Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Business Office Integration Tower Director
$150K - $225K *
Grow your career with a pivotal leadership role overseeing IT service delivery, project management, and customer engagement. Drive collaboration across teams to enhance infrastructure operations and e...
1 week ago
Solutions Engineer-Hyperscale and AI Infrastructure
$209K - $275K *
Transform your career by leading technical engagements with AI platform customers. Drive innovative solutions in a dynamic environment, leveraging your expertise in data center networking and AI techn...
1 week ago
$110K - $130K *
Engage with enterprise accounts, driving technical implementations while fostering relationships. Own customer success from onboarding through growth opportunities, requiring deep product knowledge an...
Reposted 3 weeks ago
Remote Project Manager, Field Services/NETA IV
$145K *
Elevate your career by overseeing electrical projects, managing field operations, and ensuring customer satisfaction while driving efficiency and safety in high-voltage systems. Collaborate with teams...
Today
$107K - $195K *
Drive the implementation of the Radar Surveillance Replacement program by serving as a field engineer, ensuring successful installation and consultation at critical airport sites while collaborating w...
3 weeks ago
Senior Geomechanics Engineer (CAN)
$130K - $180K *
Optimize geomechanical solutions for mining projects by integrating data, developing models, and providing technical recommendations. Collaborate with a diverse team to enhance project outcomes and me...
3 weeks ago
$125K - $150K *
Shape the future of procurement by optimizing MRO and consumables management. Lead strategic sourcing and supplier relationships across multiple sites while driving cost savings, compliance, and opera...
4 weeks ago
$125K - $150K *
Shape the future of manufacturing by leading strategic procurement for facilities and utilities, overseeing lifecycle management, and ensuring optimum support for production while adhering to stringen...
4 weeks ago
Senior Backend Software Engineer, DX
$180K - $235K *
Lead the charge in developing robust backend applications, driving complex projects from design to launch. Collaborate across teams, mentor junior engineers, and tackle architectural challenges to enh...
1 week ago
$135K - $145K *
Join a team that's transforming healthcare by leading VistA application transitions. Leverage your expertise to analyze, plan, and execute modernization efforts, ensuring seamless deployment and opera...
3 weeks ago
$110K - $140K *
Pioneer GxP compliance in digital quality management, ensuring software and AI products meet regulatory standards. Collaborate with stakeholders to enhance quality processes and support audits, drivin...
2 weeks ago
$90K - $110K *
Join a team that's focused on delivering mission-critical solutions. Contribute as a systems integrator, managing projects and advising leadership while ensuring technical excellence and effective com...
3 weeks ago
Senior Product Manager, Integrations & Platform
$175K - $190K *
Innovate the deployment process by leading two squads to ensure seamless integration and self-service capabilities for customers, driving measurable outcomes and enhancing product effectiveness in a d...
1 week ago
Pharmacy Application Support Engineer (L2 / L3 Support) - REMOTE
$78K - $120K *
Transform pharmacy application support processes by providing expert L2/L3 troubleshooting, ensuring the operational excellence of pharmacy systems and integration with healthcare platforms for enhanc...
Reposted yesterday
$110K - $130K *
Transform the security landscape by integrating security practices into CI/CD pipelines and Kubernetes environments, ensuring robust protection for cloud-native applications, AI services, and infrastr...
Reposted 3 days ago
$125K - $150K *
Transform product strategy by leading impactful initiatives that enhance user experience and drive growth. Collaborate with cross-functional teams to deliver innovative solutions that delight customer...
1 week ago
Senior Technical Program Manager, Infrastructure Programs
$130K - $170K *
Execute end-to-end digital onboarding of complex AI data center infrastructure, managing cross-functional teams to ensure timely delivery, stability, and optimization of high-performance systems for p...
Reposted 5 days ago
Mechanical Design Manager - Data Center Construction
$170K - $210K *
Lead design initiatives for mechanical systems in data centre projects, ensuring high-quality execution and client satisfaction. Collaborate with teams to manage multiple projects, providing strategic...
Today
Mechanical Design Manager - Data Center Construction
$170K - $210K *
Lead mechanical design initiatives for construction projects, focusing on data centers. Collaborate with clients and teams to ensure high-quality delivery, manage project phases, and innovate solution...
2 weeks ago
$60K - $130K *
Shape the future of learning by designing impactful instructional courses and assessments. Collaborate with teams to create engaging learning solutions that meet business goals and enhance associate d...
1 week ago
Staff Front End Developer - Remote (Canada)
$110K - $130K *
Elevate the user experience by leading frontend development for a sophisticated SaaS platform. Tackle complex challenges in data visualization and workflow optimization while collaborating with cross...
Reposted yesterday
Senior Attack Engineer, External
$206K - $242K *
Transform external attack capabilities by developing scalable workflows and automating reconnaissance processes. Drive innovation in offensive security, mentor teammates, and contribute to a high-impa...
1 week ago
Data Analyst | Customer Journey & Attribution
$100K - $125K *
Innovate data-driven strategies to enhance customer success through performance tracking, attribution modeling, and actionable insights, ensuring optimal engagement and retention across digital touchp...
2 days ago
$120K - $145K *
Unlock potential by leading IT operations and identity management, transforming strategy into action. Drive technical excellence in Microsoft Entra ID, endpoint platforms, and SaaS integrations while...
1 week ago
Technical Analyst, ServiceNow CMDB / ITSM
$80K - $95K *
Join our team to support ITSM processes and enhance service delivery. Drive process maturity and optimize solutions while ensuring operational stability and customer satisfaction across the service li...
6 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.