Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$113K - $164K *

Lead the charge in enhancing client success by strategically advising high-impact clients, fostering executive relationships, and driving solution adoption while mitigating risks and ensuring measurab...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$75K - $120K *

Champion client relationships and drive sales growth by leveraging your expertise in HVAC services. Collaborate with teams to enhance account strategies and deliver tailored solutions that meet client...

Modesto, CARemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$220K - $240K *

Transform customer operations by leading a team to enhance renewal processes, optimize workflows, and implement AI-driven solutions. Collaborate cross-functionally to build infrastructure that capture...

Tennessee, USRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$110K - $130K *

Lead the charge in driving technology sales by developing strategic territory plans, engaging executive decision-makers, and leveraging industry relationships to deliver innovative solutions and accel...

Tempe, AZRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $139K *

Join a team that's dedicated to enhancing employee relations across diverse environments. As a trusted advisor, you'll manage complex issues, conduct investigations, and provide strategic recommendati...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $110K *

Unlock your potential by driving sales growth in dewatering solutions. Collaborate with cross-functional teams to address customer needs, build relationships, and deliver impactful presentations that...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Drive sales growth by identifying new business opportunities and qualifying leads. Collaborate with a dynamic team to promote innovative solutions across diverse industries, ensuring a strong pipeline...

North Carolina, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $170K *

Inspire revenue growth by developing strategic relationships and driving business opportunities within the utility sector, while collaborating across teams to deliver innovative technology solutions a...

Chicago, ILRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Join a team that's focused on driving revenue growth through strategic partnerships. You'll build lasting relationships, identify upsell opportunities, and collaborate with internal teams to deliver t...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$175K - $210K *

Transform business growth by leading strategic sales initiatives, enhancing market presence, and developing tailored solutions for corporate clients. Collaborate with cross-functional teams to drive r...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$147K - $265K *

Elevate member advocacy by leading a team to enhance complaint management, ensuring compliance and operational excellence while driving strategic objectives and member satisfaction in a dynamic financ...

San Antonio, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$136K - $233K *

Transform commercial banking by managing diverse client portfolios and driving new business opportunities. Leverage your expertise to enhance customer satisfaction, reduce risk, and ensure compliance...

Minneapolis, MNRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$111K - $185K *

Drive market development and sales of pharmacy automation solutions, engaging with hospital pharmacy leaders to identify needs, demonstrate products, and advance sales opportunities throughout the cus...

Florida, USRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$111K - $185K *

Lead a high-performing team to drive client implementation success, optimize project management, and foster strategic partnerships. Cultivate a culture of inclusion and accountability while ensuring o...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$134K - $180K *

Lead the charge in developing innovative solutions that align technology with client needs. Collaborate with teams to drive consensus on multi-product strategies, enhancing business performance and cu...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$166K - $201K *

Unlock potential by managing strategic relationships with key accounts, driving sales growth, and executing complex contract negotiations. Collaborate with cross-functional teams to deliver tailored s...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$385K - $400K *

Transform regional sales performance by leading a high-impact team, driving strategic growth, and utilizing best practices to meet ambitious quotas within a dynamic environment. Foster relationships a...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$166K - $200K *

Engage with strategic accounts to drive sales growth and build influential relationships. Leverage deep industry knowledge to create tailored solutions, manage complex negotiations, and achieve perfor...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Analyze and develop data-driven strategies to mitigate fraud risks in account creation and payments. Collaborate with cross-functional teams to enhance fraud detection and open banking solutions, ensu...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $300K *

Transform lives by guiding families to the right life insurance solutions. Leverage a supportive environment with structured training and mentorship to excel in a fully remote role, connecting with cl...

Santa Ana, CARemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Unlock potential by guiding families to the right life insurance plans through engaging conversations. Leverage a supportive environment with structured training and mentorship to excel in a rewarding...

Wilmington, DERemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $300K *

Unlock potential by joining a dynamic team that empowers you to guide families in selecting the right life insurance plans. Enjoy a supportive environment with structured training and mentorship, all...

Long Beach, CARemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Innovate solutions as a Remote Application Systems Analyst, enhancing business applications and processes. Collaborate with teams to troubleshoot issues, improve system performance, and ensure data in...

Miami, FLRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of sales in the SLED sector by driving revenue and building strategies. Collaborate with cross-functional teams and engage with C-Level executives to enhance Ramp's market presence an...

San Francisco, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the provider compensation accounting function for a multi-state physician network, overseeing a team to ensure accurate calculations and governance of complex compensation arrangements for over 2...

Boca Raton, FLRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.