Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$90K - $220K *

Drive growth in the SLED market by leveraging your technology sales expertise. Build relationships, develop strategies, and close complex IT solutions while collaborating with top manufacturers to ach...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by driving recruitment strategies that attract top talent, enhance organizational growth, and foster a diverse workplace culture through innovative sourcing and engagement techniques...

Tennessee, USRemote

4 days ago

  •   Less than 5 years exp.  •   Transportation

$70K - $100K *

Drive excellence in HR service delivery by leading a dynamic team, enhancing associate experience, and implementing innovative solutions to streamline processes and improve service quality across the...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Drive operational excellence as a trusted advisor, managing high-impact client accounts to translate complex data into strategic insights, guiding executive decision-making, and fostering client relat...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Drive workforce management excellence by leading forecasting, scheduling, and performance optimization in a dynamic, multichannel support environment. Collaborate with cross-functional teams to enhanc...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$50K - $150K *

Accelerate your career by driving business growth through innovative sales solutions. You’ll lead the full sales cycle, build impactful relationships, and influence decisions that empower businesses a...

San Antonio, TXRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$134K - $211K *

Lead strategic client relationships by leveraging analytics solutions to drive growth and innovation. Collaborate across teams to deliver tailored solutions, negotiate complex deals, and advocate for...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $90K *

Join a dynamic team to drive B2B sales growth through innovative data solutions. This role empowers you to engage prospects, craft compelling conversations, and lead the sales journey with a focus on...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $210K *

Pioneer innovative sales strategies and lead a high-performing team to maximize revenue across the Southeast USA. Collaborate with leadership to analyze market trends and drive growth while exceeding...

Tampa, FLRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Partner with us to drive commercial CRM solutions for pharma, leading requirements gathering and process design. Collaborate with stakeholders to ensure effective system implementation and user adopti...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$142K - $174K *

Partner with us to drive regional sales strategies, enhance key account relationships, and lead training initiatives. Collaborate with branch teams to optimize performance and execute marketing plans...

RemoteRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$82K - $97K *

Join a team that's dedicated to transforming data into actionable insights, enhancing decision-making across business functions. Leverage your analytical skills to drive process improvements and suppo...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Staffing

$150K - $200K *

Transform commercial operations by owning pricing strategies and optimizing revenue streams. Collaborate with cross-functional teams to align business objectives and enhance customer relationships in...

Ottawa, ONRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Contribute to the success of franchise operators by driving sales and building relationships. Leverage your expertise to enhance performance and profitability for leading QSR brands, guiding them from...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$199K - $243K *

Transform the oncology landscape by driving commercial success in your territory. Build strong relationships with healthcare providers while executing brand strategies and ensuring compliance. Collabo...

Atlanta, GARemote

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $96K *

Empower growth by driving sales and fostering relationships in warehouse automation. Collaborate with teams to deliver tailored solutions, manage the sales cycle, and achieve targets while enhancing c...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $152K *

Grow and manage a profitable large account portfolio by applying underwriting expertise, building broker relationships, and driving strategic agency performance insights. Collaborate with regional lea...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $195K *

Empower your career by driving strategic growth and client relationships in the healthcare sector. Collaborate with cross-functional teams to deliver innovative solutions and achieve exceptional clien...

Omaha, NERemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$81K - $121K *

Help us expand our team by recruiting independent insurance agents nationwide. You will utilize established processes to drive agent onboarding, enhance talent sourcing, and build relationships with f...

Carmel, INRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $95K *

Transform workplace dynamics by managing employee and labor relations, conducting investigations, and ensuring compliance with labor laws. Collaborate with management to foster a fair and productive e...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Staffing

$125K - $150K *

Champion strategic growth by developing partnerships, driving co-selling initiatives, and fostering relationships within the channel ecosystem to consistently achieve revenue goals and enhance custome...

Arizona, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $107K *

Join us to develop and manage educational resources that enhance Commercial readiness across clinical data solutions. Collaborate with cross-functional teams to translate complex information into acti...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $115K *

Manage and mentor the Revenue Cycle Team to enhance service delivery, ensure compliance, and improve operational efficiency. Oversee daily activities, monitor performance, and develop processes to ach...

Minnesota, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$112K - $187K *

Elevate our cybersecurity posture by conducting advanced threat emulation exercises, collaborating with teams to identify vulnerabilities, and enhancing defenses against cyber threats through innovati...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $163K *

Empower growth in Federal sales by leveraging your expertise in cybersecurity. Drive strategic relationships with key decision-makers, develop account strategies, and exceed revenue targets in a dynam...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.