Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$230K - $270K *

Lead technical direction for backend services managing licensing and entitlements. Shape scalable solutions across accounts, ensuring data correctness and operational excellence. Collaborate with Prod...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team as a Software Implementation & Training Specialist, guiding customers through ERP adoption. Leverage your expertise in accounting and manufacturing to enhance user training and sup...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $89K *

Contribute to business growth by developing new accounts and enhancing existing ones. Engage in personalized outreach, drive new opportunities, and collaborate with teams to achieve KPIs while documen...

North Carolina, USRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$109K - $144K *

Join a dynamic team to drive operational excellence and process improvements in healthcare. Lead complex initiatives, influence strategy, and enhance care delivery while collaborating across multiple...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$75K - $115K *

Join a dynamic team as a Senior Qualtrics CX & Insights Specialist, where you'll leverage your expertise in platform management and market research to deliver impactful insights and innovative solutio...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Join a team that's driving growth in mid-market healthcare by building relationships, managing a dynamic sales pipeline, and closing new business opportunities in a fast-paced SaaS environment...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$77K - $87K *

Strategize meaningful partnerships by engaging with community organizations. Drive initiatives in public health, leveraging relationship-building and sales skills to foster collaboration in the health...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Empower business growth by driving new sales revenue through strategic account planning and relationship building with C-suite executives, leveraging a collaborative virtual team to deliver tailored s...

Columbus, OHRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$93K - $146K *

Optimize the customer journey by executing multi-channel lifecycle marketing campaigns. Drive user engagement, retention, and monetization through data-driven strategies and collaboration with cross-f...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$87K - $157K *

Optimize enterprise reporting and analytics for defense healthcare operations. Collaborate with cross-functional teams to develop actionable insights and maintain reporting solutions using Salesforce...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$200K - $225K *

Elevate customer operations by leading Loan Fulfillment, Customer Experience, and Collections teams. Drive efficiency, enhance applicant experiences, and manage vendor relationships to ensure a seamle...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $140K *

Unlock your potential by partnering with Sales to drive customer success, leading technical pre-sales processes, and mentoring peers while ensuring seamless transitions from sale to implementation acr...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$130K - $140K *

Champion innovative account engagement strategies across the Americas, driving execution of tailored ABM programs. Collaborate with Sales and Marketing teams to enhance customer experiences and accele...

Boston, MARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $125K *

Transform client relations through innovative sales strategies while achieving consistent targets in a dynamic market. Drive growth by effectively managing existing partnerships and exploring new oppo...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$63K - $108K *

Lead enterprise accounts with 75+ locations, driving SaaS adoption and maximizing business value. Utilize industry expertise to resolve challenges, enhance client relationships, and support strategic...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$190K - $210K *

Transform the owner activation journey by streamlining processes from agreement to live listing. Drive metrics on activation rates and retention while collaborating with teams to enhance onboarding ef...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$135K - $145K *

Lead the charge in optimizing payroll integration operations, managing teams, and driving strategic alignment across functions. Elevate customer experience through data-driven insights and innovative...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $169K *

Drive impactful demand generation strategies for the Public Sector, collaborating cross-functionally to execute integrated marketing campaigns that enhance pipeline growth and revenue. Leverage data-d...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $222K *

Drive strategic transformation initiatives across Product, GTM, and Operations. Lead cross-functional teams, manage complex portfolios, and deliver measurable results while fostering clarity and accou...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$99K - $124K *

Unlock potential by driving the creation and maintenance of Gainsight CSP content, ensuring seamless integration across marketing and RevOps. Lead quality assurance, collaborative workflows, and repor...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$143K - $216K *

Join a team that's redefining B2B marketing in the Salesforce ecosystem. Leverage your product marketing expertise to drive positioning, support launches, and enhance cross-cloud strategies, impacting...

California, MDRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Take ownership of technical customer engagements, troubleshooting software issues, and enhancing product reliability. Collaborate with cross-functional teams to drive customer success and inform produ...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $150K *

Accelerate strategic partner growth through visionary sales leadership, driving revenue and pipeline expansion while cultivating dynamic relationships and actionable growth strategies. Own the partner...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$145K - $185K *

Shape the future of channel marketing by driving co-marketing strategies with partners in the South Central region. Collaborate to enhance pipeline growth and ensure ROI through innovative field progr...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Engage with clients, driving success in digital campaign execution. Become an expert in programmatic advertising processes, enhancing customer satisfaction through effective communication and collabor...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.