Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$83K - $139K *

Lead the charge in developing sales territories and driving strategic product solutions for mid-market and enterprise clients. Cultivate partnerships, deliver impactful presentations, and ensure excep...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$152K - $190K *

Engage with mid-sized customers to drive IoT solutions, managing complex sales cycles and building relationships with key stakeholders. Your efforts will directly impact industries that keep our world...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$152K - $190K *

Elevate your career by driving IoT solutions for mid-sized customers. Engage with executives, manage trials, and negotiate pricing to deliver impactful sensor data solutions. Join a high-performance s...

Dallas, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Deliver exceptional customer value by driving onboarding, adoption, and long-term success for a portfolio of clients. Leverage commercial insight and strong relationships to maximize platform utilizat...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Transform your career by building lasting client relationships across the Mid-South. Own the full sales cycle, from prospecting to delivery, while collaborating with technical teams to ensure client s...

Memphis, TNRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Help us drive growth by building relationships, prospecting new clients, and increasing sales within the healthcare sector. Your expertise will enhance our brand presence and ensure exceptional servic...

Dallas, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$83K - $93K *

Advance innovation by installing and testing autonomous vehicle systems, ensuring optimal performance through troubleshooting and collaboration. Engage with customers and travel extensively to deliver...

Chalfont, PARemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K - $140K *

Join us to drive revenue growth by engaging senior finance leaders, executing full-cycle sales, and delivering tailored software solutions that address financial challenges and enhance operational eff...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $120K *

Grow client relationships and drive sales in diverse markets by collaborating with teams to enhance service offerings and maximize profitability through strategic account management and effective comm...

Modesto, CARemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$66K - $101K *

Empower your career by providing remote technical support, resolving incidents, and ensuring service delivery excellence. Collaborate with clients and teams to maintain high service levels and drive c...

Oregon, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$152K - $190K *

Lead the charge in transforming mid-sized businesses with IoT solutions. Drive sales through engaging with executives, managing trials, and negotiating complex deals, all while making a real-world imp...

Houston, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$152K - $190K *

Lead the charge in bringing IoT solutions to mid-sized customers, managing complex sales cycles and building lasting relationships. Drive impactful change across industries while navigating multi-stak...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$79K - $158K *

Join a dynamic team as you manage and grow accounts, exceed sales targets, and build lasting relationships in the HVAC controls sector. This role offers a chance to develop essential sales skills in a...

Iowa, USRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $240K *

Inspire growth by connecting with clients, analyzing their needs, and providing tailored mortgage protection solutions. Enjoy flexible work options while making a meaningful impact on clients' financi...

Charleston, SCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$43K - $129K *

Join a team that's dedicated to transforming small business sales through innovative solutions. Leverage your sales expertise to build relationships, exceed quotas, and drive growth in underserved mar...

Wisconsin, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$152K - $190K *

Unlock your potential in a dynamic sales role, driving IoT solutions for mid-sized customers. Engage with diverse industries, manage complex negotiations, and build lasting relationships while contrib...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $160K *

Manage strategic accounts in the Public Sector, driving new business growth and enhancing client relationships while ensuring profitability and service excellence through tailored initiatives and coll...

Eden Prairie, MNRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Join a dynamic team to drive sales solutions and foster strong customer relationships within the restaurant sector, enhancing product offerings and customer satisfaction through strategic engagement a...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$71K - $129K *

Unlock new business opportunities by driving sales and building relationships with small businesses. Utilize solution-based selling to meet customer needs and exceed sales targets in a dynamic, fast-p...

Wisconsin, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$180K - $200K *

Champion the RFP process and agency pipeline management, ensuring seamless communication and support for clients and carriers. Drive content development and revenue tracking while providing administra...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $110K *

Accelerate account growth by driving new customer acquisition and managing key district partnerships in the K-12 education market, while delivering teletherapy solutions and ensuring exceptional custo...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Empower your career by driving strategic partnerships and revenue growth. Collaborate with leadership to implement alliance strategies, enhance partner relationships, and promote ADP's value propositi...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$82K - $108K *

Accelerate growth by identifying and securing new business opportunities in agriculture. Leverage industry expertise and consultative selling to engage decision-makers, build pipelines, and drive cust...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $97K *

Lead billing operations for multiple retail partners; ensure accuracy, compliance, and efficiency in invoicing and month-end processes while collaborating with cross-functional teams to drive improvem...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $200K *

Shape the future of oncology diagnostics by leading a dynamic sales team to exceed revenue goals. Drive strategic initiatives, develop key customer relationships, and implement innovative sales strate...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.