Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$121K - $124K *
Lead a dedicated IT team to enhance desktop support for education and clinical environments. Oversee technical infrastructure, manage resources, and ensure timely resolution of issues while fostering...
Today
$91K - $141K *
Join a team that's dedicated to resolving complex Tier II IT issues for a large enterprise. You'll analyze, troubleshoot, and implement solutions for end-user computing challenges while ensuring compl...
Today
System Administrator (Desktop Support)
$115K - $125K *
Help us ensure secure and efficient operations as a Systems Administrator, providing expert technical support, managing desktop systems, and leading complex troubleshooting efforts for our intelligenc...
2 weeks ago
$73K - $95K *
Empower our global teams by delivering exceptional desktop support and technical expertise. Diagnose and resolve hardware and software issues while managing requests and collaborating cross-functional...
3 weeks ago
$90K - $110K *
Shape the future of corporate live events by leading display technology initiatives. Oversee design, technical direction, and team development for LED and projection systems, ensuring excellence acros...
1 week ago
Manager, Desktop Support & Student Technology Centers
$110K - $130K *
Join a team that's dedicated to enhancing technology services for our university community. Oversee Desktop Support and Student Technology Centers, ensuring exceptional service and operational excelle...
3 days ago
$100K - $120K *
Transform your career by leading technical support initiatives, driving project success, and collaborating across teams to enhance user experience and operational efficiency in a dynamic IT environmen...
3 days ago
$80K - $95K *
Unlock your potential by leading a dynamic Service Desk team, driving performance, and enhancing service quality through data-driven insights and effective coaching. Collaborate with technical teams t...
5 days ago
Technical Support Management Application Manager
$80K - $95K *
Champion the management of ship testing applications, ensuring compliance and operational efficiency. Lead data evaluation and oversee trial preparations while training personnel to maintain high stan...
Today
$83K - $127K *
Transform the service desk function by leading a dynamic team, optimizing technology support, and driving continuous improvement initiatives to enhance member experience across multiple locations...
3 weeks ago
$83K - $127K *
Lead the charge in optimizing service desk operations, enhancing team member experience and technology support across global locations. Drive automation and continuous improvement initiatives while de...
3 weeks ago
$83K - $127K *
Lead the charge in enhancing service desk operations, focusing on team development, strategy, and automation while ensuring a high-quality technology support experience for team members across various...
3 weeks ago
$83K - $127K *
Drive a service desk transformation by leading operations and enhancing the team member experience through strategic AI integration, performance management, and development across multiple locations f...
4 weeks ago
$83K - $127K *
Unlock your leadership potential by guiding a global service desk team, enhancing technology support strategies, and driving continuous improvements through automation and data insights for an excepti...
4 weeks ago
$83K - $127K *
Lead the charge in optimizing service desk operations, technology lifecycle, and team experience. Foster cross-functional collaboration while leveraging AI and automation to enhance service quality an...
4 weeks ago
$100K - $120K *
Unlock potential by leading service delivery and managing changes for client accounts. Drive performance and team engagement, ensuring excellence in operations and customer satisfaction while supporti...
3 weeks ago
$80K - $95K *
Lead and develop the IT Support team to enhance service delivery, oversee operations, and implement improvements while fostering a culture of collaboration and customer service excellence...
3 weeks ago
Manager, Mobile Device Management, Deloitte Global Technology
$85K - $156K *
Transform mobile device management by designing and implementing solutions that enhance security and efficiency. Collaborate with cross-functional teams to drive innovation and ensure seamless user ex...
1 week ago
$110K - $130K *
Lead a dynamic Service Desk team to enhance IT support operations, drive service excellence, and foster a culture of continuous improvement while managing critical incidents and strategic initiatives...
3 days ago
$110K - $128K *
Lead the charge in enhancing IT support operations across multiple entities, ensuring high-quality service delivery and user satisfaction while promoting a cohesive, efficient, and responsive help des...
Reposted 4 days ago
$110K - $128K *
Elevate the quality of IT support by leading a dynamic team across multiple businesses. Drive operational excellence, enhance user experience, and foster a culture of accountability in a fast-paced, m...
Reposted 4 days ago
$90K - $110K *
Oversee the execution of global IT Asset Disposition services, ensuring operational efficiency and high customer satisfaction. Act as the key link between clients and service providers, driving improv...
4 weeks ago
$80K - $95K *
Join a team that's dedicated to optimizing enterprise VDI environments. You'll manage installations, configurations, and troubleshooting while collaborating with cross-functional teams to ensure seaml...
4 days ago
$90K - $110K *
Manage day-to-day IT asset disposition service delivery operations, ensuring operational efficiency and customer satisfaction across multiple regions, while driving continuous improvement and effectiv...
Reposted 4 weeks ago
Desktop Onsite Technical Support
$84K - $105K *
Transform the employee experience by delivering exceptional onsite IT support, resolving technical issues, and ensuring seamless operations in a dynamic financial services environment. Engage with sta...
5 days ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.