Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$136K - $225K *

Unlock potential by leading complex delivery initiatives that drive Agile transformation and enhance program governance across technology and business teams, ensuring alignment with strategic objectiv...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$136K - $225K *

Unlock potential by leading complex delivery initiatives that drive Agile transformation and enhance program governance across technology and business teams, ensuring alignment with strategic objectiv...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$136K - $225K *

Transform your career by leading complex delivery initiatives that enhance enterprise transformation and Agile adoption, ensuring alignment across technology and business teams for high-quality outcom...

New York, NYRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $152K *

Lead the charge in technical and operational support for data management, ensuring efficient computer operations and guidance for personnel within a large-scale Army test and evaluation program while...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Elevate project management excellence by delivering best practices in IT systems integration and infrastructure analysis, ensuring compliance with security standards while supporting the Department of...

Colorado, USRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Join a team that's dedicated to enhancing network infrastructure through effective management, security, and innovative solutions. Play a key role in supporting corporate systems and ensuring seamless...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $166K *

Lead and mentor a team of MECM administrators, overseeing enterprise endpoint management, vulnerability remediation, and compliance with DoD security requirements across classified and unclassified ne...

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$120K - $140K *

Lead the charge in managing a dynamic service department, driving customer satisfaction and team performance while overseeing operations in the fire detection and security sectors. Join a growing orga...

Today

  •   5 - 7 years exp.  •   Technical Services

$100K - $140K *

Join a team that's driving the modernization of space launch ranges, enhancing mission capabilities and supporting the Assured Access to Space initiative through innovative project management and cros...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Drive project success by leading a cross-functional team in managing multi-domain training and experimentation activities, ensuring alignment with strategic objectives and fostering a collaborative en...

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform the future of space launch operations by leading modernization projects, ensuring mission success through effective team management and strategic execution of technical directives in a dynam...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Transform customer experiences by resolving complex networking challenges. As a trusted technical advisor, you will ensure operational excellence and proactive engagement, elevating the support servic...

RemoteRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Lead IT and AV project initiatives, ensuring timely delivery, budget adherence, and quality standards. Manage resources, coordinate activities, and maintain communication with clients and teams for su...

Today

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Empower our team by overseeing project deliverables, enhancing communication, and ensuring compliance with contract requirements. Lead staff effectively while managing tasks to achieve operational exc...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $190K *

Manage enterprise-wide Identity and Access Management initiatives, coordinating cross-functional teams while ensuring alignment with business goals and regulatory compliance. Drive project execution...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in optimizing IT configuration management practices to enhance service lifecycle support, ensuring accuracy of configuration items and improving operational efficiency across enterpris...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Lead a dynamic team in a large manufacturing area to enhance product quality and customer satisfaction. Drive continuous improvement initiatives while ensuring safety and efficiency in maintenance ope...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's dedicated to optimizing enterprise systems through effective administration, maintenance, and troubleshooting of server hardware and software, ensuring high availability and securit...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $100K *

Elevate your career by managing IT and AV projects from inception to completion. Collaborate with clients and teams to ensure timely delivery, quality standards, and effective communication across all...

Today

  •   Less than 5 years exp.  •   Information Technology

$85K - $100K *

Elevate your career by managing dynamic IT and AV projects, ensuring timely delivery with high-quality standards while fostering collaboration among teams and clients. Drive project success from initi...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Lead project initiatives in IT and AV, ensuring timely delivery and quality. Manage resources, coordinate with teams, and maintain communication with stakeholders while juggling multiple projects in a...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that's shaping the future of IT solutions, leading software development projects, and enhancing customer engagement through innovative applications. Drive growth and foster a collaborative...

6 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Lead the charge in driving strategic technology initiatives by managing a team of business analysts, ensuring effective project execution, and fostering collaboration across departments to enhance org...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$123K - $188K *

Lead transformative client relationships and drive growth in Large Enterprise Accounts by implementing strategic sales initiatives that leverage a comprehensive Solutions and Services portfolio. Eleva...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$123K - $188K *

Empower your career by driving growth in large enterprise accounts. Leverage your sales expertise to develop tailored solutions, cultivate C-level relationships, and lead cross-functional teams to ach...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.