Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Empower your career as you develop and support technicians, collaborating with leadership to ensure optimal fleet maintenance and repair. This role emphasizes training and communication within a dynam...

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$77K - $96K *

Contribute to operations by supervising field service technicians, ensuring optimal equipment performance, managing service operations, and building customer relationships for enhanced satisfaction an...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $90K *

Lead the charge in driving operational excellence across licensed convenience stores. Collaborate with licensees to enhance business performance, optimize customer experience, and ensure alignment wit...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$78K - $156K *

Shape your future by leading a dynamic sales team to drive revenue growth through innovative solutions and strategic client relationships while cultivating talent in a high-performance environment foc...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $104K *

Optimize store operations and lead teams to achieve sales goals while ensuring exceptional customer service. Manage staff recruitment, training, and productivity to create a thriving service environme...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $104K *

Lead a dynamic team to drive sales and elevate customer experiences through effective coaching, operational excellence, and strategic decision-making. Inspire growth while managing daily store operati...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Engage customers by driving product adoption and satisfaction in a $3M ARR portfolio. Provide world-class account management, ensure successful onboarding, and foster long-term relationships through r...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $135K *

Drive operational excellence through technology innovation and performance optimization in merchant partnerships. Collaborate with cross-functional teams to enhance productivity and deliver scalable s...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $135K *

Transform merchant operations through innovative technologies and data-driven strategies. Drive productivity, enhance tools, and align stakeholders to elevate merchant engagement and efficiency, foste...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Lead the management and optimization of enterprise systems, ensuring performance compliance and continuous improvement in support of critical business operations for a high-performing IT environment...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $87K *

Lead the strategy and growth of ecommerce initiatives, optimizing user experience and driving revenue. Oversee inventory management and promote collaboration within a dynamic team to achieve organizat...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$220K - $276K *

Lead and empower a team of Relationship Managers to drive commercial success, leveraging AI and automation to enhance customer engagement and build meaningful relationships while establishing effectiv...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$220K - $276K *

Drive your career with a leadership role focusing on customer success by guiding a team of Relationship Managers. Innovate operational workflows and leverage AI to enhance customer relationships and e...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$87K - $154K *

Drive end-to-end product management for a multi-stakeholder Investment Research platform, ensuring alignment, execution, and innovation in investment strategy delivery through effective leadership and...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Shape the future of manufacturing by driving operational excellence, enhancing team performance, and implementing scalable processes in a rapidly evolving environment focused on growth and innovation...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$171K - $245K *

Lead the charge in evolving product strategy for billing solutions that enhance financial integrity, optimize operational efficiency, and ensure compliance, partnering across teams to deliver scalable...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$171K - $245K *

Transform the billing landscape by defining product strategies and roadmaps that elevate operational efficiency and regulatory compliance for complex payment solutions. Collaborate with diverse teams...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$119K - $159K *

Empower customer success by managing strategic relationships, driving continuous improvement, and delivering insights that foster account growth. Be the main contact ensuring client engagement respons...

Reposted today

  •   8 - 10 years exp.  •   Transportation

$75K - $95K *

Grow operational excellence by managing day-to-day employee transportation at a busy airport. Lead a large driver team and ensure compliance with safety regulations, optimizing service performance and...

Reposted yesterday

  •   5 - 7 years exp.  •   Transportation

$115K - $125K *

Champion the lifecycle of key products, collaborating cross-functionally to enhance user experience, drive feature development, and align product strategies with customer needs, ensuring success in a...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $115K *

Contribute to the success of digital healthcare by managing client communications, leveraging analytics, and nurturing a talented team. Drive innovative strategies that elevate brand impact through in...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Lead the manufacturing operations to drive efficiency, quality, and safety while managing production personnel and resources to exceed customer expectations and improve processes sustainably...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $160K *

Unlock potential by leading data and analytics initiatives, driving business insights through impactful reporting solutions, collaborating with teams across the organization to elevate data literacy a...

Yesterday

  •   5 - 7 years exp.  •   Media

$89K - $90K *

Lead the Catering Department by coordinating events, training staff, and ensuring exceptional service. Enhance client relationships, manage operations, and maintain quality standards to deliver outsta...

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$85K - $90K *

Unlock potential by leading catering operations and building strong client relationships to ensure exceptional event experiences while overseeing seamless execution and operational excellence...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.