Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$70K - $120K *

Drive sales success by building relationships with dental professionals, promoting innovative products, and achieving targets. Leverage your expertise to deliver exceptional customer service and suppo...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $100K *

Advance customer relationships by managing accounts and delivering tailored solutions. Leverage extensive training and support to drive sales growth across diverse industries while ensuring exceptiona...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $100K *

Unlock potential by managing and expanding customer accounts, delivering tailored business solutions, and ensuring exceptional service through collaboration with our sales support team...

St. Albert, ABIn-Person

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $100K *

Accelerate progress at customer accounts by delivering tailored solutions and exceptional service. Collaborate with a dedicated sales support team to enhance client relationships across diverse indust...

Leduc, ABIn-Person

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $100K *

Develop and manage customer accounts, delivering tailored solutions and exceptional service across diverse industries while collaborating with a dedicated sales support team to drive growth and satisf...

Edmonton, ABIn-Person

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $100K *

Join us to manage and expand customer accounts, delivering tailored solutions and exceptional service across diverse industries while collaborating with our dedicated sales support team...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $107K *

Grow and manage customer accounts, delivering tailored solutions and exceptional service while collaborating with a dedicated sales support team to drive success across diverse industries...

Surrey, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $107K *

Drive customer success by managing and expanding accounts, delivering tailored solutions, and ensuring exceptional service through collaboration with our dedicated sales support team...

Burnaby, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $107K *

Engage with diverse clients to manage and expand accounts, delivering tailored solutions and exceptional service while collaborating with a dedicated sales support team to drive success across various...

Vancouver, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $107K *

Join a team that's dedicated to managing and growing customer accounts, providing tailored business solutions, and delivering exceptional service across diverse industries...

Richmond, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $130K *

Drive revenue growth and expand market share by managing and developing key accounts in the flow control sector. Build relationships with customers and vendors, leveraging solution selling and strateg...

Tinley Park, ILRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $130K *

Drive sales growth and market share in flow control across refining and industrial sectors, managing client relationships and strategic account planning to effectively meet customer needs and ensure o...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$131K - $237K *

Manage daily operations for a large-scale IT services program, ensuring effective communication and procurement processes while supporting multiple application teams in a dynamic environment...

2 days ago

  •   11 - 15 years exp.  •   Technical Services

$60K - $150K *

Unlock growth by selling nonstandard auto insurance, building client relationships, and expanding product offerings. Drive sales success while receiving comprehensive training and support in a recogni...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$60K - $150K *

Drive growth by selling nonstandard auto insurance and building lasting customer relationships. Leverage your sales expertise to expand offerings and achieve production goals while receiving comprehen...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$60K - $150K *

Join a dynamic team as you drive growth in nonstandard auto insurance sales. Build lasting relationships with clients, offer tailored solutions, and achieve your sales goals while enjoying comprehensi...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$60K - $150K *

Drive growth by selling nonstandard auto insurance while building lasting customer relationships. Leverage your sales skills to exceed production goals and expand your expertise in additional insuranc...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$60K - $150K *

Transform customer experiences by selling nonstandard auto insurance and related products. Build lasting relationships, drive growth, and achieve sales goals while receiving comprehensive training and...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$60K - $150K *

Join a team that's dedicated to driving growth through exceptional customer relationships. As an Insurance Agent, you'll sell nonstandard auto insurance and expand your expertise while being rewarded...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the charge in providing strategic business and technical direction for the Service Center, overseeing operations, managing teams, and ensuring customer satisfaction while driving profitability an...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform your career with a strategic sales role that drives growth by leveraging expertise in sales, industry trends, and client relations to enhance revenue through cross-functional collaboration a...

Mississauga, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$88K - $105K *

Empower your career as you manage high-value GMP-regulated accounts, ensuring compliance and quality standards while driving operational excellence. Be a key leader in a fast-paced environment, influe...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Transportation

$125K - $135K *

Engage key stakeholders in complex hospital accounts to drive business success. Collaborate across functions, utilize data insights, and deliver impactful presentations to healthcare professionals whi...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $135K *

Lead strategic initiatives within complex hospital accounts, fostering relationships with key stakeholders to drive business success. Collaborate cross-functionally to implement effective territory pl...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $135K *

Unlock potential by engaging key stakeholders in complex hospital accounts, executing strategic business plans, and fostering collaborative partnerships to drive sales success in a dynamic healthcare...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.