Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$90K - $110K *

Engage with clients, driving success in digital campaign execution. Become an expert in programmatic advertising processes, enhancing customer satisfaction through effective communication and collabor...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $200K *

Oversee integrated planning across multiple workstreams, ensuring alignment and timely execution. Collaborate cross-functionally to connect roadmaps with delivery capacity, supporting annual planning...

Tennessee, USRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$144K - $200K *

Accelerate public safety initiatives by leading a regional sales team, enhancing team performance, and driving strategic growth in drone technology for emergency response agencies across the U.S...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$119K - $169K *

Elevate customer engagement by shaping compelling narratives for high-value opportunities. Collaborate with Sales and cross-functional teams to create memorable experiences that clearly communicate va...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$66K - $128K *

Transform sales operations by owning CRM administration, building dashboards, and automating processes. Collaborate with teams to enhance technology adoption and streamline workflows, ensuring effecti...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $160K *

Champion innovative solutions by advising top financial institutions on identity verification and fraud prevention. Collaborate cross-functionally to ensure seamless client experiences and drive produ...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$222K - $278K *

Champion enterprise sales by developing executive relationships and driving revenue growth. Own customer engagements from prospecting to close while embodying our cultural principles in a dynamic, fas...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$188K - $255K *

Join a team that's empowering predictive modeling excellence. Lead and scale a product management pod while owning the core predictive foundation and driving transformative modeling initiatives in a h...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $200K *

Transform the lives of children and families by providing remote ABA services. Conduct assessments, develop treatment plans, and collaborate with caregivers to ensure meaningful progress in a supporti...

Atlanta, GARemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$105K *

Lead the charge in driving new business sales across K-12 districts, building impactful partnerships and advocating for early literacy solutions. Collaborate with internal teams to maximize outreach a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Accelerate revenue growth by driving strategic partnerships and sales initiatives. Own a quota, cultivate executive relationships, and implement market strategies to position the organization as a lea...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Shape the future of enterprise sales by driving revenue through strategic partnerships. Collaborate with senior executives to develop market strategies and enhance our reputation as a leader in digita...

New York, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$157K - $210K *

Help us empower federal agencies by transforming data into actionable insights. As a trusted advisor, you'll leverage your Tableau expertise to drive analytics solutions, enhance decision-making, and...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $175K *

Accelerate growth by spearheading enterprise sales initiatives, building relationships with top insurers, and driving new client acquisition through effective sales strategies and relationship managem...

New York, NYRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$141K - $189K *

Join a team that's dedicated to driving growth and building trusted relationships with strategic customers. Leverage your expertise to develop opportunities and enhance customer satisfaction while exe...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Join a team that's driving regional partnership growth in North America. Lead strategic initiatives with networks and agencies, fostering relationships to enhance business success and achieve revenue...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$72K - $93K *

Grow your career with this strategic role that drives client engagement and marketing program execution across diverse accounts, leveraging data insights and creativity to enhance employee experience...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$272K - $374K *

Unlock potential by driving strategic sales in large Healthcare accounts, leveraging your expertise in Big Data and AI to foster relationships, close deals, and exceed revenue targets while ensuring c...

California, USRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$272K - $374K *

Elevate your career by driving strategic sales in healthcare. Leverage your expertise in big data and cloud technologies to grow enterprise accounts, exceed targets, and deliver exceptional value to c...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$272K - $374K *

Develop strategic relationships with key healthcare accounts, driving innovation and sales growth. Leverage your expertise in big data and cloud technologies to exceed targets and deliver exceptional...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $105K *

Optimize partnerships with leading technology vendors to drive revenue growth and market presence. Collaborate cross-functionally to align strategies and co-sell initiatives, while effectively managin...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$150K - $250K *

Unlock revenue growth by leading a dynamic sales organization, driving enterprise strategies, and fostering collaboration across teams to achieve sustainable success in a high-growth environment...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Manage diverse tax projects, fostering client relationships and mentoring staff. Oversee tax return reviews and compliance, while identifying growth opportunities in a dynamic environment. Collaborate...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Empower the future of learning by designing innovative training solutions that enhance performance and engagement across teams. Leverage cutting-edge technologies and analytics to create impactful lea...

California, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$272K - $374K *

Lead strategic sales initiatives within large Healthcare accounts, driving innovation and value through deep product knowledge. Collaborate with key stakeholders to exceed revenue targets and enhance...

Colorado, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.