Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$80K - $95K *

Join a dynamic team as you drive revenue growth through virtual Finance & Insurance sales. Lead the full sales process, enhance customer experiences, and achieve performance targets in a fast-paced, r...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$92K - $195K *

Transform sales operations by analyzing performance, managing resource planning, and developing scalable processes. Collaborate with sales leaders to enhance visibility and drive effective decision-ma...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $175K *

Champion innovative cardiac solutions by driving sales and education efforts to healthcare professionals, ensuring optimal utilization of ZOLL products while achieving sales objectives and maintaining...

Indianapolis, INRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $165K *

Engage with us to drive growth as a Named Account Manager, focusing on nurturing existing client relationships and generating new business opportunities through consultative sales in technology soluti...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$101K - $152K *

Transform sales strategies by managing key accounts, driving revenue growth, and enhancing customer relationships. Collaborate with teams to execute operational goals and ensure exceptional service fo...

Dallas, TXRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$304K - $397K *

Transform strategic account growth by developing relationships and executing sales plans. Leverage AI insights to enhance client engagement and drive revenue through consultative selling and multi-yea...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $105K *

Transform customer relationships and drive sales growth across multiple states by managing key accounts in the Pharma, Biotech, and Environmental sectors. Focus on identifying opportunities, deliverin...

Detroit, MIRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$70K - $117K *

Manage the investigation and negotiation of complex commercial vehicle claims, utilizing advanced analytical skills and legal knowledge to ensure accurate resolutions while collaborating with various...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Empower your career by providing analytic support for performance improvement and labor productivity initiatives. Collaborate with leaders to develop standards, enhance data integrity, and optimize be...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$120K - $145K *

Elevate the future of Life Sciences by driving growth and innovation. Lead a high-performing sales team to secure enterprise partnerships, leveraging SaaS and AI solutions to transform customer experi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $165K *

Empower your career by driving revenue growth in the Federal Civilian sector. Engage with C-level executives to architect and close complex cybersecurity solutions, expanding our footprint across U.S...

Reston, VARemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $110K *

Lead the charge in transforming K-12 financial solutions by engaging C-level officials. Drive sales cycles, build relationships, and leverage insights to exceed quotas while collaborating with interna...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Champion growth by driving enterprise sales in cybersecurity. Collaborate with cross-functional teams to build strategies, manage complex sales cycles, and establish long-term partnerships with key st...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $140K *

Drive your career forward as you manage key accounts in the dental sector. Leverage your expertise to foster relationships, influence practices, and enhance patient financing solutions, all while coll...

San Ramon, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Accelerate growth by driving AI adoption in legal teams. You'll convert inbound leads and build outbound strategies to tap into a vast market, managing demos, trials, and closing deals while collabora...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Unlock potential by driving sales growth through strategic training and coaching in retail channels. Collaborate with teams to enhance performance and implement effective sales strategies, ensuring be...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $99K *

Lead and optimize the Life & Critical Illness Claims and Appeals teams, ensuring fair adjudication and high-quality service delivery. Drive process improvements and foster a culture of continuous deve...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $172K *

Join a team that's dedicated to enhancing clinical practices in healthcare. As a strategic advisor, you'll collaborate with internal teams and customers, driving education and best practices while ens...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $120K *

Drive global security initiatives by leveraging hands-on technical skills in incident response and threat analysis. Collaborate with like-minded professionals to protect organizations from advanced cy...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$63K - $135K *

Drive sales success by building relationships with healthcare professionals, promoting specialty care products, and executing strategic business plans to achieve territory objectives and enhance patie...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$96K - $207K *

Lead the charge in managing complex credit liquidations and rehabilitations. Collaborate with Portfolio Managers to optimize returns while ensuring compliance and risk management, fostering a positive...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$64K - $97K *

Unlock potential by coordinating resource allocation for multiple projects, ensuring efficient staffing and communication across teams while maintaining accurate forecasts and productivity metrics...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in driving enterprise sales by managing the full sales cycle, engaging with large organizations, and expanding relationships within the AI sector. Your expertise will be pivotal in est...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $140K *

Unlock potential by driving growth in a dynamic territory, managing relationships with Enterprise customers, and maximizing revenue through strategic sales initiatives and collaboration across teams...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform the claims process by leading a team of adjusters, ensuring quality and efficiency while managing complex cases. Drive performance through coaching, feedback, and strategic oversight to meet...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.