Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$100K - $120K *
Elevate the creative process by leading studio operations and optimizing workflows for a multidisciplinary team. Drive efficiency while managing project pipelines and stakeholder expectations in a fas...
4 weeks ago
$75K - $90K *
Collaborate with cross-functional teams to drive integrated AV system projects, ensuring effective communication and support between business units and development teams while managing on-site testing...
1 week ago
$125K - $225K *
Elevate project success by leading multidisciplinary teams in nuclear design and program management, ensuring safety, quality, and compliance across all phases of construction and operations for compl...
1 week ago
$80K - $95K *
Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...
1 week ago
Digital Consulting Manager, Oracle EPM Technical Architect (PubSec)
$145K - $170K *
Drive agile solutions for government agencies, enhancing efficiency and service delivery. Lead projects, mentor teams, and build client relationships while delivering technology solutions aligned with...
2 weeks ago
Sr. Director - Product Operations
$160K - $200K *
Lead the charge in developing and scaling the product operating model, ensuring organizational effectiveness, agile execution, and strategic alignment. Collaborate across teams to foster a culture of...
Reposted 1 week ago
Senior Project Manager / Scrum Master
$143K - $176K *
Join a team that's driving innovation in project management and Agile delivery. Lead cross-functional teams to achieve program objectives while enhancing your skills in a dynamic environment focused o...
1 week ago
Forward Deployed Engineer (AI Capability Center) - CANADA
$115K - $140K *
Drive innovation by building full-stack solutions on AWS and Azure. Collaborate closely with business users to ensure quality and alignment with design direction, while enhancing your skills in a dyna...
2 weeks ago
$160K - $180K *
Join us to lead our accounting operations, ensuring accuracy and scalability. Drive financial reporting, audits, and team development while applying your technical expertise in a dynamic, multi-channe...
2 weeks ago
Infor M3 CloudSuite Technical Consultant
$110K - $130K *
Transform enterprise ERP implementations by configuring and managing Infor M3 CloudSuite environments. Collaborate with IT teams to ensure operational readiness and security, driving successful projec...
Today
$100K - $120K *
Lead client-centric projects by overseeing delivery, communication, and strategic collaboration with teams to transform customer experiences cross-channel using innovative digital solutions...
4 weeks ago
Senior USPS Android Mobility & Unified Endpoint Management (UEM) Integration SME
$230K - $273K *
Transform the mobile integration landscape by spearheading the deployment of secure, efficient systems that enable seamless operation of USPS and Government Agency applications across Android devices...
3 weeks ago
Forward Deployed Engineer (FDE)
$110K - $130K *
Transform customer experiences by leading solution discovery and deployment for enterprise software. Collaborate with Fortune 500 clients to operationalize innovative solutions, ensuring quality and e...
1 week ago
$150K - $180K *
Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...
1 week ago
Parallels Desktop Channel Account Manager
$110K - $130K *
Transform the channel landscape by driving partner engagement and revenue growth. Leverage strategic relationships and cross-functional collaboration to enhance market presence and execute impactful s...
3 days ago
IT Service Delivery Program Manager, Healthcare
$110K - $130K *
Empower healthcare IT delivery by managing a dynamic team, ensuring operational excellence, and driving EMR performance. Collaborate with clinical stakeholders to enhance patient care through effectiv...
2 days ago
$80K - $96K *
Join a team that's dedicated to transforming client needs into effective solutions. As a Business Analyst I, you'll bridge teams, support integrations, and enhance processes within the Financial Servi...
Today
$80K - $95K *
Transform your career by leading configuration management efforts to ensure accurate, trusted data in the CMDB. Collaborate with cross-functional teams to enhance IT services through robust governance...
Reposted 2 weeks ago
Principal Solutions Executive II - Security
$160K - $192K *
Accelerate revenue growth by driving security services sales, managing the full sales lifecycle, and building strategic relationships with clients and partners to enhance market presence and deliver i...
4 days ago
IT Subject Matter Expert (SME)
$100K - $175K *
Transform operations by leveraging your expertise in IT and cybersecurity. Collaborate with leaders to enhance processes, drive efficiency, and ensure compliance while mentoring teams and aligning str...
2 days ago
Sr Channel Account Manager, Managed Service Providers (Remote US)
$184K - $287K *
Empower our channel sales strategy by building and scaling MSP partnerships, driving recurring revenue, and collaborating cross-functionally to establish a robust partner ecosystem that thrives in the...
1 week ago
Enterprise Customer Success Manager (Chicago - Remote)
$110K - $130K *
Empower customers to maximize value through strategic engagement and support. Manage a portfolio, drive adoption, and ensure satisfaction throughout the customer lifecycle, fostering long-term success...
Today
$104K - $166K *
Lead technology planning and governance across infrastructure domains, ensuring performance, incident management, and innovation in private cloud, networking, mainframe, and AI platforms for optimal s...
3 weeks ago
$93K - $120K *
Join a dynamic team as you manage clinical data throughout study lifecycles, ensuring compliance and quality. Collaborate with cross-functional teams to drive data strategy and support innovative solu...
2 weeks ago
$110K - $130K *
Drive the strategy and execution of an AI framework for state government, ensuring responsible AI use and fostering innovation. Collaborate with stakeholders to implement effective AI initiatives that...
4 weeks ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.