Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$100K - $130K *

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$85K - $95K *

Join a team that's dedicated to enhancing product learning experiences for credit unions and MAP employees. You'll design, develop, and deliver engaging training that empowers users to confidently ado...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead the enablement program for customer-facing teams, ensuring they are equipped with the latest product knowledge and skills. Collaborate with Sales and CS leaders to create impactful training sessi...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $130K *

Empower your career by leading training and enablement initiatives for sales and customer success teams. Drive product adoption and customer retention through effective onboarding and education strate...

Draper, UTRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$125K - $130K *

Empower customer success by providing Tier 1 technical support for classified cloud environments. Collaborate with engineering teams to resolve issues, manage cases, and ensure seamless communication...

Virginia, USRemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$132K - $136K *

Champion customer satisfaction by providing Tier 1 technical support for classified cloud environments. Manage case ownership, coordinate with engineering teams, and ensure timely resolution while mai...

Virginia, USRemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$123K - $186K *

Drive strategic transformation in Customer Success, enhancing proactive initiatives and value delivery across the organization. Collaborate with cross-functional teams to optimize segmentation, capaci...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $210K *

Elevate your career by leading a dynamic sales team, driving enterprise deals, and building a scalable revenue machine. You'll close key opportunities while mentoring reps and establishing a robust sa...

San Francisco, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Join a team that's dedicated to enhancing public media's impact. As a key leader, you'll drive growth strategies, foster innovation, and strengthen partnerships to ensure sustainable support for commu...

Boston, MARemote

3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$170K - $300K *

Shape the future of AI by engaging developers and partners to build, test, and launch AI agents on our cutting-edge platform. You'll create technical content, lead workshops, and cultivate feedback to...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's driving revenue growth by managing strategic corporate healthcare accounts, optimizing client satisfaction, and delivering measurable outcomes through expert relationship-building a...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$145K - $175K *

Transform customer success by leading a team of Success Architects to drive adoption, renewals, and strategic growth. Collaborate across departments to ensure high-quality delivery and foster strong c...

North Carolina, USRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive client relationships and service excellence by managing SAP accounts, ensuring operational performance, and implementing continuous improvement initiatives to enhance value and satisfaction for...

Toronto, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $90K *

Champion client success by managing media dashboard projects and audience creation across multiple accounts. Collaborate with teams to ensure accurate tracking and actionable insights, driving perform...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Media

$97K - $127K *

Lead the charge in optimizing Salesforce CRM strategy to drive commercial growth. Collaborate with cross-functional teams to enhance user adoption, streamline processes, and leverage technology for im...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$105K - $130K *

Join a team that's redefining billing solutions in the legal sector. Leverage your expertise in law firm financial operations to support sales efforts, conduct client demos, and enhance our innovative...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Business Services

$119K - $140K *

Join a team that's dedicated to enhancing customer success through strategic relationships, proactive engagement, and tailored solutions. Drive product adoption and ensure satisfaction while collabora...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $140K *

Unlock the potential of our partner ecosystem by designing and delivering impactful enablement programs that elevate partner performance through engaging, high-quality training experiences...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$134K - $180K *

Lead the charge in developing innovative solutions that align technology with client needs. Collaborate with teams to drive consensus on multi-product strategies, enhancing business performance and cu...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of partner success by managing strategic relationships, driving growth, and ensuring operational excellence for high-value reseller partners in a fully remote environment. Collaborate...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Lead strategic partnerships with major GSIs to enhance industrial transformation. Collaborate on joint offerings, enablement, and co-selling initiatives, driving significant revenue growth and fosteri...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$91K - $110K *

Tackle the full sales cycle as you build relationships, manage your pipeline, and drive revenue growth in the SF/Bay Area. Leverage your expertise to prospect, negotiate, and close deals while serving...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$141K - $189K *

Champion innovative Salesforce Slack solutions for SLED clients, driving revenue and customer engagement. Collaborate with teams to identify opportunities and ensure satisfaction while exceeding sales...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$79K - $157K *

Drive impactful clinical data management across global projects, ensuring high-quality data delivery from start to finish. Collaborate with cross-functional teams and lead process improvements while m...

Durham, NCRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$162K - $283K *

Optimize customer success by driving growth and retention for high-value manufacturing accounts. Engage with C-suite executives to co-develop digital transformation strategies, ensuring measurable out...

Detroit, MIRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.