Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$74K - $85K *

Empower your career as a Clinical Review Team Lead, guiding a team of nurse reviewers in complex case evaluations, ensuring adherence to clinical guidelines, and enhancing workflow efficiency while ma...

Houston, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$136K - $253K *

Engage with small law firms to drive sales and expand the Westlaw product footprint. Utilize consultative selling techniques, manage CRM data, and deliver market insights. Your impact will contribute...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Media

$90K *

Unlock sales potential by driving growth in the Respiratory & Monitoring Solutions portfolio. Engage with clinical leaders in critical care settings, manage territory effectively, and foster strong re...

Birmingham, ALRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $138K *

Grow customer success by partnering with clients, driving measurable value, and optimizing engagement through strategic initiatives that enhance long-term loyalty and operational goals...

Pearland, TXRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join us to minimize access barriers for patients and providers, executing market access plans across multiple states. Collaborate with healthcare professionals to resolve reimbursement issues and enha...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$122K *

Join a team that's driving growth in the home care sector by securing corporate partnerships and expanding agency networks. This role requires strategic engagement with executive stakeholders to enhan...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $126K *

Empower the Grievance & Appeals department by ensuring compliance with legal standards, managing appeals processes, and collaborating with external entities. Lead a team to enhance operational efficie...

Arizona, USRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $126K *

Manage the grievance and appeals process, ensuring compliance with legal standards. Collaborate with state and federal entities while leading a team to address member and provider concerns effectively...

Oregon, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $205K *

Champion sales growth by developing strategies and managing key accounts in the industrial market. Build strong relationships with customers and distributors to deliver tailored solutions and drive su...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$54K - $116K *

Join a dynamic team to coordinate case management activities, enhancing member wellness through strategic evaluation and integration. Utilize your clinical expertise to drive outcomes and ensure compl...

La Puente, CARemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$83K - $163K *

Accelerate your career by managing a full sales cycle, from prospecting to closing deals. Engage with the entrepreneurial community and drive revenue growth while building lasting relationships in you...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Lead the charge in providing expert HR consulting to clients, leveraging your extensive experience to solve complex challenges and enhance client satisfaction while fostering strong relationships and...

California, USRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$89K - $164K *

Lead the charge in fraud operations by overseeing investigations, developing prevention strategies, and ensuring compliance. Collaborate across teams to enhance security measures and drive continuous...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Grow your career with a strategic sales role focused on expanding market presence and nurturing customer relationships. Drive business development and collaborate with technical teams to deliver tailo...

Austin, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $125K *

Join a team that's dedicated to enhancing client relationships and driving growth through innovative strategies and operational excellence in the Lifesciences sector. Collaborate across functions to d...

New Jersey, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $98K *

Lead the charge in high-volume talent acquisition, overseeing a dynamic team to enhance recruiting strategies, optimize processes, and ensure exceptional candidate experiences while achieving hiring g...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$170K *

Join our Retail Enterprise team to drive sales growth by building strong customer relationships and delivering tailored software solutions. Utilize consultative selling skills to meet business objecti...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $140K *

Lead the charge in driving sales for mid-sized public safety agencies, managing full-cycle deals from opportunity identification to closing. Collaborate with cross-functional teams to ensure successfu...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $200K *

Drive revenue growth and market expansion by leading a regional sales team focused on delivering advanced technology solutions to service providers. Foster talent development and build strategic custo...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$104K - $114K *

Join a dedicated team of licensed therapists providing compassionate mental health services. Deliver individual, couples, and family therapy while fostering a supportive, client-centered environment f...

Sherman, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Champion strategic channel partnerships by managing relationships, driving referral growth, and executing account strategies. Collaborate with sales teams to enhance partner engagement and optimize pe...

Oklahoma City, OKRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$132K - $207K *

Elevate your career by driving growth in the mortgage industry, partnering with top lenders to enhance FICO's analytics solutions. Lead strategic initiatives, foster client relationships, and deliver...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Transform control systems in the field as you analyze PLC code, troubleshoot equipment, and ensure regulatory compliance. Collaborate with internal teams and clients while traveling extensively across...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $100K *

Drive your career forward by managing key partnerships and delivering measurable results. This role blends strategic relationship management with consultative selling, ensuring partner success and gro...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Grow your career with a remote role assisting clients in navigating retirement solutions. Leverage your financial expertise to build relationships and provide guidance, all while enjoying a supportive...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.