Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$110K - $130K *
Develop and execute effective service delivery models to enhance customer satisfaction and operational efficiency. Lead teams in managing performance targets while fostering innovation and continuous...
Reposted 6 days ago
$80K - $95K *
Lead the charge in managing service delivery for customer implementations, ensuring timely execution and operational transition. Collaborate with internal teams and vendors to meet service commitments...
1 week ago
$80K - $95K *
Lead service delivery initiatives by coordinating teams and managing implementations to ensure timely, budget-compliant service activation and operational transitions, while maintaining strong custome...
1 week ago
$80K - $95K *
Transform the IT landscape by leading a dedicated support team, enhancing user experience, and driving continuous improvement in technology solutions across the organization...
1 week ago
$80K - $95K *
Manage and develop the IT Support team, ensuring optimal end-user IT experiences. Oversee troubleshooting, installation, and maintenance of systems while fostering a culture of growth and collaboratio...
1 week ago
$80K - $95K *
Elevate your career by leading our IT Support team, enhancing user experience, and driving continuous improvement. You'll manage technical support operations, mentor staff, and ensure efficient IT sol...
1 week ago
$80K - $95K *
Join a team that's dedicated to enhancing IT support and user experience. Lead a skilled group of IT Support Specialists, ensuring efficient management of technology resources and fostering a culture...
1 week ago
Utilities Applications IT Professionals
$95K - $115K *
Lead the charge in developing innovative technology solutions for Utility applications. Collaborate with a dynamic team to enhance software applications and optimize processes using advanced technolog...
3 days ago
SYSTEM ADMINISTRATOR/DESKTOP SUPPORT (TS/SCI CLEARANCE REQUIRED)
$80K - $95K *
Unlock potential by providing expert technical support and solutions for desktop systems. Collaborate with users to resolve complex issues, manage upgrades, and ensure optimal performance in a dynamic...
Today
Sr. Desktop Support Specialist
$72K - $108K *
Unlock potential by providing expert Tier I-III support, managing IT assets, and driving service improvements. Collaborate with IT teams to enhance user experience and maintain documentation while ana...
Today
$90K - $110K *
Join our team as we empower clients through exceptional technical support and strategic advisement. Collaborate on innovative solutions while building strong relationships and enhancing their network...
Reposted 2 weeks ago
Global Stock Level Manager MDS
$90K - $110K *
Manage global IT hardware inventory, ensuring optimal stock levels and proactive shortage identification while overseeing order processing and partner communication for service continuity and efficien...
3 weeks ago
Managing Service Delivery Manager
$100K - $120K *
Engage in the continuous improvement and support of the Workday platform, collaborating with HR, Finance, and IT teams to resolve issues, enhance functionality, and ensure seamless operations across k...
5 days ago
$88K - $105K *
Join a dynamic team to engineer and optimize macOS desktop environments, ensuring reliable performance and user satisfaction. Collaborate with IT operations to enhance system functionality and support...
Today
$60K - $180K *
Champion the management and support of advanced security systems and IT infrastructure. Leverage your expertise in Windows environments and physical access control to ensure operational reliability an...
6 days ago
$80K - $95K *
Partner with us to elevate end-user support through advanced troubleshooting and asset management in a dynamic IT environment. Leverage your expertise in mass imaging and deployment while ensuring com...
2 weeks ago
$98K - $154K *
Transform IT service delivery by leading technical teams, optimizing operations, and enhancing client relationships. Drive efficiency and scalability while ensuring high-quality support across multipl...
2 weeks ago
IT Service Delivery Manager - Managed Services
$100K - $120K *
Elevate service delivery by leading a dynamic team of 25-30 professionals. Drive client satisfaction and operational excellence through innovative AI tools, strategic project oversight, and effective...
2 weeks ago
$110K - $177K *
Lead the charge in delivering exceptional mainframe software support, guiding teams to ensure customer satisfaction and timely resolutions. Foster a culture of excellence while collaborating with R&D...
6 days ago
$110K - $177K *
Join a dynamic team to lead and enhance mainframe software support, ensuring exceptional customer satisfaction through effective management, coaching, and strategic initiatives. Drive continuous impro...
6 days ago
$110K - $177K *
Lead the charge in delivering exceptional mainframe software support, guiding teams to ensure customer satisfaction and timely resolutions. Foster a culture of excellence while driving continuous impr...
6 days ago
$110K - $177K *
Empower teams to deliver exceptional mainframe software support, ensuring customer satisfaction through effective leadership, proactive solutions, and continuous improvement initiatives. Drive operati...
6 days ago
$110K - $177K *
Lead and mentor teams delivering exceptional mainframe software support, ensuring timely resolution of complex issues while fostering a customer-first culture and driving continuous improvement initia...
6 days ago
$104K - $145K *
Champion data excellence by leading Master Data Management initiatives, integrating large datasets, and establishing robust data processes. Drive governance and automation while collaborating with tea...
1 week ago
$90K - $110K *
Optimize the Microsoft 365 environment by enhancing collaboration tools, ensuring security, and driving user adoption. This hands-on role involves administration, governance, and problem-solving to su...
6 days ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.