Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$114K - $144K *

Contribute to sales success by analyzing performance trends, optimizing processes, and collaborating cross-functionally. Shape the future of sales operations through strategic insights, innovative tec...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$124K - $140K *

Empower growth by leading direct sales in a dynamic territory, driving customer engagement and delivering high-value packaging solutions through strategic account management and market insights...

Hartsville, SCRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $130K *

Shape the future of client partnerships by leading loyalty strategies and cross-functional teams to enhance retail programs, driving measurable impact and client satisfaction in a fast-paced environme...

Dallas, TXRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$97K - $138K *

Transform your career by building strategic relationships and driving cloud security solutions. Collaborate with teams to align customer goals and enhance their digital transformation journey while es...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$117K - $153K *

Accelerate progress at a leading firm by driving revenue growth through strategic partnerships and innovative sales strategies in the payments fraud sector, while managing complex client relationships...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's driving sales growth through consultative relationships with clients. Leverage your expertise in farm supplies to educate and support customers while managing a large territory and...

Dallas, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $120K *

Join a dynamic team as a senior sales professional, driving new business opportunities and crafting tailored solutions for clients. Leverage your expertise to build relationships, understand client ne...

Massachusetts, USRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Shape the future of compensation strategies by partnering with leadership to align pay practices with organizational goals, ensuring equity and competitiveness while driving performance through data-d...

Chicago, ILRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$87K - $151K *

Unlock potential by providing expert remote clinical applications support for advanced molecular imaging. Leverage your clinical knowledge and customer service skills to enhance productivity and deliv...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$132K - $170K *

Transform client relationships and drive growth by consulting with C-level executives to implement strategic solutions that enhance value and satisfaction across major accounts, ensuring retention and...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$84K - $127K *

Join a dedicated team focusing on enhancing client retirement plan engagement. Provide expert services and education, fostering relationships and improving participant outcomes in financial wellness a...

Missouri, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$84K - $127K *

Engage in meaningful client relationships to elevate retirement plan participation. Provide on-site education and tailored consultations, aiming to enhance investment knowledge and financial outcomes...

California, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$84K - $127K *

Drive your career forward by providing education and service in retirement planning while enhancing participant engagement and savings. Collaborate with diverse clients to deliver impactful financial...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Take ownership of developing sales talent and elevating clinical skills across teams. Build trust with healthcare professionals while delivering impactful training and mentoring for both new and exper...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$87K - $157K *

Lead the charge in managing third-party program relationships, ensuring performance standards and financial accountability while facilitating effective communication between Delegation partners and in...

Missouri, USRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Manage third-party program relationships, ensuring performance standards and financial accountability while facilitating effective communication between partners and internal teams...

Missouri, USRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $125K *

Engage with a dynamic team to oversee copy responsibilities, crafting compelling content across various mediums. Collaborate creatively to drive engagement for diverse audiences, including healthcare...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $115K *

Lead the design and deployment of Power BI solutions, collaborating with cross-functional teams to gather requirements, analyze data, and enhance operational efficiency in secure environments. Drive i...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$91K - $163K *

Shape patient outcomes as a Clinical Pharmacist, collaborating with care teams to optimize medication therapy, enhance patient safety, and reduce healthcare costs. Enjoy remote flexibility while tackl...

Phoenix, AZRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Champion customer relationships by guiding EPC firms through the sales process, from project inception to installation. Leverage your expertise in engineered equipment to drive growth and ensure long...

Houston, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$122K - $204K *

Elevate your career by leading sales enablement strategy, marketing activation, and revenue insights. Drive growth and retention efforts while enhancing seller training and collaboration across teams...

Franklin, TNRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Transform client relationships in the SUD/behavioral health sector, ensuring effective onboarding and ongoing engagement. Leverage your RCM expertise to enhance service delivery, client satisfaction...

Dallas, TXRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$154K - $242K *

Elevate your career by leading site monitoring activities across clinical studies, ensuring compliance, quality, and timely delivery while developing high-performing teams and driving innovative monit...

Massachusetts, USRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $110K *

Champion impactful partnerships by leveraging your expertise in AV and IT B2B solutions. Drive sales, advise clients, and collaborate with vendors to deliver optimal technology solutions in a remote-f...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$163K - $239K *

Join us to drive strategic growth and profitability for key corporate accounts. Collaborate with cross-functional teams to develop innovative solutions, establish pricing policies, and cultivate long...

Delaware, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.