Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$130K - $140K *

Unlock potential by driving growth in a dynamic territory, managing relationships with Enterprise customers, and maximizing revenue through strategic sales initiatives and collaboration across teams...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$280K - $325K *

Join a dynamic team to drive sales growth in the Ohio Valley, managing the full sales cycle for innovative cybersecurity solutions. Leverage your expertise to build relationships and exceed quotas whi...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion employment law compliance and support HR initiatives in a dynamic startup. Collaborate with management and People Operations to address legal matters, streamline processes, and ensure best pr...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $145K *

Shape your career as a hands-on Salesforce expert focused on Marketing Cloud solutions. Drive the technical strategy, enhance system capabilities, and lead the Salesforce development processes to opti...

New Hampshire, USRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in optimizing business systems through innovative Salesforce administration and integration. Collaborate with cross-functional teams to drive process improvements and align strategies...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $176K *

Optimize your career by leading integrated marketing campaigns that drive enterprise growth. Collaborate across teams to craft compelling narratives and ensure cohesive execution from strategy to laun...

CanadaRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$153K - $208K *

Partner with us to architect and execute integrated marketing campaigns that drive enterprise product launches and enhance brand storytelling, ensuring alignment across multiple teams and channels for...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$123K - $158K *

Unlock your potential by driving enterprise sales growth across the Americas. Collaborate with cross-functional teams to manage the full sales cycle, from prospecting to closing, while building strong...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$300K - $350K *

Empower sales growth by acquiring new accounts and nurturing relationships in the cybersecurity sector. Drive customer satisfaction and retention while exceeding quotas and managing Channel Partner re...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Optimize B2B growth strategies by developing targeted outreach campaigns that drive qualified sales conversations and enhance client acquisition across multiple business units. Collaborate with leader...

Dallas, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Serve as a strategic HR partner, guiding leaders and employees through employee relations, performance management, and compliance across multiple departments in a dynamic, remote environment...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $136K *

Shape the future of energy efficiency by managing client programs from inception to completion. Oversee budgets, ensure compliance, and lead cross-functional teams to deliver exceptional results and c...

Illinois, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Pioneer impactful marketing solutions by mastering platform administration, driving key integrations, and enabling agile collaboration with cross-functional teams to enhance engagement strategies and...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Innovate within a dynamic team to leverage data analytics, driving strategic insights that enhance account management effectiveness and optimize revenue growth through informed decision-making and act...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $185K *

Elevate your career by managing a dynamic data engineering team, shaping scalable data pipelines, and driving innovative data solutions to enhance enterprise data strategies and execution efficiency a...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $230K *

Unlock potential by driving oncology product success through strategic relationships and innovative solutions. Lead market engagement, exceed performance goals, and ensure patient access while embodyi...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$138K - $182K *

Join a dynamic team as you leverage your pre-sales expertise to empower SMB/Commercial customers in cloud security. Deliver impactful demonstrations and training while collaborating with account execu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Develop scalable Salesforce solutions by transforming business needs into actionable strategies. Collaborate across multiple divisions to ensure alignment with enterprise standards while managing gove...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$236K - $308K *

Transform your career by leading enterprise sales for federal agencies, managing relationships, and collaborating with cross-functional teams to deliver innovative technology solutions that drive miss...

Herndon, VARemote

Reposted today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Create and own the Salesforce Experience Cloud community, driving product lifecycle from design to deployment. Engage in hands-on development while managing the roadmap and backlog, ensuring technical...

Pittsburgh, PARemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Drive the global marketing strategy for a technology partner ecosystem, enhancing customer experiences through seamless integrations. Collaborate with cross-functional teams to create impactful go-to...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Champion the lifecycle strategy and governance of a vast eLearning content library, leading cross-functional teams to ensure quality delivery and compliance. Drive product strategy, Agile operations...

Troy, MIRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Empower enterprise clients by managing complex relationships and driving growth. Leverage your expertise to deliver high-impact solutions, ensuring clients achieve measurable outcomes while expanding...

RemoteRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Champion impactful solutions by managing projects and customer support for dynamic pharmaceutical accounts. Collaborate with clients to drive HCP marketing strategies and ensure successful brand launc...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.