Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$180K - $200K *
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2 weeks ago
Senior Cloud & Infrastructure Engineer (Azure & Terraform)
$125K - $150K *
Elevate your career by leading Azure Cloud infrastructure initiatives. Drive innovation through Terraform development, ensuring robust security and compliance while collaborating with cross-functional...
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$168K - $252K *
Transform CPU performance through analysis, tuning, and benchmarking. Collaborate on workload characterization and competitive analysis to enhance software and hardware performance, driving innovation...
Yesterday
Senior Software Engineer (Identity)
$170K - $200K *
Lead the charge in designing and operating high-impact identity systems, driving medium-to-large projects from ambiguity to delivery while ensuring reliability and quality across the enterprise identi...
4 weeks ago
Software Engineer II - Engineering
$96K - $154K *
Develop and maintain quality software for internal stakeholders, focusing on Python and AWS. Collaborate in an Agile environment, define architecture, and mentor junior developers while enhancing lega...
Reposted 1 week ago
$185K *
Accelerate software development by leading a team of engineers, driving technical strategy, and ensuring delivery of scalable, customer-focused solutions with operational excellence...
Reposted 3 weeks ago
$110K - $130K *
Engage in full stack development to create innovative software solutions, collaborating with experts to enhance user experiences and drive client success through automation, security, and best practic...
Today
$74K - $123K *
Unlock potential by leading proactive threat detection and response efforts. Collaborate with a skilled team to investigate cyber threats, mentor junior analysts, and enhance security operations, ensu...
3 weeks ago
Enterprise Support Engineer (West Coast)
$110K - $130K *
Unlock potential by providing expert technical support for enterprise clients. You'll bridge engineering and customer success, resolving complex issues, analyzing system performance, and enhancing cli...
Reposted today
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$125K - $150K *
Champion the future of patient treatment as a Principal Statistical Programmer, providing leadership in SAS programming, project management, and regulatory compliance within a global pharmaceutical en...
4 weeks ago
$80K - $120K *
Join a team that's dedicated to enhancing AI product quality through rigorous testing and requirements management. Collaborate with cross-functional teams to ensure software meets user needs and indus...
Reposted 1 week ago
$90K - $110K *
Join our team to ensure high-quality AI product releases by developing test plans, executing tests, and managing requirements. Collaborate with stakeholders to enhance product functionality and drive...
2 weeks ago
Senior Defined Benefits Technical Lead Analyst
$85K - $95K *
Shape the future of pension administration by leading system changes, resolving complex issues, and translating Defined Benefits requirements into effective technology solutions while collaborating ac...
Today
$80K - $95K *
Optimize energy solutions by leading technical projects, conducting site surveys, and collaborating with teams to deliver innovative, cost-effective strategies that enhance facility performance and su...
5 days ago
$87K - $120K *
Champion business process excellence by bridging stakeholders and IT teams, driving Salesforce solutions, and optimizing workflows to enhance operational efficiency and user experience across the orga...
1 week ago
$80K - $95K *
Manage IT projects to implement M365 solutions for diverse clients, ensuring successful execution of project goals and fostering collaboration between teams...
4 weeks ago
$84K - $124K *
Transform software solutions by designing, developing, and enhancing applications in an agile environment. Collaborate with teams to deliver high-quality, scalable systems while ensuring transparency...
Yesterday
Software Development Manager, Horizontal Services
$148K - $264K *
Pioneer growth in Cloud Infrastructure by leading and mentoring a high-performing engineering team. Balance platform expertise with application delivery to enhance developer experiences and operationa...
Reposted yesterday
Senior Lead Electrical Engineer, Datacenter
$162K - $220K *
Drive innovation in electrical engineering for hyperscale data centers. Lead design activities, manage project teams, and ensure quality assurance while collaborating with stakeholders to deliver resi...
2 weeks ago
$85K - $110K *
Accelerate progress at a dynamic fintech company by building and maintaining services and APIs for a global payments platform. Collaborate with senior engineers to enhance your skills while delivering...
5 days ago
Senior Engineer - Distribution
$110K - $130K *
Drive innovation by providing technical leadership on electrical distribution projects. You will oversee design packages, mentor junior engineers, ensure compliance with standards, and deliver reliabl...
Reposted 2 days ago
IT Business Applications - Product Owner (CPQ)
$100K - $140K *
Drive your career forward as a Product Owner, CPQ, leading agile delivery and backlog management for our Configure-Price-Quote platform. Collaborate with cross-functional teams to enhance Quote-to-Cas...
2 weeks ago
Senior Solution Engineer- SLED Southeast
$146K - $224K *
Drive impactful solutions for SLED customers by leveraging your technical expertise and sales acumen. Collaborate with teams to enhance customer engagement, deliver tailored demos, and ensure alignmen...
2 weeks ago
Forward Deployed Engineer, AI & Agentforce
$110K - $130K *
Join our AI acceleration team to drive impactful client engagements, rapidly prototype solutions, and demonstrate innovative agentic capabilities, all while collaborating closely with stakeholders to...
1 week ago
Senior Manager, Global Credit & Collections
$140K - $160K *
Innovate by leading global Credit & Collections operations, driving cash performance, and managing customer credit risk. Collaborate with cross-functional teams to enhance processes, ensure compliance...
Reposted 1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.