Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$60K - $250K *

Deliver exceptional client service by acquiring and managing allied healthcare clients through proactive outreach, effective negotiation, and strategic marketing. Collaborate with teams to meet client...

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$60K - $250K *

Empower healthcare providers by acquiring new clients through proactive outreach, relationship building, and effective negotiation. Drive business growth while ensuring client satisfaction and maintai...

Midvale, UTRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$107K - $192K *

Grow your skills and advance your career by leading innovative projects that drive success and enhance efficiency across diverse teams while collaborating with key stakeholders...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $105K *

Execute hands-on installation and maintenance of industrial systems, ensuring reliability and efficiency. Collaborate with teams and customers to troubleshoot issues and enhance system performance in...

Kelowna, BCIn-Person

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $100K *

Join a team that's dedicated to providing exceptional service to families by guiding them through cemetery arrangements. Play a key role in generating revenue while building lasting relationships and...

Reposted today

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$75K - $100K *

Empower families by providing compassionate service in cemetery arrangements. Drive revenue through relationship-building and personalized care, while collaborating with a dedicated team to ensure sea...

4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$60K - $150K *

Unlock potential by serving families with compassion and expertise, guiding them through at-need and pre-need cemetery arrangements while generating revenue and building lasting relationships within t...

Surrey, BCIn-Person

4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$74K - $111K *

Elevate customer engagement by managing accounts, driving sales growth, and delivering tailored solutions. Collaborate with cross-functional teams to ensure exceptional service and support throughout...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Join a dynamic team as you lead client service operations, enhancing mailroom and reprographics efficiency. Drive improvements, manage relationships, and leverage technology to deliver exceptional ser...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K *

Accelerate progress at our dynamic sales team by driving lead generation, delivering impactful presentations, and managing client accounts to consistently exceed sales targets in a fast-paced environm...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$65K - $125K *

Engage with key markets in Oklahoma and Arkansas, developing strategic relationships and driving sales growth through solution selling and customer satisfaction in the electronics industry...

Oklahoma City, OKRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $100K *

Unlock new customer connections through door-to-door sales in multi-dwelling units. Utilize a consultative approach to meet sales targets while enhancing customer experiences and generating revenue fr...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Deliver exceptional customer experiences by driving door-to-door sales in assigned multi-dwelling units. Utilize a consultative approach to acquire new residential customers and consistently exceed sa...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$69K - $101K *

Lead the charge in delivering exceptional field service solutions for electrical systems. Collaborate with a skilled team to install, troubleshoot, and maintain critical infrastructure, ensuring custo...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $100K *

Join a team that's dedicated to providing exceptional field service support for cardiac medical devices across North America. Collaborate with sales and clinical teams to enhance customer satisfaction...

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K *

Join a team that's redefining outside sales by driving new business through proactive prospecting and solution-based consulting. Leverage your skills to build lasting relationships and enjoy uncapped...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Unlock potential by providing expert technical support and maintenance for customer equipment, ensuring optimal performance and safety while collaborating with teams and exceeding client expectations...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$101K - $152K *

Empower operational excellence by leading customer service teams in liquid cooling systems. Drive performance, enhance technician utilization, and ensure high customer satisfaction through effective s...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $105K *

Join our team as a clinical representative, driving customer support and education while streamlining order processes. Collaborate with Territory Managers to enhance market penetration and optimize re...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $105K *

Elevate customer engagement and streamline medical order processes while collaborating with Territory Managers to enhance market penetration and revenue recognition in a defined territory, ensuring op...

Buffalo, NYRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $150K *

Inspire customer loyalty by building relationships and educating clients on insurance options through needs-based analysis and proactive service. Develop leads while driving agency growth and market S...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$55K - $140K *

Transform client engagement by driving sales through proactive outreach and relationship building. Manage the sales cycle effectively, utilizing CRM tools to meet targets and deliver exceptional servi...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$107K - $192K *

Champion the results-driven sales landscape by harnessing your expertise to build strong client relationships and drive revenue, all while enjoying a vibrant culture focused on performance and rewards...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $150K *

Join a team that's dedicated to driving sales success through proactive prospecting and relationship-building. Leverage your skills in B2B sales to meet customer needs and achieve ambitious sales goal...

6 days ago

  •   Less than 5 years exp.  •   Staffing

$70K - $150K *

Drive success by engaging with clients to provide tailored facility solutions. Utilize your sales expertise to prospect, develop leads, and achieve targets in a dynamic B2B environment, while benefiti...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.