Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$120K - $250K *

Unlock potential by mastering strategic sales approaches and cultivating relationships with customers. Drive revenue growth through tailored solutions, collaboration with internal teams, and active pa...

California, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $250K *

Pioneer strategic sales initiatives to exceed revenue goals by cultivating relationships with clients and leveraging SHI's comprehensive solutions. Collaborate with teams to identify opportunities and...

New Jersey, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $250K *

Unlock potential by mastering strategic sales approaches to exceed revenue goals. Cultivate relationships with customers, identify opportunities, and collaborate with teams to deliver tailored solutio...

Arizona, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Drive market expansion as a Thermal Residential Channel Manager, focusing on building relationships and developing strategies to increase market share and adoption of innovative solutions in the Mid-A...

Delaware, USRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Drive innovative outreach strategies as a Senior Business Development Representative, engaging leads and nurturing relationships to accelerate the sales pipeline. Collaborate with a dynamic team while...

Illinois, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $130K *

Join a team that's dedicated to enhancing patient care through meticulous prescription review and oversight. As a Tele-Pharmacist, you'll ensure safe medication practices while collaborating with heal...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Innovate in a remote Tele-Pharmacist role, ensuring safe medication practices and enhancing patient care through meticulous prescription reviews and expert oversight in a collaborative healthcare envi...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$90K - $200K *

Grow your career with a dynamic sales team focused on developing and managing client relationships while pursuing new business opportunities in the commercial insurance sector. Bring your competitive...

Miami, FLRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Champion strategic relationships with major enterprises, driving revenue growth through IT solutions. Manage the full sales cycle, collaborate with teams, and exceed targets in a dynamic, results-orie...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Grow your career with a dynamic sales role focused on driving growth in industrial manufacturing. Engage with customers, manage the sales process, and achieve targets while building lasting relationsh...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $114K *

Join a dynamic team as a Customer Service Technician, providing remote and on-site support for advanced power distribution systems. Leverage your electrical expertise to ensure reliability and custome...

New Albany, OHRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $151K *

Unlock potential by driving revenue growth through innovative cloud solutions. Collaborate with a dynamic sales team to manage the full sales cycle, build relationships, and mentor junior representati...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $122K *

Join us to provide expert pre-sales and post-sales support for digital products, focusing on network connectivity and software compatibility. Collaborate with dealers and enhance training programs to...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $88K *

Drive sales initiatives and enhance customer relationships while supporting independent channels. Collaborate with teams to meet KPIs, conduct market research, and create impactful sales materials in...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Empower growth by developing new prospects and nurturing client relationships to enhance market opportunities. Drive sales through strategic account management and ensure customer satisfaction with ta...

Atlanta, GARemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $142K *

Join a team that's driving innovation in life sciences sales. Lead a dynamic sales team to enhance customer success and business growth while developing strategic plans and fostering key relationships...

Massachusetts, USRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$262K - $394K *

Accelerate progress at Clio Phones by leading the growth of a cloud-native VoIP platform for law firms. Own P&L, build operational plans, and drive market strategy while managing cross-functional team...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$152K - $190K *

Accelerate growth by driving IoT solutions for mid-sized customers, managing complex sales cycles, and fostering relationships with key stakeholders to deliver impactful sensor data solutions...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $150K *

Accelerate progress at a dynamic SaaS company by driving revenue growth through strategic sales cycles. Leverage your expertise in complex enterprise solutions to build relationships and exceed target...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K *

Unlock growth by managing strategic global accounts and driving innovative packaging solutions. Collaborate with cross-functional teams to identify new business opportunities and lead complex negotiat...

Ohio, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$71K - $133K *

Elevate client experiences by managing high-net-worth insurance portfolios. Utilize your expertise to assess needs, design tailored coverage, and provide exceptional service, ensuring comprehensive pr...

Yuma, AZRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Grow your career with a dynamic sales role focused on oncology solutions, driving account growth and fostering relationships with healthcare professionals to enhance patient care through innovative tu...

Pennsylvania, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $119K *

Innovate and enhance valuation models to ensure accurate financial reporting. Support actuarial research and product development while driving process improvements and delivering insightful analyses t...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$87K - $157K *

Unlock potential by providing advanced technical expertise to design, implement, and support complex data solutions. Collaborate across teams to ensure data accuracy and resolve issues while leading i...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $140K *

Champion operational excellence by managing enterprise project portfolios, ensuring effective budget management, resource allocation, and adherence to project governance. Drive transformational initia...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.