Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$81K - $122K *

Champion a positive employee relations environment by guiding, supporting, and resolving employee concerns. Collaborate with management and HR to ensure consistent and equitable practices that align w...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Lead the charge in driving sales and market growth for key Northeast accounts. Collaborate with cross-functional teams to enhance customer relationships and achieve profitability objectives while mana...

Newton, NJRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Drive growth by building strategic C-suite relationships and acquiring new clients through solution selling in the Fintech sector, while navigating industry trends and ensuring impactful results throu...

Florida, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $170K *

Elevate enterprise service reliability by leading Major Incident Management and supporting operational excellence across monitoring and incident response functions in a dynamic, 24x7 environment...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Take ownership of the Colleague Accounts Receivable solutions, collaborating with higher education clients to design, implement, and optimize systems while ensuring effective billing, payment processi...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$160K - $250K *

Engage with diverse stakeholders to drive sales growth in FWA, M2M, and IoT solutions. Develop new customer relationships while enhancing existing accounts, leveraging a robust channel ecosystem to ma...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $300K *

Champion the future of financial protection by guiding clients through tailored life insurance solutions, ensuring their families are secure and supported during sensitive times. Enjoy a supportive en...

Stockton, CARemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$87K - $119K *

Shape the future of employee benefits by building lasting relationships with K-12 public schools. Drive sales of insurance products in a defined territory, leveraging your expertise to meet client nee...

Oklahoma, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Partner with us to drive growth in strategic enterprise accounts, managing complex sales cycles and building trust with security-focused buying committees. Leverage technical credibility to close mult...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$102K - $193K *

Elevate your career by leading a dynamic sales team, driving growth through strategic partnerships, and executing innovative healthcare solutions while achieving personal and team sales goals in a col...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $169K *

Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$74K - $139K *

Unlock potential by sourcing and negotiating procurement of essential materials and services. Analyze market trends, manage supplier performance, and ensure quality and cost-effectiveness to support o...

New Jersey, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$191K - $251K *

Champion customer success by managing enterprise relationships, driving AI adoption, and ensuring optimal solution implementation. Leverage deep technical expertise to deliver measurable business outc...

Ontario, CARemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $98K *

Drive exceptional client service as a Senior Account Manager, overseeing renewals and marketing processes. Collaborate with Advisors and Account Executives to enhance client relationships and deliver...

Norwell, MARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive new logo acquisition and expansion revenue in key accounts, managing full-cycle sales from opportunity to contract. Collaborate with technical teams to build ROI models and ensure accurate forec...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$94K - $151K *

Join a team that's shaping the future of insurance products by leading strategic initiatives, ensuring compliance, and driving market analysis. Collaborate with product managers to define vision and e...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $210K *

Drive revenue growth by leading a high-performing sales team focused on acquiring new clients in managed services. Collaborate with marketing to develop effective prospecting campaigns and establish p...

United StatesRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Manage customer relationships and deliver innovative chemical treatment solutions, driving sustainability and profitability while achieving revenue targets and fostering business growth in a dynamic e...

Edmonton, ABRemote

2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Empower channel partners by managing recruitment, training, and support for agents. Drive revenue through effective sales enablement, launch innovative products, and enhance collaboration across teams...

Arizona, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$67K - $95K *

Engage with prospects to drive lead generation and sales for an innovative AI product. Collaborate with a dynamic team to implement outreach strategies, manage client relationships, and exceed sales t...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $114K *

Elevate customer satisfaction by providing expert service and support for advanced power distribution systems, ensuring reliability through both remote and on-site troubleshooting and maintenance...

San Jose, CARemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$83K - $104K *

Empower our customers by providing expert installation, maintenance, and training on pharmaceutical packaging systems. Ensure customer satisfaction while supporting business growth through technical e...

Glendale, CARemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$83K - $104K *

Join a team that provides expert technical support for pharmaceutical packaging systems. Engage with customers through installation, maintenance, and training, ensuring satisfaction and driving busine...

Philadelphia, PARemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$83K - $104K *

Support customer satisfaction by installing, maintaining, and training on pharmaceutical systems. Collaborate with teams to enhance machine functionality and ensure compliance with industry standards...

Paterson, NJRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Join a team that's dedicated to optimizing revenue cycle processes and technology solutions. Collaborate across departments to enhance efficiency, implement improvements, and ensure seamless operation...

Wisconsin, USRemote

3 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.