Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$68K - $93K *

Join a dynamic team to enhance enterprise security solutions, investigate incidents, and ensure robust protection against threats. Collaborate across teams to deliver effective security services and m...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $140K *

Elevate sales performance by engaging healthcare professionals and driving product awareness. Collaborate with peers and management to develop strategic plans that meet and exceed sales goals in a dyn...

New York, NYRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$84K - $124K *

Join us to lead the acquisition and management of right of way agreements for fiber optic projects across North America, collaborating with stakeholders to ensure compliance and successful negotiation...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Develop and implement quality management processes, driving continuous improvement and operational excellence. Collaborate with teams to enhance training, project management, and system enhancements...

Georgia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$170K - $220K *

Accelerate your career by driving sales growth through strategic partnerships and innovative solutions in the cloud computing space. Collaborate with teams to achieve targets and enhance customer sati...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $226K *

Lead the charge in optimizing healthcare processes by bridging strategy and execution. Collaborate with teams to enhance coding workflows, drive change management, and ensure alignment with strategic...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$250K *

Unlock potential by driving net-new customer acquisition within Enterprise accounts, leading complex sales pursuits, and delivering significant annual recurring revenue through strategic engagement an...

Chicago, ILRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Media

$80K - $118K *

Lead the charge in building strategic partnerships with key accounts, driving growth through innovative solutions and exceptional customer engagement. Utilize your expertise in sales and analytics to...

Arizona, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $140K *

Unlock your potential by leading enterprise sales for our innovative technology, driving strategic partnerships with large corporate insurance agencies and institutions. Own the sales cycle, navigate...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Lead cross-functional logistics projects focused on process improvement and strategic initiatives. Drive operational analysis, capacity planning, and project management to enhance efficiency across mu...

Georgia, USRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $300K *

Join a dynamic team where you can build a rewarding career in insurance sales. Engage with clients, provide tailored solutions, and benefit from comprehensive training and mentorship, all while enjoyi...

Rutland, VTRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Shape the future of insurance sales by connecting families with tailored coverage. Engage in meaningful conversations, receive comprehensive training, and explore leadership opportunities while earnin...

Saginaw, MIRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Deliver exceptional service by guiding clients through insurance options, leveraging a vast network of carriers. Enjoy comprehensive training and mentorship while pursuing a rewarding career with unca...

Alpharetta, GARemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Unlock potential by engaging with clients to provide tailored insurance solutions. Collaborate with a diverse range of carriers while receiving comprehensive training and mentorship to advance your ca...

Norman, OKRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $145K *

Unlock potential by leading SAP manufacturing operations, enhancing project systems, and driving continuous improvement. Collaborate across teams to optimize planning, cost visibility, and execution e...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$102K - $184K *

Optimize patient care by collaborating with healthcare teams to enhance medication utilization and quality outcomes. Drive strategic initiatives in value-based care while mentoring future pharmacists...

Houston, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $97K *

Join a dynamic team to enhance client interactions and drive sales support. Leverage your logistics expertise to identify growth opportunities and streamline operations, ensuring exceptional service a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Lead the charge in driving revenue growth by cultivating federal civilian sales opportunities. Collaborate cross-functionally to execute strategic initiatives and establish key relationships, ensuring...

United StatesRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$61K - $115K *

Innovate your career by managing client relationships and enhancing claims processes. Collaborate with diverse teams to ensure compliance and operational excellence while driving improvements in a dyn...

Eatontown, NJRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K *

Shape the future of healthcare by driving sales and partnerships in a dynamic territory. Collaborate with surgical teams to enhance patient outcomes through innovative biomaterials while achieving rev...

San Diego, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $98K *

Join a team that's dedicated to exceptional client service and professional growth. As a Senior Account Manager, you'll lead renewal processes, mentor junior staff, and build strong client relationshi...

Norwell, MARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $180K *

Transform enterprise sales in the public sector by driving automation solutions, building strategic relationships, and generating new business opportunities while collaborating with partners and stake...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Drive district sales growth by leading and coaching a team of Sales Representatives. Focus on customer retention, account penetration, and executing commercial priorities while translating regional st...

Detroit, MIRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$91K - $163K *

Contribute to proactive labor relations strategies by assessing needs, interpreting trends, and implementing solutions across various business lines, while serving as a resource for leaders on best pr...

Chesapeake, VARemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$87K - $110K *

Empower customers through a shared portfolio approach, delivering seamless support and proactive engagement. Collaborate with teams to drive product adoption, ensure retention, and translate technical...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.