Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$105K - $150K *

Accelerate marketing effectiveness by building scalable processes and systems. Collaborate with leadership to translate strategy into actionable workflows, ensuring data-driven decision-making and ope...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$89K - $157K *

Drive strategic account management by cultivating relationships, executing renewal strategies, and identifying growth opportunities within a diverse portfolio of enterprise clients. Collaborate cross...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$280K - $400K *

Accelerate growth by managing high-value accounts and building C-level relationships. Leverage your SaaS expertise to drive customer success and retention while navigating complex enterprise sales cyc...

Michigan, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Lead the charge in optimizing top-of-funnel marketing operations, driving measurable pipeline growth through strategic planning, data governance, and team leadership. Collaborate with cross-functional...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $160K *

Transform customer engagement by owning the technical pre-sales process, mentoring teams, and driving strategic account growth while collaborating with cross-functional leaders to deliver exceptional...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$89K - $131K *

Unlock your potential as an IT Specialty Analyst, driving Epic Hospital Billing solutions. Collaborate with teams to analyze workflows, troubleshoot issues, and enhance revenue cycle applications, ens...

Virginia Beach, VARemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$69K - $93K *

Join a dynamic team as you leverage your technical expertise to drive customer success in IoT solutions. Engage with diverse industries, providing tailored support and fostering relationships that enh...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $150K *

Support and enhance clinical data pipelines across multiple client environments, ensuring reliable application delivery and operational excellence. Collaborate with DataOps to manage infrastructure, m...

Chicago, ILRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Elevate your career by leading complex enterprise initiatives across multiple teams. Drive strategic project management, enhance operational excellence, and influence organizational priorities while d...

Raleigh, NCRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K *

Manage the end-to-end B2B sales process for used vehicles, focusing on maximizing volume and market penetration. Build strong dealer relationships, analyze market trends, and drive sustained growth th...

Oklahoma City, OKRemote

Yesterday

  •   Less than 5 years exp.  •   Staffing

$104K - $130K *

Pioneer the end-to-end sales process for used vehicles in B2B channels, focusing on maximizing volume and market penetration while building strong dealer relationships and leveraging market insights f...

Tulsa, OKRemote

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$145K - $185K *

Engage the customer lifecycle by developing scalable marketing programs that enhance onboarding, retention, and expansion. Collaborate cross-functionally to transform insights into impactful strategie...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $150K *

Unlock your potential by leading enterprise accounts, driving revenue growth, and building strategic relationships. Become the trusted partner for clients as you deliver value through tailored solutio...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by driving growth through strategic partnerships in the TSD ecosystem. This role focuses on recruiting and managing Trusted Advisors, generating opportunities, and collaborating wi...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$132K - $208K *

Lead the charge in administering Microsoft 365 at enterprise scale, focusing on SharePoint, Teams, and compliance solutions. Collaborate with cross-functional teams to enhance governance, security, an...

Santa Clara, CARemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $238K *

Champion provider growth by shaping strategies that enhance engagement and acquisition. Collaborate cross-functionally to create compelling messaging and drive impactful go-to-market initiatives, ensu...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Empower patients by guiding them through oncology treatment barriers. As a key resource, you'll educate and support patients from enrollment to therapy completion, ensuring a seamless experience while...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$289K - $398K *

Elevate enterprise growth by engaging C-suite clients, leading strategic sales, and closing transformative AI deals. Drive multi-million-dollar opportunities while fostering long-term executive partne...

Texas, USRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$77K - $121K *

Unlock your potential as you lead organic social strategy, engage millions, and shape brand voice across platforms. Collaborate with creative teams to drive impactful content and community engagement...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$131K - $178K *

Unlock potential by driving patient access marketing strategies for biosimilars. Collaborate cross-functionally to enhance customer experiences and improve product access, while managing projects and...

Thousand Oaks, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Join a dynamic team focused on transforming early literacy by building partnerships with school leaders. Leverage your educational experience to drive sales and enhance student learning through innova...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead the charge in transforming client challenges into innovative Salesforce solutions. Collaborate with stakeholders to design, demo, and scope projects, ensuring seamless transitions to delivery whi...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$77K - $104K *

Engage with customers to build a vibrant community and advocacy program. Drive strategy, foster relationships, and enhance customer experiences through data-driven insights and collaboration across te...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$121K - $155K *

Elevate business efficiency by architecting a robust Salesforce platform that streamlines quote-to-cash processes, ensuring seamless integration and compliance while empowering revenue teams with accu...

Nashville, TNRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Champion the successful delivery of clinical trials by leading cross-functional teams, managing resources, and ensuring projects meet quality, timelines, and budget expectations while fostering strong...

Quebec, CARemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.