Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$171K - $228K *

Accelerate progress at a strategic level by leading a high-performing sales team, driving sustainable revenue growth, and building strong enterprise customer relationships through effective account pl...

California, USRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$89K - $160K *

Transform customer relationships by managing strategic accounts, leveraging data-driven insights to enhance service delivery, and advocating for product improvements while ensuring operational efficie...

Ottawa, ONRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Engineer customer reliability by providing expert technical support for IoT solutions. Collaborate with teams to resolve issues, enhance documentation, and gather feedback, ensuring a seamless custome...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform the future of legal and compliance solutions for the Canadian Federal Government by driving sales, educating clients on AI technology, and building strategic relationships with key stakehold...

Ottawa, ONRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Join us to lead the development and execution of clinical study designs, ensuring effective project management and collaboration across teams. Your expertise will drive the success of clinical trials...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$80K - $95K *

Join us to manage and enhance our consumer purchase data assets, collaborating with vendors and internal teams to ensure high-quality data acquisition and compliance, driving insights and analytics fo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of sales in the SLED sector by driving revenue and building strategies. Collaborate with cross-functional teams and engage with C-Level executives to enhance Ramp's market presence an...

San Francisco, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in shaping product marketing strategies that resonate with customers. Drive market positioning, product development, and sales enablement while collaborating across teams to enhance cu...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $135K *

Lead the charge in driving strategic project delivery across multiple squads, ensuring alignment with business priorities and effective communication among stakeholders. Utilize program management exp...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $116K *

Join a team that's dedicated to enhancing compliance and audit functions for public-sector programs. Leverage your expertise in risk management and monitoring to support federal, state, and local init...

Alabama, USRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $135K *

Transform the member experience by leading lifecycle marketing strategies that enhance engagement and retention across digital platforms. Drive campaign execution and optimize member journeys using da...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $100K *

Champion the integrity of clinical trials by monitoring data and compliance. Collaborate with site personnel to enhance quality processes, ensuring adherence to regulatory guidelines and supporting cl...

Connecticut, USRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Elevate monitoring processes in clinical research by ensuring regulatory compliance, facilitating site activities, and enhancing data integrity. Collaborate closely with site teams to drive success an...

Colorado, USRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Drive the success of clinical trials by overseeing compliance with regulations and protocols. Engage in site management, monitor data integrity, and ensure patient safety while collaborating with site...

Iowa, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Elevate clinical research integrity by overseeing study compliance and monitoring data from sites. Utilize regulatory guidelines and analytics to identify issues, collaborate with teams, and enhance q...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Join a team that's dedicated to ensuring clinical study integrity through comprehensive monitoring and compliance. Manage site activities, engage with teams, and uphold regulatory standards to drive s...

New Mexico, USRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$210K - $250K *

Lead global revenue growth by driving B2B sales strategies, managing high-performing teams, and expanding market presence across key sectors. Collaborate cross-functionally to achieve ambitious revenu...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Accelerate growth by coaching franchise owners in sales strategies, optimizing processes, and enhancing customer acquisition. Collaborate cross-functionally to develop training programs that foster a...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Staffing

$176K - $230K *

Innovate your career as a Senior Pre-Sales Solution Architect, driving growth by crafting tailored solutions that integrate seamlessly with customer systems, while collaborating across teams to ensure...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's transforming patient care access by owning the mid-market and enterprise pipeline, building partnerships, and navigating complex deals to drive impactful growth in a collaborative s...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$83K - $93K *

Partner with us to deliver compassionate telehealth therapy, providing individualized care for diverse mental health needs. Join a supportive team focused on professional growth and client-centered ap...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$77K - $97K *

Explore and enhance our Salesforce platform, driving scalable solutions across Revenue Operations. Collaborate with cross-functional teams to optimize workflows and ensure seamless integrations, while...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Drive efficiency and scalability in legal operations by optimizing processes, managing technology, and controlling costs. Lead cross-functional projects and enhance compliance initiatives to support t...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$75K - $92K *

Join a team that's dedicated to optimizing supply operations in programmatic advertising. You'll manage relationships, monitor performance, and troubleshoot issues, ensuring our supply chain operates...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Media

$100K - $120K *

Lead the charge in enhancing technical relationships with healthcare clients, ensuring optimal use of solutions while addressing day-to-day challenges and long-term strategies to support critical clin...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.