Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$110K - $130K *
Optimize the delivery of AI and CX services by leading a dynamic team of engineers. Drive complex implementations and migrations across various platforms, ensuring quality, on-time project completion...
4 weeks ago
$76K - $89K *
Transform Datacenter projects by leading installation phases, ensuring quality and customer satisfaction. Leverage your expertise to manage teams, uphold standards, and deliver exceptional service thr...
Today
Program Manager, AV Depot Operations
$95K - $115K *
Lead operational excellence initiatives by analyzing fleet performance data, driving change management, and collaborating with cross-functional teams to enhance efficiency and safety in AV fleet servi...
1 week ago
Embedded Project Manager - Project Assignment - Cary
$110K - $130K *
Take ownership of diverse industrial projects, delivering under budget and on schedule while providing on-site leadership. Engage with multi-disciplinary teams and manage client expectations in a dyna...
Reposted 1 week ago
$110K - $130K *
Manage and enhance 24x7 Managed Application Support Services, ensuring operational excellence and client satisfaction while leading offshore teams and driving continuous improvement initiatives across...
1 week ago
Technical Support Team Manager
$100K - $120K *
Transform customer experiences by leading a dynamic Technical Support Team. Drive efficiency and innovation while ensuring high-quality support for integrated hardware and software solutions, fosterin...
1 week ago
$80K - $95K *
Champion operational excellence by providing expert support for productivity tools like Jira and ServiceNow. Leverage your technical skills to diagnose issues, provision accounts, and configure applic...
Yesterday
CMDB Manager/Configuration Management Manager (Remote)
$100K - $120K *
Join a team that's driving CMDB maturity and leading configuration management initiatives. You'll bridge technical and executive audiences, manage a skilled team, and ensure the CMDB supports business...
3 weeks ago
CMDB Manager/Configuration Management Manager (Remote)
$110K - $130K *
Drive CMDB excellence by leading a team to enhance configuration management practices, ensuring data integrity and strategic alignment across IT operations. Collaborate with stakeholders to elevate CM...
3 weeks ago
Release/Environment Manager (Hybrid)
$120K - $131K *
Oversee the planning and execution of application releases, ensuring seamless deployment and environment management across enterprise systems. Drive collaboration among teams to maintain operational i...
3 days ago
Release/Environment Manager (Hybrid)
$120K - $131K *
Take ownership of application release and environment management, ensuring seamless deployment and operational integrity across enterprise environments. Collaborate with cross-functional teams to opti...
3 days ago
Data Center Operations and Maintenance Manager
$125K - $150K *
Join a team that's building and scaling Operations & Maintenance for AI infrastructure. Lead high-performing teams, develop strategies, and drive operational excellence across multiple facilities in a...
2 weeks ago
1LMX MES Program Management Stf - E4
$150K - $280K *
Help us ensure effective earned-value management and procurement processes by overseeing supplier relationships, coordinating with program teams, and driving data analysis to align project objectives...
2 weeks ago
1LMX MES Program Management Stf - E4
$150K - $280K *
Unlock potential by overseeing earned-value management and supply chain processes. Collaborate with cross-functional teams to ensure timely procurement, supplier performance, and data accuracy, drivin...
2 weeks ago
$110K - $130K *
Transform infrastructure management by establishing standards, leading teams, and ensuring compliance across diverse platforms. Drive modernization and enhance operational efficiency in a multi-site e...
1 week ago
$73K - $102K *
Join a dynamic team to oversee maintenance operations for a multi-unit residential property, ensuring high standards in mechanical, plumbing, and carpentry tasks while leading and developing staff for...
Today
Software Installation Technician
$70K - $117K *
Join a team that's dedicated to executing software installations for advanced Navy combat systems. Leverage your technical expertise to ensure seamless deployment and configuration, providing critical...
3 weeks ago
Senior Manager Enterprise Security Command Center
$110K - $130K *
Optimize security operations by leading a 24/7 Enterprise Security Command Center, ensuring effective incident response, access control, and operational readiness while fostering team development and...
Today
$110K - $130K *
Drive infrastructure excellence by establishing standards and leading teams across networking, servers, and cloud environments. Ensure compliance and scalability while fostering continuous improvement...
1 week ago
Product Manager- Workday Security
$95K - $115K *
Lead the charge in delivering innovative products that enhance customer satisfaction and drive sales. Collaborate with cross-functional teams to translate user needs into actionable strategies, ensuri...
1 week ago
$95K - $115K *
Integrate and optimize software components into cohesive systems, supporting installation, troubleshooting, and deployment in both Windows and Linux environments. Collaborate with multidisciplinary te...
2 weeks ago
Customer Delivery Manager - GT1
$105K - $161K *
Join a dynamic team that formulates strategies, nurtures relationships, and drives growth by understanding customer needs and leading cross-functional teams to achieve operational excellence and strat...
3 weeks ago
Customer Delivery Manager - GT1
$105K - $161K *
Shape the future of customer delivery by managing strategies, driving growth, and nurturing relationships. Lead cross-functional teams to optimize service delivery and inspire innovation while ensurin...
3 weeks ago
Customer Delivery Manager - GT1
$105K - $161K *
Drive customer success through strategic account management and operational excellence. Lead cross-functional teams to enhance service delivery, nurture senior relationships, and innovate solutions th...
3 weeks ago
IT Network Administration Specialist
$92K - $137K *
Advance network systems by planning, designing, and managing IT infrastructure. Collaborate with teams to optimize performance, ensure security, and resolve issues, while maintaining compliance with p...
3 days ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.