Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $95K *

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $97K *

Elevate your career by driving sales and fostering customer relationships in a dynamic environment. Collaborate with cross-functional teams to introduce innovative products and achieve long-term growt...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$150K - $180K *

Transform your career by driving new revenue growth in diverse industries. As a key sales leader, you'll identify prospects, develop relationships, and deliver tailored marketing solutions, ensuring c...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$80K - $110K *

Accelerate progress at End User accounts by driving business development, building strategic relationships, and expanding market presence through innovative door opening solutions and collaborative ef...

Kansas, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Elevate your career by building strategic partnerships with top clients, driving renewals and upsells. Own the sales process and collaborate with teams to ensure exceptional service and satisfaction w...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$62K - $103K *

Unlock potential by driving new business and managing customer accounts in the small to medium business segment. Develop relationships, resolve issues, and achieve sales goals through effective commun...

Nevada, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$287K - $359K *

Join a dynamic team to drive net-new logo acquisition and expand accounts in a defined territory. Leverage your expertise in complex sales cycles and executive engagement to position cutting-edge data...

Denver, CORemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $125K *

Transform healthcare analytics by leading the development of APR-DRG audit criteria. Collaborate with cross-functional teams to enhance payment integrity through data-driven insights and innovative so...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Drive growth by managing key customer relationships and developing sales strategies. Leverage your expertise in business development to identify opportunities, nurture partnerships, and exceed sales t...

New York, NYRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$64K - $107K *

Champion the execution of cross-functional initiatives, managing systems and technical projects to enhance operational efficiency. Collaborate with stakeholders to document requirements, conduct testi...

Lancaster, PARemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $240K *

Join us to empower families by providing essential mortgage protection coverage. Leverage our training and support to connect with clients, assess their needs, and present tailored solutions in a flex...

Louisville, KYRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $100K *

Unlock your potential as a Sales Representative, driving lubrication solutions for industrial clients. Leverage your expertise to build relationships, execute impactful sales strategies, and achieve s...

Colorado, USRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Empower scientific innovation by providing expert installation and maintenance of advanced analytical equipment. Build strong customer relationships while resolving complex issues and ensuring optimal...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$112K - $193K *

Transform operational stability by leading technical support teams, driving performance through automation and modern technologies. Enhance incident management and system observability across mission...

Basking Ridge, NJRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$155K - $182K *

Join a team that's driving operational excellence across multiple franchise regions. Lead strategic initiatives, coach teams, and ensure compliance while fostering growth and profitability in a dynami...

Burlington, ONRemote

Yesterday

  •   8 - 10 years exp.  •   Food & Beverages

$69K - $118K *

Transform your sales career by driving growth and building relationships with reseller partners in the Public Sector. Leverage your expertise to develop strategic account plans and deliver innovative...

Chandler, AZRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Drive demand for innovative waterproofing solutions by engaging with AEC professionals and contractors. Collaborate with the Technical Sales team to ensure project success from design to installation...

Boston, MARemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Engage with mid-market clients to drive consultative sales, managing the full cycle from outreach to contract. Build trust with support leaders, demonstrating clear ROI and shaping the sales strategy...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K *

Empower a high-performing sales team to drive market growth and customer adoption of innovative cardiac ablation technologies. Lead strategic initiatives, enhance operational excellence, and foster cr...

Nashville, TNRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$131K - $174K *

Drive sales success by managing direct and broker relationships, leveraging data insights, and coordinating initiatives for medium to large accounts, while ensuring alignment with corporate objectives...

New Jersey, USRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$130K - $150K *

Join a team that's driving sales success by engaging with clients to sell professional services and software solutions. Leverage your expertise to build relationships and exceed sales quotas in a dyna...

Minneapolis, MNRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $150K *

Drive strategic sales initiatives and expand business within light industrial, hospitality, and retail sectors. Manage full sales process from prospecting to closing while collaborating across teams t...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$83K - $125K *

Unlock your potential as a Field Service Engineer, providing expert support for advanced metrology and inspection systems. Engage with customers, troubleshoot complex issues, and drive innovation in s...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$200K *

Drive sales of diagnostic imaging services by managing the full sales cycle, from prospecting to closing. Collaborate with stakeholders to build business cases and implement solutions, while maintaini...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by leading financial planning and tracking for Navy programs. Collaborate with multi-disciplinary teams to ensure effective budget management and compliance with DoD processes, while...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.