Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$82K - $150K *

Accelerate growth by driving new customer acquisition and expanding market share in the dental implant sector. Leverage a hunter mentality to convert competitive accounts and position value-oriented s...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Accelerate your career by driving growth in the dental implant market. Leverage your sales expertise to open new accounts, convert competitive users, and expand market share while delivering value-ori...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Elevate sales growth by aggressively prospecting and converting new dental implant accounts. Focus on expanding market share and positioning value-driven solutions while collaborating with internal te...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Transform your career by driving growth in the dental implant market. Leverage your sales expertise to open new accounts, convert competitive users, and expand market share while delivering value-orie...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$113K - $180K *

Lead the charge in fostering a positive associate relations environment by guiding regional leaders on labor trends, policy application, and compliance. Drive initiatives to mitigate risks and enhance...

Georgia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$55K - $116K *

Drive your career with a leadership role overseeing clinical service excellence. Manage a team to enhance user support, resolve issues, and improve operational performance in a dynamic healthcare envi...

Lincoln, NERemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $200K *

Grow your career with a dynamic role focused on driving new business in the healthcare provider space. Leverage your sales expertise to exceed quotas, engage decision-makers, and collaborate with inte...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$76K - $141K *

Lead the charge in defining markets and building relationships in South Florida. Drive strategic sales initiatives, enhance customer satisfaction, and leverage your expertise in the electronics indust...

Florida, USRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $110K *

Accelerate progress at the forefront of business development by targeting and acquiring clients, managing robust sales pipelines, and collaborating across teams to deliver tailored IT solutions that m...

Orlando, FLRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Staffing

$90K - $135K *

Transform strategic partnerships by driving credit initiatives, enhancing market intelligence, and collaborating with leadership to optimize credit performance across multiple regions, ensuring compli...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$82K - $123K *

Drive success by cultivating agency relationships and executing strategic sales plans. Collaborate with independent agencies to exceed production targets while leveraging data analytics for optimal te...

California, MDRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock your potential in a dynamic remote sales role, engaging with warm leads to provide tailored life insurance solutions. Benefit from comprehensive training and mentorship while enjoying flexible...

Greenville, NCRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a dynamic team to guide families in selecting life insurance coverage. Leverage warm leads and your interpersonal skills to build lasting relationships while enjoying flexible work-from-home oppo...

Bridgeport, CTRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Champion your career with a dynamic remote role, engaging clients to find tailored life insurance solutions. Enjoy comprehensive training and mentorship while working with warm leads in a supportive e...

Houston, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $145K *

Join a team that's dedicated to optimizing reporting processes for the Vendor Management Organization. Leverage your analytical skills to extract insights and drive data-driven decision-making for int...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$300K - $360K *

Join a team that's driving growth in the TOLA SLED market by owning the full enterprise sales cycle, building executive relationships, and collaborating cross-functionally to secure critical data solu...

Dallas, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $100K *

Join a team that's dedicated to building strong client relationships through face-to-face sales. Leverage your expertise in outside sales to drive growth and maximize your earning potential in a dynam...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$66K - $110K *

Lead and develop a high-performing unit, ensuring accountability and compliance while managing daily operations to meet service goals. Foster team cohesion and drive results through coaching, training...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...

Norcross, GARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring high-quality service and proacti...

Norcross, GARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Lead strategic sales initiatives to enhance Wireless, EMC, and Product Safety revenue. Cultivate new and existing customer relationships while driving technical discussions and solutions across divers...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $100K *

Unlock your potential in a remote sales role, engaging with warm leads to provide tailored life insurance solutions. Enjoy comprehensive training and mentorship while building a rewarding career with...

Austin, TXRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $180K *

Shape the future of customer engagement by leading strategic sales and support initiatives. Drive growth, enhance customer satisfaction, and foster partnerships while overseeing a high-performing team...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$80K - $100K *

Unlock potential by joining a dynamic remote sales team, engaging with warm leads to provide tailored life insurance solutions. Benefit from comprehensive training and mentorship while enjoying flexib...

Pearland, TXRemote

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Explore a rewarding entry-level remote sales role, engaging with warm leads to provide tailored life insurance solutions. Benefit from comprehensive training and mentorship while enjoying flexible sch...

Houston, TXRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.