Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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1
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$83K - $104K *

Provide expert technical support for installation, maintenance, and training on pharmaceutical packaging systems, ensuring customer satisfaction and operational excellence while collaborating with int...

Cincinnati, OHRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$97K - $121K *

Empower a high-performing IT support team by leading operations, enhancing customer service, and ensuring compliance with federal regulations. Drive continuous improvement and optimize help desk perfo...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Support the Customer Marketing team by managing the customer reference program, coordinating calls and events, and ensuring a robust reference pool to enhance sales efforts and customer success storie...

Orlando, FLRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$73K - $88K *

Accelerate progress at expanding customer accounts by driving annual recurring revenue and enhancing retention through structured sales strategies and digital engagement, while managing a high-volume...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$222K - $278K *

Unlock transformative solutions for enterprise clients by leading complex sales cycles, building executive relationships, and driving impactful change across industries. Your expertise will help moder...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Join us to design and secure next-gen infrastructure while ensuring compliance. Collaborate with a diverse team, automate security practices, and mitigate risks through innovative solutions to uphold...

RemoteRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $123K *

Transform facilities management by overseeing advanced projects and repairs. Collaborate with teams to ensure operational excellence and client satisfaction while applying your expertise in a regulate...

Medina, OHRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $95K *

Join a team that's driving business success by building relationships and selling comprehensive HR solutions to small and midsize companies. You'll manage your own pipeline, engage with decision-maker...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$67K - $95K *

Unlock potential by driving sales success through strategic prospecting and consultative selling. Build lasting relationships with clients while managing a diverse portfolio in a dynamic environment f...

Dublin, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Lead service delivery excellence for a major enterprise account, ensuring performance, compliance, and continuous improvement while fostering strong client relationships and managing cross-functional...

New Jersey, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$175K - $210K *

Develop and lead a high-performing sales team to drive revenue growth across healthcare providers. Engage in strategic deals, enhance sales execution, and ensure pipeline health while fostering a cult...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Engage with key customers to drive growth and enhance market position. Build strategic relationships, identify opportunities, and deliver exceptional service while managing sales activities and collab...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $110K *

Advance customer service excellence by leading a dynamic team across multiple regions. Drive operational efficiency, enhance customer experience, and foster team development while collaborating on str...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$180K - $205K *

Champion client success by managing strategic accounts, driving growth, and enhancing relationships with health plans. Collaborate cross-functionally to deliver tailored solutions and ensure seamless...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$64K - $129K *

Drive revenue growth and expand market share by building strong customer relationships and promoting hydronic heating systems within the territory. Collaborate with contractors and engineers to enhanc...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$79K - $127K *

Engineer robust solutions for Power Delivery projects, ensuring safety and efficiency through hands-on execution, troubleshooting, and training to enhance system performance and drive customer satisfa...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$79K - $127K *

Manage complex service projects in Power Delivery, ensuring top-tier customer satisfaction. Drive technical excellence in troubleshooting, commissioning, and team leadership. Enhance system performanc...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $100K *

Analyze sales data and trends to support the sales team, optimize performance, and drive strategic decision-making. Collaborate across departments to enhance processes and deliver impactful reports an...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$350K *

Shape the future of enterprise sales by developing executive-level relationships, driving revenue growth, and owning customer engagements from prospecting to close in a dynamic, high-performance envir...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $140K *

Drive new business growth by engaging restaurateurs, showcasing superior products, and building lasting relationships. Leverage your culinary and sales expertise to influence purchasing decisions and...

Los Angeles, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$75K - $135K *

Transform workforce management by overseeing capacity planning and automation. Drive efficiency in contact center operations, ensuring optimal staffing and performance monitoring to meet service and q...

Missouri, USRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in strategic oversight of service center rate analysis and compliance, ensuring financial sustainability and adherence to federal regulations while collaborating with academic and admi...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$146K - $189K *

Manage and drive sales opportunities by collaborating with partners across a diverse portfolio. This role emphasizes teamwork, creativity, and customer satisfaction while leveraging advanced tools for...

North Carolina, USRemote

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$142K - $200K *

Unlock your potential by owning the full sales cycle for high-growth merchants. Engage with executive decision-makers, create tailored solutions, and drive new partnerships while collaborating across...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$74K - $96K *

Join a team that's dedicated to delivering exceptional on-site support, leveraging your technical expertise to resolve customer issues and enhance their experience through effective communication and...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.