Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$95K - $115K *

Empower growth by developing strategic customer relationships and driving market expansion. Utilize your sales expertise to propose tailored solutions and enhance product support, ensuring sustained s...

Dallas, TXRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $150K *

Lead the strategy and execution of marketing programs to enhance member experience throughout their journey, ensuring clear communication and engagement across all touchpoints while collaborating with...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$60K - $107K *

Engage in independent coding compliance audits, assessing provider practices and regulatory adherence. Utilize expertise to identify compliance risks, deliver education, and ensure accurate billing pr...

Eden Prairie, MNRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Shape the future of business automation by partnering with engineers to streamline processes and implement AI solutions. Leverage your expertise to identify pain points, develop business cases, and me...

Novi, MIRemote

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$70K - $110K *

Champion the resolution of complex Tier 3 auto claims, leveraging expertise in investigation, liability assessment, and negotiation to ensure effective outcomes while serving as the primary contact fo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Join a dynamic team to drive sales growth by managing existing accounts and prospecting new clients in the process analytics sector. Leverage technical expertise to meet customer needs and exceed sale...

New Hampshire, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Empower K12 institutions by driving sales of innovative CRM solutions. Collaborate with teams to generate leads, develop strategies, and exceed quotas while ensuring customer satisfaction and retentio...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$113K - $188K *

Transform healthcare consulting through effective project management, data analysis, and client engagement. Lead teams to optimize performance and drive impactful solutions in a collaborative environm...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$321K - $357K *

Drive strategic account growth by acquiring new logos and expanding existing relationships. Collaborate with stakeholders to deliver complex technology solutions, ensuring alignment with customer secu...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$138K - $225K *

Lead the charge in channel partner strategy and execution for SLED markets, driving revenue growth and engagement. Manage a team, align stakeholders, and create impactful programs to enhance market pr...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Drive exceptional sales growth by cultivating relationships and executing strategic sales initiatives that enhance the adoption and presence of innovative Skin platforms, delivering impactful results...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$108K - $145K *

Drive impactful pricing strategies and cost analysis for complex proposals, ensuring compliance and competitiveness. Collaborate with cross-functional teams to deliver actionable insights and recommen...

RemoteRemote

1 month ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$130K - $152K *

Elevate the synergy between Sales strategy and technology delivery, translating business needs into actionable engineering specifications. Drive system enhancements and ensure seamless collaboration a...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$84K - $88K *

Support and optimize enterprise contact center platforms, enhancing client interaction stability and performance through administration, configuration, and issue resolution, while collaborating closel...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Drive operational excellence and financial success in the HVAC sector by leading teams, ensuring safety compliance, and developing strategic growth plans. Collaborate with leadership to achieve compan...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Drive customer success by managing enterprise accounts, ensuring retention and growth through strategic partnerships and data-driven insights. Collaborate cross-functionally to enhance customer experi...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to ensuring database and application reliability. This role focuses on diagnosing outages, coordinating recovery efforts, and supporting enterprise IT operations to mainta...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$102K - $187K *

Lead the charge in strategic supplier management, driving growth and operational excellence through executive engagement, market development, and partner ecosystem initiatives while mentoring teams an...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Advance healthcare solutions by building executive relationships and driving enterprise sales. Lead the sales lifecycle, develop strategic accounts, and leverage modern tools to optimize revenue growt...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Drive your career with a pivotal role in Medical Informatics sales, focusing on building relationships, achieving revenue goals, and collaborating across teams to enhance customer experiences and expa...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Join a team that's dedicated to enhancing workshop loyalty and driving growth by building strong relationships, promoting Bosch's product portfolio, and delivering tailored training and support to ind...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Lead the charge in enhancing patient starts and scan volume through strategic partnerships and targeted marketing initiatives, ensuring territory growth and revenue commitments are met while cultivati...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$151K - $252K *

Pioneer innovative sales strategies for stability solutions in data centers. Drive growth by managing key customer relationships and executing commercial objectives across North America, ensuring high...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$190K - $210K *

Transform the contract management landscape for large-scale data center projects. Oversee RFx processes, negotiate contracts, and ensure compliance while collaborating with cross-functional teams to m...

RemoteRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $140K *

Accelerate your career by driving new business growth and managing enterprise client relationships. Leverage your expertise in managed sales solutions to exceed targets and optimize sales processes in...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.