Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$149K - $235K *

Lead complex backend projects from design to launch, tackling architecture challenges and mentoring junior developers. Collaborate across teams to drive initiatives and ensure high-quality code throug...

San Francisco, CARemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Champion impactful solutions by managing projects and customer support for dynamic pharmaceutical accounts. Collaborate with clients to drive HCP marketing strategies and ensure successful brand launc...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Elevate brand presence through in-store execution, relationship-building, and training. Drive sales support and visual merchandising while collaborating with key accounts to enhance customer experienc...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Champion the lifecycle strategy and governance of a vast eLearning content library, leading cross-functional teams to ensure quality delivery and compliance. Drive product strategy, Agile operations...

Troy, MIRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$145K - $165K *

Lead the charge in enhancing marketing technology platforms to optimize customer engagement and journey orchestration. Collaborate with cross-functional teams to deliver reliable solutions and improve...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$68K - $96K *

Transform patient care by verifying eligibility, coordinating benefits, and ensuring insurance coverage. Play a key role in obtaining prior authorizations and addressing patient inquiries efficiently...

Santa Rosa, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $215K *

Transform complex deal structures into profitable outcomes by leading a high-performing Deal Desk team. Collaborate cross-functionally to optimize processes and drive operational excellence, ensuring...

Bellevue, WARemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$87K - $119K *

Transform provider negotiations across diverse medical lines, ensuring compliance and strategic alignment. Collaborate with teams to enhance contract proposals and implement innovative payment models...

Newark, NJRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $120K *

Explore a pivotal role in leading complex analysis across systems, driving alignment among stakeholders, and enhancing technology solutions. Collaborate with diverse teams to translate business needs...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$79K - $115K *

Engage with high-growth tech companies as you drive sales cycles, build relationships, and close cloud contracts. This fast-paced role requires a hunter mentality and the ability to connect with both...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Grow your career with a dynamic role that drives technical pre-sales, mentors teams, and fosters strategic customer relationships, ensuring seamless integration and expansion of innovative solutions a...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $160K *

Accelerate progress at key accounts by driving enterprise software sales in the Aerospace & Defence sector. Collaborate with global teams to enhance customer satisfaction and expand IFS's market prese...

Itasca, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$83K *

Transform the candidate experience by coordinating interviews and managing communications. Collaborate with recruiters and hiring managers to streamline processes, ensuring efficiency and excellence i...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Empower our value-driven strategy by developing models that articulate business value across industries. Collaborate with cross-functional teams to enhance our Go-To-Market initiatives and support ent...

Toronto, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $130K *

Join a team that's dedicated to enhancing customer education through training, demonstrations, and support. Drive regional sales strategies while fostering relationships and improving the overall cust...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$128K - $188K *

Join a team that's dedicated to enhancing operational capabilities and delivering high-quality servicing experiences. Collaborate across functions to drive scalable solutions and ensure agents are equ...

CanadaRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Elevate your career by designing and optimizing EpicCare Ambulatory workflows. Collaborate with clinicians to enhance EHR functionality, troubleshoot issues, and ensure seamless operations across heal...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion new business development in AI Digital's Smart Supply offering, focusing on holding companies and agencies. Build relationships, identify opportunities, and lead a growing team to enhance sal...

Chicago, ILRemote

Today

  •   5 - 7 years exp.  •   Media

$83K - $163K *

Accelerate your career by managing a full sales cycle, from prospecting to closing deals. Engage with the entrepreneurial community and drive revenue growth while building lasting relationships in you...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$225K - $265K *

Drive strategic partnerships in the East, building a robust pipeline and co-selling with AEs. Leverage deep relationships in security to enhance partner success and revenue, while traveling 40-50% to...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$65K - $108K *

Champion the development and delivery of training materials and documentation, collaborating with stakeholders to ensure clarity and usability. Play a crucial role in enhancing learning and adoption t...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Champion the sales process by delivering impactful product demonstrations and tailored solutions for clients, leveraging industry knowledge to meet business needs and enhance client relationships in t...

Florida, USRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $105K *

Drive your career forward by executing hands-on projects in a dynamic privacy landscape. Collaborate with a remote team to navigate compliance challenges while enhancing your expertise through continu...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $150K *

Shape the future of legal operations by optimizing workflows, managing technology, and driving automation. Collaborate with cross-functional teams to enhance efficiency and support a rapidly growing g...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $180K *

Join as a Strategic Enterprise Account Manager, owning a territory to drive sales and enhance customer relationships. Collaborate with a talented team to position cutting-edge technologies and maintai...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.