Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$119K - $161K *

Join a team that's dedicated to delivering high-quality software solutions. Collaborate with stakeholders to gather requirements, support developers, and ensure successful Agile delivery throughout th...

Annapolis, MDRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $94K *

Accelerate progress at delivering exceptional technical support and managing hardware resources. Engage face-to-face with users, streamline onboarding/offboarding, and ensure timely resolution of comp...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$108K - $130K *

Support the design and direction of Azure CI/CD and Infrastructure as Code, driving architectural decisions and enhancing team capabilities while fostering collaboration between DevOps and application...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Champion IT operations by managing core infrastructure, ensuring compliance, and enhancing system reliability. Collaborate with teams to support business growth and maintain security while driving aut...

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$86K - $181K *

Oversee the lifecycle and security of critical IT infrastructure, combining Windows systems administration with hardware engineering. Collaborate in a dynamic team to ensure high availability and comp...

Today

  •   5 - 7 years exp.  •   Information Technology

$92K - $118K *

Lead the charge in designing and maintaining Azure DevOps CI/CD pipelines, automating deployments, and enhancing operational efficiency for enterprise data platforms while collaborating with cross-fun...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Lead the development of scalable backend systems by designing and maintaining Java Spring Boot applications. Collaborate with cross-functional teams to deliver high-performance microservices and optim...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $237K *

Lead the charge in designing and implementing enterprise Apple mobility solutions, ensuring secure and scalable management of macOS and iOS devices while collaborating with cross-functional teams to o...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $265K *

Partner with us to develop high-performance networking solutions, leveraging C++ and Python in a dynamic environment. Create scalable software and optimize protocols while mentoring junior engineers a...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$95K - $115K *

Execute complex cloud and data center implementations, ensuring technical ownership from kickoff to successful customer handoff. Collaborate with teams to assess readiness, manage risks, and deliver a...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform complex cloud and data center solutions by leading implementations, ensuring technical readiness, and delivering exceptional customer support throughout the project lifecycle. Drive innovati...

Savannah, GARemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $265K *

Join a forward-thinking team to design and optimize high-performance networking solutions. Utilize your C++ and Python expertise in a mission-critical environment, collaborating with a skilled team to...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$100K - $120K *

Empower enterprise clients by resolving complex production issues and optimizing ICE Mortgage Technology solutions. Leverage Encompass expertise to enhance workflows, ensure compliance, and drive stra...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock your potential in a dynamic role supporting global retail network infrastructure. Collaborate across teams, manage projects, and enhance your technical skills in a fast-paced environment while...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $200K *

Elevate your career by designing and implementing a high-performance testing network, enhancing both manual and automated testing capabilities through innovative solutions and collaboration with cross...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Optimize healthcare technology management by applying engineering principles to enhance patient care through innovative solutions, project leadership, and cross-departmental collaboration in a dynamic...

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in delivering innovative Microsoft 365 solutions, leveraging your expertise in backend development and SharePoint to solve complex business challenges and enhance customer satisfaction...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Empower clients by delivering innovative Microsoft 365 solutions, leveraging your expertise in backend development and SharePoint to solve complex business challenges and enhance collaboration across...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Elevate client experiences by leading Microsoft 365 Modern Work solutions, leveraging deep technical expertise to solve complex business challenges and drive innovation in collaboration systems...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $90K *

Empower military communications by providing expert technical support for mobile devices. Manage ticket resolutions, ensure device functionality, and develop solutions while exercising independent jud...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Join a dynamic team to enhance digital workplace capabilities, focusing on Microsoft Intune and endpoint management. Drive secure, user-friendly experiences while collaborating with cross-functional t...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $150K *

Manage and maintain cloud infrastructure, automate deployment processes, and ensure the reliability of services. Collaborate with development teams to enhance performance in a dynamic, hybrid work env...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Elevate your career by managing application solutions, leveraging MS Intune for cloud endpoint management, and collaborating with teams to enhance vulnerability strategies and communication across pro...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $111K *

Lead a dynamic service desk team to optimize IT support operations, ensuring swift request fulfillment, performance metrics compliance, and strategic improvements in customer satisfaction for a comple...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$72K - $111K *

Transform a dynamic IT Service Desk team, driving operational excellence and exceptional service delivery for a major Department of War agency. Lead performance, manage incidents, and enhance user sat...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.