Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $145K *

Shape the future of clinical research by conducting in-depth data reviews for oncology trials, ensuring data integrity and readiness for critical milestones while collaborating with cross-functional t...

Alabama, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$72K - $98K *

Deliver exceptional support by coordinating documentation and resolving member inquiries. Collaborate across teams to ensure compliance and accuracy while enhancing Retail Banking operations and membe...

San Jose, CARemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K *

Join a team that's driving growth by managing key Integrator accounts, developing sales strategies, and fostering relationships to exceed corporate goals in the material handling industry...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Drive customer success by building strong relationships with enterprise accounts, ensuring strategic guidance, adoption, and retention. Collaborate cross-functionally to enhance customer experiences a...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $235K *

Transform public safety operations by driving growth through strategic sales and relationship-building with fire departments and agencies. Own the sales cycle, deliver impactful demos, and collaborate...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$98K - $157K *

Drive service sales by engaging customer accounts across diverse industries, promoting value-added solutions, and building long-term relationships. Collaborate with teams to develop proposals and mana...

Arizona, USRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Transform customer relationships into sales growth by driving new business development and leveraging insights to enhance competitive positioning. Collaborate cross-functionally to achieve sales targe...

Maryland, USRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$69K - $139K *

Engage in a pivotal role driving new business and expanding strategic relationships within the data centre sector. Collaborate with teams to ensure successful delivery and build a robust pipeline for...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Transform healthcare by driving the adoption of an AI-powered prognostic assay. Collaborate with oncologists and healthcare systems to enhance patient care through education and strategic engagement...

Minnesota, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$142K - $180K *

Lead the delivery of innovative healthcare solutions, managing teams and projects from design to deployment. Ensure adherence to stakeholder goals while fostering collaboration and optimizing performa...

Cary, NCRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$63K - $98K *

Join a team that's driving growth in the life sciences sector. As a Field Sales Representative, you'll build relationships, penetrate targeted accounts, and identify new business opportunities across...

British Columbia, CARemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $125K *

Drive new business in healthcare technology by engaging with hospitals and ambulatory organizations. Leverage AI-enabled solutions and clinical documentation services to meet client needs and achieve...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $162K *

Join a team that's dedicated to developing strategic partnerships that align customer goals with organizational success. Collaborate across functions to drive innovative solutions and ensure long-term...

Lincoln, NERemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$112K - $189K *

Lead the charge in delivering exceptional pharmaceutical care by interpreting prescriptions, consulting with patients, and ensuring quality assurance. Collaborate with healthcare professionals to opti...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$67K - $104K *

Unlock your potential by analyzing and implementing advanced fraud mitigation strategies. Collaborate with teams to enhance risk management and deliver effective solutions that protect financial insti...

Florida, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$146K - $182K *

Design and deliver impactful training programs to enhance sales capabilities, ensuring alignment with corporate objectives. Collaborate with cross-functional teams to drive effective onboarding and co...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Drive new business growth by owning the full sales lifecycle, engaging senior leaders, and closing complex SaaS deals in the ERP space. Build relationships, uncover opportunities, and translate comple...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $140K *

Unlock your potential as you drive commercial sales growth in a dynamic territory. Engage with new and existing clients, manage accounts, and provide exceptional support while achieving targeted goals...

Phoenix, AZRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$103K - $146K *

Join a team that's dedicated to delivering exceptional patient care through precise prescription management and clinical consultations, ensuring compliance with regulations while enhancing operational...

Arizona, USRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Join a dynamic team to drive innovative cancer screening solutions, engaging healthcare providers and enhancing patient outcomes. Leverage your sales expertise to promote groundbreaking technologies a...

Illinois, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$147K - $273K *

Join us to drive customer retention and revenue growth by leading complex renewals and upsell opportunities. Collaborate cross-functionally to build trusted relationships and leverage data insights fo...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Media

$100K - $115K *

Join a dynamic team to perform start-up, maintenance, and repair of critical power equipment. Leverage your expertise in AC/DC power electronics while providing exceptional customer service and managi...

CanadaRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Engage with key strategic customers to foster relationships and drive growth. Collaborate across teams to deliver tailored solutions, ensuring customer satisfaction and long-term partnerships while ac...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$84K - $105K *

Engage with a dynamic Inside Sales Team, driving strategies to enhance customer acquisition and retention. Lead initiatives that maximize sales revenue and market share while fostering collaboration w...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$102K - $147K *

Lead the charge in expanding market presence by cultivating relationships with C-level executives, driving new business opportunities, and managing the full sales cycle for Large Enterprise clients, e...

Texas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.