Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$131K - $243K *

Shape the future of customer data management by leveraging your expertise to deliver strategic insights and solutions that drive business value for clients while collaborating with cross-functional te...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Lead business growth across NJ, PA, DE, MD & DC by developing new accounts, expanding existing relationships, and engaging key partners. Drive strategic initiatives and achieve sales goals in a dynami...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Execute comprehensive project controls to ensure timely, budget-compliant project completion. Collaborate with teams to analyze financial data, manage forecasts, and report on project progress across...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $160K *

Join a team that's redefining insurance sales by connecting customers with tailored coverage through innovative technology and a vast network of carriers, all in a dynamic remote environment that rewa...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $95K *

Shape the future of clinical research data integrity by leading a dedicated team. Drive operational excellence, ensure compliance, and foster cross-functional partnerships to enhance data quality and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Shape the future of automotive sales by leading a dynamic team, developing strategic initiatives, and engaging directly with clients to enhance their repair processes while achieving ambitious sales t...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $228K *

Drive growth by leading strategic initiatives within the US Air Force, championing innovative data solutions to modernize operations and enhance mission success across defense programs while collabora...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $119K *

Optimize operational efficiency by analyzing performance metrics, supporting training, and enhancing tool adoption within the Business Development Representative organization to drive productivity and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $153K *

Optimize strategic partnerships by managing consultant relationships, driving engagement, and aligning insights with business goals to enhance client retention and sales effectiveness while fostering...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $129K *

Empower clients by expertly assessing commercial damage claims, negotiating settlements, and delivering exceptional service in diverse environments. Join a dynamic team dedicated to providing top-notc...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K *

Explore a dynamic role driving growth in the U.S. Eye Care Professional channel. Leverage your B2B sales expertise to cultivate relationships, implement strategic plans, and exceed sales targets while...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Analyze complex claims and lead resolution efforts while mentoring staff. Engage with various stakeholders to ensure accurate evaluations and uphold compliance with industry standards. Drive improveme...

Livonia, MIRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$60K - $120K *

Accelerate customer success by driving upgrades and expanding product use. In this full-cycle sales role, you'll engage with existing clients, identify opportunities, and close deals to enhance their...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in optimizing claims operations while mentoring a dynamic team. Balance management and hands-on responsibilities to enhance efficiency and customer satisfaction in commercial transport...

Atlanta, GARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead strategic sales initiatives to drive growth in public safety software, building relationships with key decision-makers across government agencies and K-12 districts. Excel in a dynamic environmen...

Illinois, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Elevate customer support excellence by leading a dynamic team across multiple channels. Drive operations, coach specialists, and ensure a seamless customer experience while managing escalations and op...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $90K *

Join a team that's dedicated to driving sales through innovative product demonstrations and customer engagement. Leverage your expertise to build relationships, exceed targets, and contribute to marke...

South Carolina, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Join a team that's dedicated to enhancing client financial performance through accurate forecasting, variance analysis, and innovative automation. Collaborate with cross-functional teams to drive budg...

Chicago, ILRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Explore advanced revenue analysis and month-end controls to ensure accurate invoicing and financial reporting. Collaborate across functions to resolve discrepancies, mentor junior analysts, and drive...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $250K *

Drive transformative growth in healthcare by leading strategic sales initiatives within IDNs and Health Systems. Build executive relationships and navigate complex sales cycles to deliver consultative...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Shape the future of client partnerships by leading loyalty strategies and cross-functional teams to enhance retail programs, driving measurable impact and client satisfaction in a fast-paced environme...

Dallas, TXRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $97K *

Join a dynamic team to drive sales in the surgical field, engaging with healthcare professionals to promote innovative products. Leverage your expertise to achieve business goals while maintaining com...

Trumbull, CTRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$114K - $144K *

Contribute to sales success by analyzing performance trends, optimizing processes, and collaborating cross-functionally. Shape the future of sales operations through strategic insights, innovative tec...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Transform client relationships by managing a portfolio of enterprise accounts, driving revenue growth, retention, and delivering measurable outcomes through strategic account management and collaborat...

Raleigh, NCRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$104K - $114K *

Champion high-quality mental health services by providing individual, couples, and family therapy. Collaborate in a supportive environment to develop personalized treatment plans and utilize evidence...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.