements through data-driven insights, strategic partnerships, and innovative policy develo...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Drive your career with impactful project management of cellular DAS deployments. Oversee multiple projects, coordinate teams, and ensure successful execution while utilizing cloud-based tools for docu...

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Champion the successful deployment of cellular DAS systems by managing multiple projects, coordinating teams, and ensuring adherence to timelines and budgets while utilizing cloud-based project manage...

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Lead multiple DAS signal source deployment projects, ensuring effective management and coordination among teams. Utilize project management tools to track progress, manage risks, and communicate with...

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Manage multiple DAS signal source deployment projects, ensuring effective coordination among engineers, technicians, and stakeholders while utilizing project management tools for successful execution...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Manage multiple DAS deployment projects, ensuring timely execution and stakeholder alignment. Utilize project management tools to track progress and coordinate teams, while adapting to changes and mai...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Manage and oversee multiple DAS signal source deployment projects, ensuring timely execution and stakeholder alignment while utilizing cloud-based project management tools for documentation and commun...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Manage multiple DAS signal source deployment projects, ensuring effective coordination among teams and stakeholders while maintaining project timelines and documentation for successful execution...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Lead multiple DAS deployment projects, ensuring effective management and coordination among teams. Utilize project management tools to track progress, manage risks, and communicate with stakeholders f...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Empower project success by managing multiple DAS signal source deployments. Collaborate with engineers and stakeholders to ensure timely execution, maintain documentation, and navigate project complex...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Transform your career by managing complex DAS signal source projects. Collaborate with engineers and stakeholders to ensure successful deployments while utilizing cloud-based tools for project trackin...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Lead the charge in managing multiple DAS signal source deployment projects. Collaborate with engineers and stakeholders to ensure timely execution, maintain project documentation, and drive successful...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$88K - $105K *

Elevate enterprise relationship management by leading a team to enhance stakeholder engagement, improve IT service delivery, and foster collaboration across diverse university units, ensuring continuo...

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$79K - $101K *

Reimagine the IT user experience by enhancing onboarding, vendor relations, and spend tracking. Collaborate with IT leaders and HR to streamline processes, improve training, and ensure compliance whil...

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Oversee multiple projects by assembling teams, managing schedules, and budgets. Act as a liaison between team members and stakeholders while ensuring project progress and resource needs are met throug...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Optimize cross-functional processes to enhance operational efficiency, reduce costs, and drive profitable growth. Lead enterprise-wide improvement projects, collaborating with diverse teams to identif...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead global technical support for diverse product lines, ensuring effective project execution and issue resolution. Drive continuous improvement and integration across teams, enhancing customer experi...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $224K *

Lead program management activities for avionics development, ensuring effective communication and collaboration across teams, while managing risks and schedules to meet contract obligations and improv...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.