Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$75K - $90K *

Transform financial insights into strategic initiatives, supporting planning and analysis as the organization scales. Collaborate across teams to enhance budget management, reporting, and performance...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $140K *

Advance sales initiatives by targeting financial institutions, driving new customer acquisition, and expanding existing relationships. Utilize consultative strategies to meet client needs and achieve...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$287K - $359K *

Drive growth as you cultivate federal accounts, enhance sales strategies, and facilitate large, strategic deals. Leverage your expertise to position mission-critical solutions in a competitive landsca...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $125K *

Elevate your career by managing strategic partnerships and driving revenue growth. Collaborate with executive leaders, identify new opportunities, and enhance market presence while ensuring operationa...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$94K - $148K *

Empower healthcare access by educating providers on reimbursement processes. As a Field Reimbursement Specialist, you'll tackle complex insurance challenges, ensuring patients receive specialty medica...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Drive client success by managing operational relationships and ensuring quality delivery of products and services. Leverage industry insights to maximize client benefits and support cross-functional i...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K *

Lead the charge in transforming patient care by driving sales of innovative visual electrophysiology solutions. Build relationships with eye care professionals, deliver impactful demonstrations, and e...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $105K *

Advance market share by driving profitable growth through strategic collaboration with independent agents, managing product integration, and exceeding business goals in a dynamic territory sales envir...

Ohio, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $105K *

Unlock potential by driving sales growth in industrial equipment. Engage with customers, develop action plans, and exceed sales goals while enhancing brand reputation through exceptional service and p...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$132K - $136K *

Champion customer satisfaction by providing Tier 1 technical support for classified cloud environments. Manage case ownership, coordinate with engineering teams, and ensure timely resolution while mai...

Virginia, USRemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$125K - $130K *

Empower customer success by providing Tier 1 technical support for classified cloud environments. Collaborate with engineering teams to resolve issues, manage cases, and ensure seamless communication...

Virginia, USRemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $220K *

Unlock your potential by managing the full sales cycle, from prospecting to closing, while fostering lasting client relationships and exceeding sales goals in a fast-paced environment...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$86K - $129K *

Drive client success by growing and retaining subscription revenue for automotive products. Collaborate with dealers to provide insights and solutions, ensuring exceptional service and relationship ma...

Alabama, USRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$86K - $129K *

Join us in driving client success by cultivating relationships and maximizing revenue for automotive dealers. Leverage insights and creative solutions to meet business objectives while collaborating a...

Minneapolis, MNRemote

Yesterday

  •   5 - 7 years exp.  •   Transportation

$155K - $195K *

Manage the transformation of Customer Support into a strategic function, driving operational efficiency and enhancing service quality. Lead a team to implement innovative strategies that elevate the c...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Accelerate growth by managing client relationships, conducting site visits, and collaborating with cross-functional teams to deliver UPS and battery solutions in critical power sectors...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Lead the charge in operational excellence by overseeing performance across client accounts, ensuring effective communication and high-quality execution in revenue cycle management, while mentoring tea...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $135K *

Lead the design and integration of Fiserv DNA core banking solutions, enhancing operational efficiency and compliance. Collaborate with cross-functional teams to deliver reliable, automated systems th...

Burbank, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$166K - $209K *

Grow your career with a dynamic role focused on channel sales strategy, relationship management, and revenue growth. Collaborate with partners to identify opportunities and drive market presence while...

Houston, TXRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$94K - $148K *

Empower healthcare providers by navigating reimbursement challenges and ensuring patient access to specialty medications. Collaborate with stakeholders to educate on complex insurance processes and re...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$180K - $220K *

Empower growth in Generative AI by building relationships, driving revenue, and collaborating cross-functionally to deliver innovative solutions while achieving client satisfaction and sales targets i...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Help us lead and optimize global Order-to-Cash operations, overseeing billing, collections, and accounts receivable. Drive cross-functional partnerships, enhance workflows, and manage a high-performin...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Unlock customer success by managing relationships and optimizing the Goby platform. Collaborate with teams to enhance service delivery, drive value creation, and support clients in achieving their sus...

Chicago, ILRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$104K - $161K *

Champion growth by managing agency relationships and driving revenue in your territory. Develop and implement best practices to enhance sales performance while analyzing market trends to achieve profi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$83K - $104K *

Provide expert technical support for installation, maintenance, and training on pharmaceutical packaging systems, ensuring customer satisfaction and operational excellence while collaborating with int...

Cincinnati, OHRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.