Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$117K - $150K *

Champion your actuarial expertise to drive financial reporting and reserve setting for annuities. Collaborate on high-impact projects, adapt to evolving needs, and enhance reporting models in a dynami...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$167K - $195K *

Join a team that's redefining sales excellence by driving revenue growth and market expansion for innovative SynBio products. Lead a dynamic team, develop strategies, and enhance customer experiences...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$170K - $195K *

Elevate revenue growth by building strong relationships with law firms and corporations. Drive new business development through consultative sales, leveraging industry insights and collaboration with...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$102K - $147K *

Accelerate progress at our organization by driving client growth and retention. Build trust with C-Level executives, manage complex sales processes, and ensure clients maximize value from our services...

Florida, USRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Transform project outcomes by developing innovative geotechnical solutions, coordinating with design teams, and driving sales strategies to achieve regional revenue goals while ensuring project feasib...

California, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$288K - $500K+*

Drive new business growth and foster strategic partnerships within Federal Healthcare Agencies, leveraging expertise in Veeam solutions and deep understanding of market dynamics to enhance client rela...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K *

Lead the charge in managing key hospital accounts, driving growth and partnerships across a high-value territory. Engage with clinical and executive stakeholders to enhance patient care through strate...

California, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $170K *

Join a dynamic team to drive sales growth by converting inbound leads into closed deals. Manage the full sales cycle, deliver tailored demos, and collaborate with cross-functional teams to enhance cus...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $97K *

Partner with us to drive sales growth by fostering relationships and managing key accounts. Innovate with products while collaborating cross-functionally to meet customer needs and enhance business in...

Iowa, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$160K - $192K *

Accelerate revenue growth by driving security services sales, managing the full sales lifecycle, and building strategic relationships with clients and partners to enhance market presence and deliver i...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$111K - $144K *

Drive customer success by resolving complex technical issues as a Principal Engineer. Collaborate with teams to enhance support services, ensuring seamless operations and proactive engagement for Powe...

Denver, CORemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$96K - $151K *

Champion customer relationships by understanding needs and delivering tailored solutions in the Animal Health sector. Collaborate with teams to drive sales growth and enhance client satisfaction acros...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$91K - $110K *

The Account Executive in San Diego is responsible for managing the full sales cycle, including prospecting, building relationships, and closing deals. This role requires a proactive approach to expand...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K *

Lead financial operations by overseeing general ledger activities, ensuring accuracy in reporting, and enhancing accounting processes. Collaborate with teams to streamline workflows and support inform...

Mesa, AZRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$84K - $187K *

Join a team that's dedicated to enhancing client relationships and driving satisfaction. In this role, you'll manage complex portfolios, provide strategic guidance, and ensure compliance, all while fo...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $100K *

Join a team that's dedicated to delivering exceptional field service support for Bioprocess products. In this role, you'll ensure customer satisfaction through installations, repairs, and maintenance...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$60K - $120K *

Take ownership of customer relationships to drive upgrades and maximize value. Engage with existing clients, manage the full sales cycle, and build trust to enhance their experience with our platform...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $113K *

Serve as a pivotal liaison to optimize professional billing operations, driving performance and enhancing relationships across departments and stakeholders in the revenue cycle for improved efficiency...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Unlock potential by driving transformational sales initiatives and cultivating strategic partnerships. Engage with C-suite stakeholders to shape enterprise revenue and influence market direction throu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$71K - $141K *

Shape the future of regulatory compliance by analyzing complex inquiries, ensuring adherence to state and federal guidelines, and collaborating with internal teams to mitigate risks and enhance busine...

Baltimore, MDRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Unlock potential by joining a dynamic team focused on driving growth in the Broker Distribution channel. Collaborate with industry leaders to build relationships, execute strategies, and achieve sales...

Arizona, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Unlock potential by driving renewals and expansion within top-tier enterprise accounts. This senior role demands strategic navigation of complex organizations, fostering executive relationships, and l...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $200K *

Advance business growth by identifying and securing Enterprise-level partnerships. Manage the full sales cycle, collaborate with executives, and ensure successful account launches while driving revenu...

Texas, USRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $200K *

Transform enterprise partnerships by identifying opportunities, building relationships, and driving sales growth. Collaborate with executives to craft tailored solutions, ensuring successful launches...

Massachusetts, USRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $200K *

Transform the future of business development by driving Enterprise-level partnerships, managing the full sales cycle, and collaborating with industry leaders to secure significant revenue growth and l...

Georgia, USRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.