Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$95K - $153K *

Launch and optimize a cloud financial management strategy, leading the FinOps Center of Excellence to enhance cost transparency and accountability while driving multi-cloud observability to support bu...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $120K *

Lead the charge in driving operational excellence and strategic enablement across global Inside Sales teams, enhancing commercial effectiveness and delivering exceptional client value through innovati...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Drive growth at a large strategic account by delivering AI & Data solutions. Engage closely with executives, align teams, and ensure client satisfaction while leading impactful programs in Retail, CPG...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Join a dynamic team to drive sales strategy for diagnostic imaging accounts, enhancing relationships with healthcare stakeholders, achieving revenue targets, and leveraging product expertise to grow m...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Business Services

$77K - $129K *

Join a team that's dedicated to maintaining and enhancing instrumentation and controls systems. Leverage your expertise to troubleshoot, repair, and upgrade equipment while ensuring safety and complia...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$121K - $152K *

Shape the future of employee benefits by delivering strategic account management and innovative solutions that drive client growth and retention while fostering impactful partnerships with national ac...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $100K *

Unlock new business opportunities by building lasting client relationships, driving revenue growth, and expanding accounts in a dynamic field sales environment. Thrive in a role focused on face-to-fac...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$83K - $132K *

Unlock customer success by leading onboarding and technical support for Media API clients. Collaborate across teams to ensure seamless integrations and foster long-term relationships, enhancing user e...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$97K - $180K *

Pioneer innovative business transformation by leading teams, optimizing processes, and driving accountability. Build a high-performance culture committed to quality and continuous improvement, fosteri...

Columbus, OHRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Manage territory development and drive sales growth by winning new clients and collaborating with partners. Leverage consultative selling to deliver cybersecurity solutions, ensuring customer success...

Atlanta, GARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$86K - $106K *

Drive advertiser growth by optimizing campaign performance and building strong client relationships. Collaborate with internal teams to enhance product offerings and ensure a seamless advertiser exper...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$98K - $102K *

Grow your career with a dynamic role that combines technical expertise and leadership in pest management. Drive compliance, training, and operational excellence across multiple branches while ensuring...

Logan, UTRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Join a dynamic team to drive enterprise sales within the Workday, SAP, or Coupa ecosystems. Leverage your relationships and expertise to navigate complex sales cycles, engage C-suite executives, and a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Take ownership of the full sales cycle for retail accounts, driving growth through strategic relationships and insights. Collaborate with cross-functional teams to expand market presence and enhance c...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $161K *

Partner with us to drive the growth of Agentic Business Processes, enhancing supply chain transformations for strategic accounts. Engage with C-suite executives to develop and execute solutions, ensur...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Shape the future of consumer engagement by leading strategy and performance across North America. Drive growth, optimize channels, and enhance customer experience in a dynamic fintech environment, inf...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $133K *

Drive customer success by building relationships, managing proposals, and supporting sales processes in a dynamic remote environment. Leverage technical knowledge to meet urgent customer needs and enh...

California, USRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive client success by managing relationships, enhancing satisfaction, and identifying growth opportunities. Collaborate with internal teams to deliver exceptional service and exceed client expectati...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in building strategic relationships with key customers, driving account growth through innovative solutions and collaboration. Leverage your expertise to enhance customer satisfaction...

Greenfield, INRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $107K *

Engage in clinical operations and medical management, assessing and coordinating care for members. Provide health education and support in a high-volume, customer-focused environment, ensuring quality...

El Paso, TXRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$86K - $173K *

Unlock potential by driving growth in a dynamic sales environment, engaging with diverse stakeholders to close new business and expand existing accounts in the healthcare sector. Embrace a remote role...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Join a team that's driving revenue growth and building client relationships in the Southeast. As a key brand ambassador, you'll promote exclusive products and deliver exceptional customer experiences...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Accelerate sales performance by owning the technical sales roadmap, aligning technology solutions with business needs, and collaborating across teams to enhance customer engagement and drive innovatio...

Georgia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$101K - $140K *

Join a dynamic sales team to drive client growth and retention with large enterprise accounts. Build relationships with C-Level executives, identify opportunities, and ensure clients maximize value fr...

Wisconsin, USRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$300K - $350K *

Engage in a dynamic sales role, driving the full cycle from pipeline generation to closing six-figure deals in mid-market and enterprise cybersecurity. Contribute to go-to-market strategies and build...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.