Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$72K - $93K *

Collaborate with a dynamic team to deliver exceptional on-site technical support, leveraging your expertise to diagnose and resolve customer issues while enhancing their experience with our services...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's dedicated to leading and developing a diverse group of appliance repair technicians. Drive performance, enhance customer satisfaction, and ensure operational excellence across multi...

Dallas, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$74K - $93K *

Partner with us to enhance customer satisfaction by managing warranty service requests virtually. Utilize TechSee and MS Dynamics 365 to analyze issues, coordinate resolutions, and build lasting relat...

Westborough, MARemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$81K - $121K *

Transform retail partnerships by coaching top sellers, driving sales growth, and executing strategic plans to enhance agricultural product adoption and profitability in a dynamic, remote environment...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$200K - $250K *

Drive transformative enterprise sales by pioneering BGO's AI-first strategy. As the first seller, you'll build a robust pipeline, shape the sales playbook, and establish BGO as a leader in innovative...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Help us redefine automation by deploying and maintaining advanced robotic systems. Collaborate across disciplines to ensure optimal performance and customer satisfaction while traveling extensively to...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$60K - $120K *

Drive client engagement by managing a high-volume sales pipeline, delivering impactful presentations, and fostering strong relationships. Utilize technology to enhance workflows and support small busi...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Legal & Accounting

$92K - $150K *

Join a team that's redefining HR solutions sales, engaging with government clients and driving strategic market relationships to enhance customer satisfaction and growth in a dynamic, remote environme...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Join a dynamic team to drive sales growth in commercial roof restoration systems. Build relationships with distributors and contractors, promote innovative products, and manage a territory to achieve...

San Francisco, CARemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Accelerate progress at expanding market presence for commercial roof restoration systems. Build strong relationships with distributors and contractors to drive sales and promote cost-effective solutio...

San Jose, CARemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Develop and grow sales in Northern California by building relationships with distributors and contractors, promoting roof restoration systems, and driving market presence through strategic territory m...

Sacramento, CARemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $125K *

Engage with dental professionals to foster relationships, drive sales, and expand market presence. Utilize strong negotiation skills to meet targets, provide exceptional customer service, and stay inf...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$81K - $105K *

Unlock potential by launching your career in SaaS sales. Drive lead generation, engage with enterprise accounts, and develop essential sales skills while collaborating with top executives in a high-pe...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate customer success by leading a dynamic team of Account Managers, ensuring retention and growth across diverse segments. Collaborate with cross-functional teams to enhance customer value and dri...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Accelerate progress at our dynamic team by driving sales and managing accounts. Collaborate with executives to enhance productivity through innovative workforce solutions while consistently exceeding...

Connecticut, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$76K - $142K *

Optimize sales growth by managing a territory of Independent Agencies, fostering relationships, and executing strategic plans to enhance market share and profitability for Mercury products...

Phoenix, AZRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Lead the charge in resolving complex technical issues, enhancing support processes, and collaborating with engineering teams to improve product functionality and customer satisfaction in a dynamic B2B...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $150K *

Join a team that's driving growth in oral surgery practices through proactive sales, relationship building, and strategic outreach. Leverage your expertise to achieve targets and provide exceptional s...

California, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$89K - $120K *

Transform your sales career by driving revenue growth through strategic partnerships. Manage the full sales cycle, collaborate with teams, and leverage your expertise in cloud computing to attract and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $100K *

Elevate your sales career by building lasting client relationships and driving revenue growth. This role focuses on strategic account management, fostering connections, and leveraging a dedicated mark...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$70K - $120K *

Drive sales success by building relationships with dental professionals, promoting innovative products, and achieving targets. Leverage your expertise to deliver exceptional customer service and suppo...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $130K *

Drive revenue growth and expand market share by managing and developing key accounts in the flow control sector. Build relationships with customers and vendors, leveraging solution selling and strateg...

Tinley Park, ILRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Grow sales by building strong relationships with customers, utilizing digital tools and product knowledge to deliver tailored solutions. Collaborate with teams to enhance market strategies and ensure...

Loveland, CORemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Shape the future of insurance sales by leveraging high-intent leads and a proven system. Enjoy the flexibility of remote work while helping families secure financial protection and achieving your inco...

Mckinney, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Champion exceptional customer service by managing a dedicated service team. Drive operational excellence, ensuring compliance and client satisfaction while overseeing performance and financial managem...

Sacramento, CARemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.