Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $88K *

Shape the future of financial analysis by developing insights that drive strategic decision-making. Collaborate with teams to enhance forecasting and reporting, ensuring timely delivery of critical fi...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $500K *

Take ownership of developing and maintaining broker relationships to drive wholesale and correspondent mortgage loan sales. Collaborate with brokers to ensure smooth loan processes and compliance, whi...

Orange, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$112K - $193K *

Engage with clients to enhance clinical performance and optimize medical costs. Collaborate with interdisciplinary teams to develop strategies, provide analytics, and improve outcomes for National Acc...

Minneapolis, MNRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $95K *

Lead the delivery and performance of outsourced application support services, ensuring alignment with business needs and operational excellence while managing vendor relationships and driving continuo...

Coral Gables, FLRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$120K - $175K *

Drive your career forward by leading new logo acquisition with AI/ML teams. Own the sales cycle, build consensus across stakeholders, and deliver accurate forecasting while connecting AI products to g...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$61K - $114K *

Lead procurement efforts by sourcing and negotiating for essential materials and services. Analyze market trends and supplier performance to optimize purchasing strategies and ensure operational effic...

New Jersey, USRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$109K - $149K *

Unlock your potential by transforming data into actionable insights that drive category growth. Collaborate with cross-functional teams to deliver strategic recommendations and foster strong partnersh...

Tennessee, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$130K - $150K *

Unlock potential by leading the full sales cycle in healthcare, engaging C-suite executives and driving strategic decisions. Leverage your experience to meet quotas, build account strategies, and enha...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$105K - $163K *

Lead and manage client-facing teams to deliver high-quality card processing projects, ensuring successful implementations and client satisfaction through effective project management and strategic ove...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$114K - $145K *

Champion the modernization and performance of enterprise applications, ensuring reliability and security while driving innovation and operational excellence in a remote leadership role focused on stra...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $194K *

Join a team that's redefining cardiac care by promoting innovative wearable defibrillator systems. Engage with healthcare professionals to drive sales, educate on product value, and ensure optimal pat...

Phoenix, AZRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $283K *

Transform banking relationships by managing complex commercial accounts, analyzing financial data, and driving business development. Empower clients with tailored Treasury Management services while en...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $151K *

Lead the charge in transforming oncology care across Western Canada by leveraging scientific insights and strategic partnerships to enhance patient access to therapies for gynecologic and genitourinar...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Help us drive growth by managing key accounts and generating new business opportunities. Leverage your consultative sales skills to build relationships and deliver tailored solutions for enterprise cl...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Transform the sales landscape by owning the full cycle in enterprise accounts, driving compliance solutions, and building trusted partnerships with key stakeholders in cybersecurity and regulatory fra...

Atlanta, GARemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$76K - $124K *

Engage in foundational sales support, collaborating with Client Account Executives to develop skills in territory strategy, deal mechanics, and enterprise sales, while preparing for a quota-carrying r...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $114K *

Transform your career by driving sales strategies and expanding market presence. Collaborate with teams to manage the full sales lifecycle, build client relationships, and achieve revenue targets in a...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Unlock potential by coaching a nationwide team of salespeople in consultative selling. Leverage your B2B sales expertise to enhance their skills, drive accountability, and foster strong referral relat...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Transform customer engagement by developing strategic relationships and driving growth within the retail market. Lead sales efforts across the Central U.S., leveraging consultative techniques to enhan...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$160K - $190K *

Drive strategic growth by managing key Pharma and Biotech accounts, engaging C-suite executives, and leading expansion sales processes. Collaborate cross-functionally to enhance client experiences and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $141K *

Empower agency growth by managing relationships and driving performance in Nebraska and Kansas. Lead strategic initiatives, deliver training, and ensure accountability to achieve sales goals while fos...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$74K - $111K *

Join a team that's dedicated to delivering exceptional service through timely maintenance and repairs of medical equipment, ensuring optimal healthcare delivery while enhancing customer satisfaction a...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$105K - $157K *

Deliver exceptional service as a Field Engineer, resolving advanced technical issues and enhancing customer satisfaction. Collaborate with teams to drive service excellence and support business growth...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$140K - $220K *

Join a dynamic team focused on driving new business growth through strategic sales initiatives. Engage with key decision-makers, execute impactful presentations, and leverage multi-channel outreach to...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $144K *

Join a team that's driving innovation in data center automation, leading client acquisition and revenue growth for large-scale projects. You'll manage the full sales lifecycle, build strategic partner...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.