Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Junior Systems Engineer (W/ 1 day telework)
$119K - $161K *
Join a team that's dedicated to delivering high-quality software solutions. Collaborate with stakeholders to gather requirements, support developers, and ensure successful Agile delivery throughout th...
3 weeks ago
$72K - $94K *
Accelerate progress at delivering exceptional technical support and managing hardware resources. Engage face-to-face with users, streamline onboarding/offboarding, and ensure timely resolution of comp...
Reposted 2 weeks ago
$108K - $130K *
Support the design and direction of Azure CI/CD and Infrastructure as Code, driving architectural decisions and enhancing team capabilities while fostering collaboration between DevOps and application...
3 weeks ago
$110K - $130K *
Champion IT operations by managing core infrastructure, ensuring compliance, and enhancing system reliability. Collaborate with teams to support business growth and maintain security while driving aut...
2 days ago
$86K - $181K *
Oversee the lifecycle and security of critical IT infrastructure, combining Windows systems administration with hardware engineering. Collaborate in a dynamic team to ensure high availability and comp...
Today
$92K - $118K *
Lead the charge in designing and maintaining Azure DevOps CI/CD pipelines, automating deployments, and enhancing operational efficiency for enterprise data platforms while collaborating with cross-fun...
2 weeks ago
Specialist - Software Engineering
$110K - $130K *
Lead the development of scalable backend systems by designing and maintaining Java Spring Boot applications. Collaborate with cross-functional teams to deliver high-performance microservices and optim...
1 week ago
$113K - $237K *
Lead the charge in designing and implementing enterprise Apple mobility solutions, ensuring secure and scalable management of macOS and iOS devices while collaborating with cross-functional teams to o...
Reposted 1 week ago
$130K - $265K *
Partner with us to develop high-performance networking solutions, leveraging C++ and Python in a dynamic environment. Create scalable software and optimize protocols while mentoring junior engineers a...
Reposted 2 weeks ago
Systems Engineer III Cloud - Data Center
$95K - $115K *
Execute complex cloud and data center implementations, ensuring technical ownership from kickoff to successful customer handoff. Collaborate with teams to assess readiness, manage risks, and deliver a...
5 days ago
Systems Engineer III Cloud - Data Center
$110K - $130K *
Transform complex cloud and data center solutions by leading implementations, ensuring technical readiness, and delivering exceptional customer support throughout the project lifecycle. Drive innovati...
5 days ago
$130K - $265K *
Join a forward-thinking team to design and optimize high-performance networking solutions. Utilize your C++ and Python expertise in a mission-critical environment, collaborating with a skilled team to...
Reposted 2 weeks ago
Engineer, Premier Technical Support
$100K - $120K *
Empower enterprise clients by resolving complex production issues and optimizing ICE Mortgage Technology solutions. Leverage Encompass expertise to enhance workflows, ensure compliance, and drive stra...
2 weeks ago
Network Engineer - Infrastructure Services, IS&T Early Career
$80K - $95K *
Unlock your potential in a dynamic role supporting global retail network infrastructure. Collaborate across teams, manage projects, and enhance your technical skills in a fast-paced environment while...
3 weeks ago
$180K - $200K *
Elevate your career by designing and implementing a high-performance testing network, enhancing both manual and automated testing capabilities through innovative solutions and collaboration with cross...
4 days ago
HTM Tech Specialist I, Clinical Engineer
$80K - $95K *
Optimize healthcare technology management by applying engineering principles to enhance patient care through innovative solutions, project leadership, and cross-departmental collaboration in a dynamic...
6 days ago
Senior Modern Workplace Engineer II
$95K - $115K *
Lead the charge in delivering innovative Microsoft 365 solutions, leveraging your expertise in backend development and SharePoint to solve complex business challenges and enhance customer satisfaction...
5 days ago
Senior Modern Workplace Engineer II
$110K - $130K *
Empower clients by delivering innovative Microsoft 365 solutions, leveraging your expertise in backend development and SharePoint to solve complex business challenges and enhance collaboration across...
5 days ago
Senior Modern Workplace Engineer II
$95K - $115K *
Elevate client experiences by leading Microsoft 365 Modern Work solutions, leveraging deep technical expertise to solve complex business challenges and drive innovation in collaboration systems...
5 days ago
$80K - $90K *
Empower military communications by providing expert technical support for mobile devices. Manage ticket resolutions, ensure device functionality, and develop solutions while exercising independent jud...
2 weeks ago
Digital Workplace Engineer - onsite Frisco, TX
$95K - $115K *
Join a dynamic team to enhance digital workplace capabilities, focusing on Microsoft Intune and endpoint management. Drive secure, user-friendly experiences while collaborating with cross-functional t...
2 weeks ago
DevOps Engineer (Hybrid) - 29376
$115K - $150K *
Manage and maintain cloud infrastructure, automate deployment processes, and ensure the reliability of services. Collaborate with development teams to enhance performance in a dynamic, hybrid work env...
Reposted 2 weeks ago
Intune Engineer :: Deerfield Beech, FL
$90K - $110K *
Elevate your career by managing application solutions, leveraging MS Intune for cloud endpoint management, and collaborating with teams to enhance vulnerability strategies and communication across pro...
1 week ago
SERVICE DESK SUPERVISOR (REQUEST FULFILLMENT)
$72K - $111K *
Lead a dynamic service desk team to optimize IT support operations, ensuring swift request fulfillment, performance metrics compliance, and strategic improvements in customer satisfaction for a comple...
3 weeks ago
SERVICE DESK SUPERVISOR (REQUEST FULFILLMENT)
$72K - $111K *
Transform a dynamic IT Service Desk team, driving operational excellence and exceptional service delivery for a major Department of War agency. Lead performance, manage incidents, and enhance user sat...
4 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.