Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $95K *

Unlock potential by driving new business growth in mid-market sectors. Own the full sales cycle, from prospecting to closing, while building relationships and shaping strategies for success in a dynam...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $97K *

Elevate your career as a Senior Client Solutions Executive, driving sales and building relationships in a defined territory. Leverage your expertise to achieve targets and enhance customer engagement...

California, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$280K *

Lead the charge in driving enterprise sales across the TOLA region, building strong relationships and collaborating with cross-functional teams to deliver exceptional customer experiences and achieve...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$119K - $186K *

Lead the development of a risk-based compliance framework for U.S. pharmaceutical commercialization, advising senior leaders and ensuring adherence to compliance standards while fostering ethical deci...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Champion customer success by driving impactful relationships, ensuring clients maximize platform value through effective training and insights. Collaborate cross-functionally to enhance account growth...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Elevate your career by driving growth in Higher Education and Healthcare sectors. Manage relationships, oversee sales processes, and ensure successful installations of innovative solutions while achie...

Atlanta, GARemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$152K - $190K *

Join a team that's unlocking the potential of IoT for mid-sized businesses. Drive impactful sales, manage complex negotiations, and engage with diverse stakeholders to deliver innovative sensor soluti...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $135K *

Unlock your potential by driving sales success in specialty biopharmaceuticals. Collaborate with healthcare professionals to enhance patient outcomes and execute strategic business plans within primar...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $250K *

Pioneer strategic sales initiatives within IDNs and Health Systems, focusing on relationship-building and consultative solutions. Drive growth through executive engagement and market intelligence whil...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Join a team that's redefining global supply chain strategies. Lead initiatives in inventory management, customer relations, and cross-functional collaboration to drive productivity and ensure seamless...

Texas, USRemote

Yesterday

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$109K - $164K *

Drive advanced digital forensics and incident response initiatives while mentoring a skilled engineering team. Leverage deep technical knowledge to enhance operational capabilities and ensure exceptio...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $143K *

Drive strategic initiatives and manage complex accounts in the Healthcare sector. Leverage advanced solution-selling skills to influence decision-makers and deliver tailored, value-driven solutions th...

Texas, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$68K - $118K *

Empower your career by providing L2/L3 support for Surgery and Endoscopy applications. Collaborate with clinical teams to troubleshoot and resolve issues, ensuring seamless operations in a fast-paced...

Frisco, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Transform enterprise service delivery by leading cross-center operations, enhancing efficiency, and ensuring high-quality IT services across multiple locations. Drive initiatives that improve performa...

United StatesRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $120K *

Elevate your career by managing regional service operations, ensuring exceptional customer relations, and leading a high-performance team. Drive strategic initiatives, optimize service delivery, and f...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K *

Engage with healthcare professionals to drive product adoption and sales growth. Collaborate with surgical teams, manage territory business plans, and build lasting relationships to enhance patient ou...

Indianapolis, INRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $105K *

Lead a dynamic team of Field Engineers to optimize post-sales technical services, ensuring seamless installations and exceptional support for mission-critical audio recording solutions in public safet...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Engage with customers as a trusted advisor, driving value and growth through strategic account management. Proactively identify needs, enhance product adoption, and ensure exceptional support to maxim...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $180K *

Partner with us to lead field sales across diverse channels, driving strategy and performance. Collaborate with executives to optimize business outcomes while developing and mentoring high-performing...

United StatesRemote

4 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$100K - $140K *

Transform data into actionable insights by collaborating with leadership to analyze, visualize, and communicate findings. Leverage expertise in business intelligence tools to enhance decision-making f...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$136K - $156K *

Transform customer success and drive business growth by overseeing strategic account development, enhancing operational performance, and fostering collaboration across teams to deliver measurable outc...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Transportation

$86K - $138K *

Champion financial analysis and reporting by conducting in-depth research, preparing forecasts, and collaborating across departments to enhance decision-making and drive business success...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$115K *

Transform your career by driving net-new logo sales in the mid-market space. Leverage your HRMS/Payroll expertise to exceed quotas and build lasting client relationships while benefiting from exceptio...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$125K - $300K *

Join a team that's driving sales growth in annuity products. Leverage technology and data to maximize revenue, build strategic plans, and collaborate with sales teams to achieve defined goals in a dyn...

Dallas, TXRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $154K *

Join a team that's driving successful outcomes through expert contract administration. Manage complex contractual relationships, ensure compliance, and support negotiations for a major program while a...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.