Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$140K - $160K *

Accelerate progress at key accounts by driving enterprise software sales in the Aerospace & Defence sector. Collaborate with global teams to enhance customer satisfaction and expand IFS's market prese...

Itasca, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Champion the success of enterprise clients by combining technical expertise and strong relationship management. Drive customer adoption and growth through hands-on troubleshooting, insightful analytic...

CanadaRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Transportation

$74K - $132K *

Drive growth by managing regional fleet accounts, implementing lead development plans, and executing sales strategies. Collaborate with operations and franchise partners to enhance customer engagement...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Transportation

$90K - $110K *

Join a team that's driving sales growth in the home improvement sector. This role focuses on developing dealer partnerships, expanding market presence, and achieving sales objectives through strategic...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $110K *

Accelerate your career by connecting with homeowners, qualifying leads, and guiding them from first contact to contract. This remote inside sales role offers unlimited earning potential based on your...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$127K - $169K *

Develop strategic account plans to maximize sales and strengthen relationships across diverse Texture & Healthful Solutions. Collaborate with cross-functional teams to drive growth and profitability w...

Ohio, USRemote

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Join a team that's driving enterprise AI adoption by building a qualified pipeline through strategic outbound prospecting. Collaborate with Account Executives to engage key stakeholders and facilitate...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $220K *

Elevate our sales strategy and execution in the restaurant sector. Drive revenue growth, lead a high-performing team, and implement transformative initiatives to enhance customer experience and operat...

Georgia, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$102K - $147K *

Unlock potential by driving client success through strategic consultative sales. Engage with C-level executives to enhance value, manage key accounts, and achieve significant growth in a dynamic, resu...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$97K - $131K *

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $180K *

Empower customer success by owning post-sale experiences, driving onboarding, adoption, and renewals. Collaborate with cross-functional teams to ensure every user thrives, turning initial deployments...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $193K *

Champion client relationships and strategic management while driving account growth. Leverage your expertise in pharmacy benefit management to develop tailored strategies, renew contracts, and ensure...

Charleston, SCRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Healthcare

$83K - $116K *

Tackle complex technical challenges by delivering exceptional field support for bioprocessing products. Collaborate with cross-functional teams to enhance customer satisfaction and drive service excel...

New York, NYRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$192K - $338K *

Champion new business growth by leveraging your Private Equity expertise to drive AI-led transformation. Own the sales cycle from prospecting to contract closure, ensuring tailored solutions that deli...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Join a dynamic team to lead strategic account services, driving revenue growth and client satisfaction through innovative pharmaceutical marketing initiatives while mentoring and developing talent wit...

West Chester, PARemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$83K - $133K *

Take ownership of delivering top-tier technical support and services by performing installations, maintenance, and repairs on power delivery equipment while ensuring safety standards and customer sati...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$60K - $119K *

Join a dynamic team to drive new customer acquisition and revenue growth. Engage with prospects, manage opportunities, and collaborate across departments to build a robust sales pipeline and enhance c...

Durham, NCRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Drive operational excellence by overseeing home delivery services, ensuring timely execution and customer satisfaction through effective route planning and relationship management with contract carrie...

Pennsylvania, USRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$85K - $128K *

Unlock insights through data research and financial analysis. Collaborate with cross-functional teams to ensure product availability and streamline inventory flow while providing actionable reports th...

Arkansas, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$76K - $85K *

Champion client success by nurturing relationships and driving product adoption. Leverage your expertise to enhance customer satisfaction and retention, while collaborating cross-functionally to ident...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Develop strategic channel partnerships to drive revenue growth, manage relationships, and execute joint strategies. Lead negotiations and optimize partner performance while ensuring a seamless custome...

Arizona, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion the growth of our agent channel by recruiting, training, and supporting TPx Agents. Drive new business revenue through effective sales enablement, product launches, and ongoing communication...

Arizona, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $125K *

Unlock potential by driving technology sales in the SLED market. Build relationships, develop new business, and collaborate with experts to deliver tailored solutions while achieving your sales goals...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $140K *

Unlock potential by driving technology sales strategies, engaging executives, and leading complex multi-service pursuits. Leverage existing relationships and new opportunities to deliver impactful sol...

Englewood, CORemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$128K - $192K *

Partner with us to drive growth in the Industrial & Commercial Transportation sector, leveraging your expertise to deliver innovative connectivity solutions and enhance customer relationships across d...

Moline, ILRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.