Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

1,000+

Customer Service Representative Remote Jobs

Average Salary: $99,705

Customer Service Representative Jobs Near Me Remote Customer Service Representative Jobs

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Top companies hiring for remote jobs

Samsara Gartner Dentsply Sirona UnitedHealth Group Arrow Electronics Thermo Fisher Scientific ABB Ltd Amerisource Bergen Solenis SHI General Electric Company 3M Health Care Business Group RR Donnelley Dell Symetra Financial

Top Remote job titles

Account Executive jobs Enterprise Account Executive jobs Account Manager jobs Outside Sales Representative jobs Senior Account Executive jobs Inside Sales Representative jobs Territory Sales Manager jobs Business Development Manager jobs Insurance Sales Representative jobs Sales Representative jobs Territory Manager jobs Senior Account Manager jobs Sales Manager jobs Customer Success Manager jobs Strategic Account Manager jobs

Frequently Asked Questions (FAQ)

What does a Customer Service Representative do?
A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.
What skills are important for Customer Service Representative jobs?
Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.
What career paths can follow customer service experience?
Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.
Are Customer Service Representative jobs on Ladders vetted?
Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.
How can I find Customer Service Representative jobs paying $100,000 or more?
Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.